Job Details

Job no: 513479
Work type: Staff Full Time
Location: UMass Amherst
Department: UMass Trans Ctr
Union: USA/MTA
Categories: Program Administration/Management

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Program Coordinator - Instructional Technology Specialist will work with a dedicated group of professionals to apply instructional design, creative and technical skills to develop video-based online training, including web-based, blended, webinars, and other virtual approaches. Work with subject matter experts to develop training tools and resources, including job aids, presentations, handouts, and other needs. Coordinate training, events and conferences to support transportation industry training and outreach efforts.

Essential Functions

  • Produce and edit online, blended, and micro-training video content
  • Manage an LMS platform, hosting online training components
  • Supervise and host in-person adult training events – within Massachusetts, but outside of the UMass Amherst campus
  • Coordinate the development of training projects and associated job aids and class materials
  • Research appropriate technical information in response to inquiries and requests
  • Assist in the creation of marketing and promotional materials
  • Work with University faculty and other personnel, consultants, and grant sponsors to coordinate outreach projects
  • Assist in the preparation of monthly, quarterly and annual reports
  • Communicate with sponsors for approvals and overall coordination
  • Determine priorities and schedule outreach activities accordingly
  • Evaluate training effectiveness and report results
  • Monitor fees, billings, and invoices
  • Engage in activities that will help the Center grow
  • Update, expand, and maintain a customer database
  • Attend sponsor meetings and other meetings
  • Operate a motor vehicle to travel to work sites
  • Make recommendations regarding future activities
  • Other Functions

    • Perform other duties as assigned

    Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience with adult education, instructional design methods, or other training development strategies
  • Proficiency with a variety of personal computer software, including but not limited to: Adobe PremierePro video software, spreadsheets, word processing and database management
  • Experience with online training development methods and tools, including recording technology and Adobe editing software
  • Ability to understand and synthesize data to create infographics, job aids, and other design applications
  • Ability to travel within the Commonwealth and to host events
  • Ability to work independently to organize concurrent diverse activities with minimal supervision
  • Capable of excellent written and verbal communication skills
  • Ability to work in a team environment
  • Ability to plan and schedule training projects
  • A valid driver’s license required
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    Bachelor’s degree in engineering, regional planning, education, or other related field of study is highly preferred

    Physical Demands/Working Conditions

    Typical office environment

    Work Schedule

    37.5 hours per week

    Salary Information

    Grade 17

    Special Instructions to Applicants

    Please apply online and provide a resume, cover letter, and contact information for three professional references. The search will remain open until a suitable candidate pool has been identified.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Mar 24 2022 Eastern Daylight Time
    Applications close:


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


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