This job has expired

Manager, Institutional Research

You need to sign in or create an account to save a job.

Job Details

Job Title: Manager, Institutional Research
Location: Green Bay
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 602471

Department: College Advancement

Reports To: Vice President, College Advancement

FLSA Status: Exempt
Salary Grade: F

Amount of Travel Required: Day & Overnight-one day/month

Positions Supervised: Institutional Researcher-Program Evaluation Specialist, Institutional Researcher, Institutional Research Specialist, Compliance Surveys and Reporting Specialist, part-time staff


STANDARD HOURS: 40 hours per week. Typical hours Monday - Friday 8:00 am -5:00 pm; Flexibility required to include other evening and/or weekend hours as necessary.

SALARY RANGE: $99,486 - $121,595 per year

*Salaries/Wages for all finalists (internal and external) will be based upon education, experiences, current wages, and internal equity.

Required online application available on website:

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. You belong here. See why you will love working at NWTC.


Lead and develop institutional and project level applied research to improve student success and support decision-making processes. Conceptualize, design, and conduct institutional analytic studies. Prepare and disseminate appropriate information to stakeholders and constituents in support of NWTC’s strategic goals and initiatives and efforts related to student success.

Produce descriptive, inferential, and predictive analyses of institutional student success research. Oversee and participate in the collection, management and analysis of student-record data using multivariate statistical techniques. Guide the development and update of predictive models for student persistence and completion, as well as provide other strategic research support for student success. Supervise project level applied research, data collection and reporting conducted by the Institutional Researcher and IR Data Reporting Specialist.

Oversee external reporting to regulatory agencies at the state, regional and federal levels, as well as national benchmarking projects. Provide guidance of the design and administration of student surveys, including national survey initiatives. Serve as IR lead for the Dream Catchers Core Team, Data Jedi, and national best practice initiatives.


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

    Lead all functions of the Institutional Research teamCollaborate with teams across the college to spearhead data collection and analysis to address institutional prioritiesConduct descriptive and predictive analyses to better support system level decision making. Prepare and provide visual, written, and oral presentations of data and analyses in a manner that leads to understanding and action by those receiving the work of institutional research Utilize data from various sources including existing institutional data and relevant external data to provide systemic analytics of student success.Provide leadership and oversight to the project level research of the institutional researcher.Oversee survey research projects, including the development of survey strategies and plans; instruments; survey administration; and sharing of results within the campus community.Analyze survey data to support key institutional priorities including student retention, engagement, and satisfaction with clear, timely, and actionable information that is summarized in reports and visualizations.
    Collaborate with IIT to manage institutional data and to ensure data used to make decisions are accurate, relevant, and accessible.Lead the Institutional Research Board. Create policy, recruit internal and external members, lead meetings and report IRB findings to internal and external partners who have requested approval to conduct human subject research on campus. Manage the human resource needs of the department including the selection, retention, performance management and development of employees.
    Provide leadership and develop the overall strategy of WTCS client and data reporting at NWTC, including the data input for the WTCS performance funding. Develop the work plan and supervise the day-to-day work of the Data Reporting Specialist. Assist grants team with development of logic models and evaluation plans, serving as project evaluator as needed.
  • Participate on national best practice initiative teams as lead Institutional Researcher such as Achieving the Dream.
  • Identify and analyze factors external to the college that affect student success. Keep current on promising practices and share with stakeholders.
  • Lead processes to validate the collection and submission of data for external accountability, including regulatory reporting such as Higher Learning Commission, national surveys, and benchmarking reports. Compile and distribute cohort, longitudinal and comparative data related to student outcomes and institutional effectiveness.

Competency Statement(s)

    Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.Analytical Skills - Ability to use thinking and reasoning to solve a problem.Autonomy - Ability to work independently with minimal supervision.Communication, Oral - Ability to communicate effectively with others using the spoken word.Communication, Written - Ability to communicate in writing clearly and concisely.Deductive Reasoning - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.Presentation Skills - Ability to effectively present information publicly.Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.Time Management - Ability to utilize the available time to organize and complete work within given deadlines.


Education: Master's Degree in Social Science or related area.
Experience: Four years related institutional research experience plus 2 years leadership experience required.

**An equivalent combination of education and work experience may be considered

Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.

*NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.

Computer Skills

Microsoft Office Suite, online survey tools, data base systems, and statistical software. Previous experience in People Soft (or related database) and SPSS or SAS (or similar statistical software) required.


