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Patient Menu Technician -Part Time, Duke Regional Hospital

Duke University

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Duke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comfortable community hospital setting. Duke Regional Hospital has 369 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services, and also offers care at the Duke Rehabilitation Institute and Davis Ambulatory Surgical Center. In fiscal year 2018, Duke Regional Hospital admitted 16,299 patients and had 165,953 outpatient visits in fiscal year 2017.

U.S. News & World Report ranked Duke Regional Hospital as #10 in North Carolina and #4 in the Raleigh-Durham area for 2018-19.


  • Perform a variety of food and customer service tasks involved in receiving and processing patient diet orders.
  • Visit patients for menu selections entering selections into appropriate computerized equipment.
  • Assemble and pass trays to patients; requisition supplies according to established par levels on patient floors.


  • Part- Time; 20 Hours per Week 4p-8p, with alternating weekends

Work Performed

  • Visit patients on assigned floors upon admission to explain menu process and collect diet preferences.
  • Visit patients to obtain their menu selections and input selections into hand held computer.
  • Determine food preferences for patients on routine modified diets.
  • Order additional food items as necessary.
  • Maintain and calculate appropriate patient data according to established guidelines.
  • Deliver food trays and supplements to patients.
  • Compare trays to patient census, checking for accuracy and correcting when necessary.
  • Ensure proper food temperature by properly assembling and delivering patient trays.
  • Detect and report improperly prepared food to supervisor immediately.
  • Revisit patients after passing trays to assure patients are satisfied.
  • Collect all trays from patients after meal service and transport to dishroom.
  • Accurately record all items delivered to the floor.
  • Clean and maintain galleys according to established cleaning procedures.
  • Follow all safety procedures for using equipment and chemicals.
  • May assist in tray line set up, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
  • May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
  • Review and verify accuracy of diet order and allergen information by contacting appropriate source of information if records indicate potential discrepancies.
  • Performs other related duties as required.

Knowledge, Skills and Abilities

  • Ability to read/follow instructions.
  • Ability to read/audit patient menu items.
  • Ability to prepare/handle food using safe food handling practices using HACCP standards.
  • Ability to maintain accurate and updated patient dietary information.
  • Knowledge of basic math.
  • Customer service skills.
  • Data entry skills.
  • Basic computer skills.
  • Ability to lift/push/pull 50 pounds.
  • Ability to read/write and follow oral and written instructions.
  • Ability to effectively communicate, both written and orally.

Level Characteristics


Minimum Qualifications


High School


1 year food service experience with customer contact, preferably in a patient care setting.

Degrees, Licensures, Certifications


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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