Job Title: Program Associate - Honors Program
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 51405
Department

Undergraduate Studies - Honors Program

FSU has been providing recognition and support for outstanding students through its honors programs since 1932. Today the University supports that mission through two well-established and highly successful programs: the University Honors Program and the Honors in the Major Program. The Honors Program creates an environment in which students are encouraged to share creative ideas; build lasting relationships; discover new ways of thinking; and make the most of available programs, academic services, and mentorship opportunities. More information about the Honors Program can be found at https://honors.fsu.edu.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Responsibilities

• This position provides administrative support for the Honors Program and to the Director including assistance with scheduling meetings and events, assisting visitors, maintaining office supplies, and assisting with promotion and communications of the Honors Program. Requires a high degree of accuracy, professionalism and detail and other duties as assigned.
• Answers and transfers phone calls; creates office voicemail messages for after hours calls; greets and directs visitors and guests, helps students who come to the honors office for assistance or with questions. Responsible for recruiting and supervising OPS assistants to support office functions.
• In collaboration with Honors faculty and staff and other offices in HSF, assists with planning, coordination, and set-up of honors events including reserving space, event logistics, communicating with attendees as needed, identifying and getting information from vendors regarding available services and items and cost, coordinating with FSU vendors to assure that policies are followed to procure services, coordinate room set-up and take-down.
• Maintains calendars for honors events in coordination with other honors staff and faculty and shares regularly with Honors staff and faculty to avoid scheduling conflicts; assists the Honors Director with meeting scheduling for key stakeholders (e.g., Honors Program Policy Committee) including identifying common open times for meeting participants and proposing meeting times; sends meeting invitation and reminders to participants; takes and disseminates meeting minutes as needed; facilitates virtual honors meetings as requested. Edits documents and public-facing communication as needed.
• Assists with developing Honors communications including editorial feedback on planned email messages to Honors stakeholders, drafting website text and selecting images using publishing software as needed (e.g., Drupal, Photoshop, etc.); facilitates timely dissemination of key Honors communications including email, the website; facilitates timely communication from other units at FSU to staff and faculty as requested including with staff who develop event flyers and newsletters; provides editorial suggestions on documents and other public-facing communication as requested by the Honors Director.
• Responsible for purchasing functions for Honors faculty and staff including office supplies, mailing, and coordinating Facilities and Maintenance Requests. Also responsible for travel coordination for the Honors faculty and staff.

Qualifications

High school diploma or equivalency and four years experience or a combination of post high school education and experience equal to four years.

Knowledge of office practices, procedures, and etiquette. Ability to communicate effectively both verbally and in writing. Demonstrated ability to gather, interpret, report, and/or edit information. Experience prioritizing, organizing, and performing multiple work assignments simultaneously. Knowledge of applicable computer applications including Microsoft Office suite, and basic computer functions. Ability to establish and maintain effective working relationships internally and externally.

Preferred

• Previous experience in a higher education office.
• Experience providing editorial feedback in communications (e.g. mass emails, website, brochures, etc.).

Helpful

Who is an ideal candidate for this position? You're known as proactive and go "above and beyond" by thinking ahead and asking good questions; are solution-oriented; and prioritize well, including when priorities of the unit change and as new information comes in that bears on planning. You uphold a professional demeanor in the public-facing role and remain calm and focused on the key tasks at hand. You're able to work collaboratively including providing constructive input and acting effectively and flexibly with feedback from others. You're able to connect with people across diverse backgrounds. You can balance compliance and customer service. Good communication skills are a must.

What is a typical day in this position? No two days are the same. One day you may be assisting students with the in-office printer and fielding calls from prospective students. The next you may be planning travel and identifying and following up on changes that need to be made in order to maximize productivity and safety. This role is exciting for its varied challenges but is also rewarding in terms of supporting students in their academic and personal quests and helping to foster a positive and productive work environment.

What can I expect in the first 60-90 days? Your first few weeks will be getting up to speed on the Honors Program - our course offerings and curriculum, our specific programs (including Honors in the Major and University Honors), policies, procedures, and will ask questions and understand expectations for the role. You'll also attend all honors staff meetings as well as Honors Program Policy Committee (HPPC) meetings to facilitate working relationships within these groups, to deepen understanding of the program, and suggest constructive solutions as appropriate. You will receive on-the-job training, but will immediately bring your skills to bear in solving problems, identifying areas that could be improved to enhance the office environment.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Pay Plan

This is an USPS (University Support Personnel System) position.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans' Preference

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.