Physical Demands



O (Occasionally)


F (Frequently)


C (Constantly)

Handling / Fingering

O (Occasionally)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

N (Not Applicable)


N (Not Applicable)

10 lbs or less

O (Occasionally)

11-20 lbs

O (Occasionally)

21-50 lbs

O (Occasionally)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

O (Occasionally)

13-25 lbs

O (Occasionally)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin, or other protected classes. Inquiries regarding the College’s nondiscrimination policies may be directed to the Chief Officer for Diversity, Equity, and Inclusion at (920) 498-6826 or [email protected].


When it comes to student success, NWTC has set the standard for the state’s technical colleges. In 2010, NWTC was the first college in Wisconsin to join Achieving the Dream, a nonprofit dedicated to helping community college students succeed. Under the leadership of our president, Dr. Rafn, student success has become the center of our work. As a result, NWTC has been named a Leader College by Achieving the Dream for student success initiatives and one of four finalists for the AACC Awards of Excellence in the Student Success category.

In 2017, the College was selected to join Frontier Set, a diverse group of high-performing, high-potential postsecondary institutions identified by the Gates Foundation as leaders in transformation.



NWTC offers the opportunity to work in a professional and stimulating environment where the intended culture of inclusion and a holistic view of the employee is promoted.  We empower employees to be their best selves and contribute to a culture of engagement and innovation.  We are committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry.  Benefits of working at NWTC are measurable in ways such as greater knowledge and awareness of cultural differences, motivation for improved personal and professional relationships and a cohesive work environment. We provide our employees with a high-quality compensation and benefits package and professional development opportunities.



At NWTC, we believe everyone has worth. We are not limited to age, gender, social status, and religion. We are unified in dignity and diversity.

We believe everyone — no matter where they are in their personal and professional journeys — can dream big and rise above their current places.

"We believe everyone can soar higher. The fact of the matter is, everyone has different needs.  Out college must think about what our people need, and how are we going to meet those needs.  That’s when we start to talk about equity."  - Dr. H. Jeffrey Rafn, NWTC President

The Division of DEI fosters a culture of equity and inclusivity by providing leadership and procedural structure to ensure that all members of NWTC can engage in academic pursuits, obtain and maintain employment, and utilize college services without experiencing discrimination. The function of the College’s Diversity Team is to serve as the key voice for the Division of DEI to advocate for and support an inclusive culture while enforcing accountability around the College’s Strategic Directions.  The College has four focused areas that various strategic practices, initiatives, and goals fall under.

  1. Institutional Climate
    • Supports and monitors strategic college wide indicators and standards.
  2. Workforce
    • The focus is recruitment and retention of employees of a workforce.
  3. Education
    • Develops, guide and evaluate educational opportunities for students and employees.
  4. Student Success  
    • The focus is to enhance services and programs for the recruitment and retention of students.



iRespect! is a college-wide movement to cultivate a welcoming and safe environment for all. 

  • We stand beside our students regardless of race, religion, gender identity, ethnicity, national origin, sexual orientation, ability, and age.
  • We are committed to maintaining a welcoming and safe space for all members of our community to work and learn.
  • We maintain a zero tolerance policy for discrimination, bullying, and behaviors intended to intimidate or demoralize members of this community.

Whether you are a student or employee, there are many opportunities for you to get involved with iRespect! 


Diversity and Inclusion Education – Inclusively Course Series

Walk into any lab, classroom, or office at NWTC, and it’s clear we love what we do. We understand how we impact the lives of our students and communities, and we thrive on that responsibility. Through the employee Inclusively Course Series, you can enhance your work at the College and increase your positive impact on students. You’ll gain tools and knowledge to help individuals from all walks of life discover and develop their unique gifts and talents.

Living Inclusively: The purpose is to develop the knowledge, skills, process, and understanding of culture and how it relates to personal and societal history, social perception and influence, personal values, beliefs, biases, societal structure, local and global societies, cultural practices, and functions and trends. All employees are required to take this course.

Teaching Inclusively: The purpose is to develop materials and strategies for ensuring that their classrooms are inclusive and engage all students, especially students of color. All benefit eligible faculty are required to take this course.

Serving Inclusively: The purpose is to develop policies and skills for ensuring that the campus environment is inclusive and engages all community members. All benefit eligible staff will be required to take this course.

Managing Inclusively: The purpose is to continue building upon the understanding of equity and inclusion and to begin applying this knowledge within a supervisor/leader role. Key components of the curriculum include: leading a multicultural environment; developing strategies for managing conflict; demographic data, student/alumni feedback, identity and bias, highlights from Teaching Inclusively and Serving Inclusively, and a capstone

To learn more, our A Guide to Diversity, Equity, and Inclusion at NWTC highlights various strategic practices, initiatives, and goals that support diversity and inclusion at the College. 

Find Us
2740 West Mason Street
Green Bay
United States
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert