Union Theological Seminary in the City of New York
Founded in 1836, Union Theological Seminary is an independent, multi-denominational seminary in the City of New York. Union’s mission is at once progressive and faith-based: to educate leaders for ministry in churches and society, to extend the work of social justice, and to enrich the academy through teaching and research.
Education at Union is rooted in a critical understanding of the breadth of Christian traditions and is significantly and increasingly instructed by the pluralistic, interfaith reality of the globalized world. Union has nurtured many of the most significant theological voices addressing the most profoundly challenging issues of our contemporary experience: civil rights, women’s equality, ecological justice, and the full inclusion of LGBTQ people in our churches and in our public life. Now embarking on its 176th year, Union is launching a bold new strategic plan accompanied by a comprehensive campaign to grow Union’s national and global influence as a ground-breaking educational institution forming religious and community leaders to engage the new realities of a diverse, interconnected, and increasingly urban world. As Union moves into this new era, building a world-class, social-justice inspired team is crucial.
Reporting to the Vice President of Admissions and Financial Aid and working closely with the Office of Marketing and Communications, this position exists to provide a high level of planning and implementation support to the Office of Admissions and Financial Aid and to applicants to Union Theological Seminary’s educational programs. The Office of Admissions processes inquiries and applications from prospective students to the Master of Divinity, Master of Arts, Master of Social Justice, Master of Sacred Theology and doctoral programs for a nationally recognized theology program with an enrollment of approximately 250-275 students.
This position will be full time.
Principal Duties and Responsibilities:
- Under the direction of the VP of Admissions and Financial Aid, organize annual recruitment event calendar, which includes 6-10 off campus events organized in conjunction with a consortium of peer institutions, as well as 3-5 virtual and on-campus information sessions each semester.
Manage logistics for major yield events each year including our Intersections Diversity event, Admitted Student Day and Alumni Meet and Greet events.
- Oversee the Campus Tour and Class Visit programs, including the hiring of student Admissions Ambassadors, contacting faculty to determine available classes, managing the visitation registration process and greeting visitors.
Plan logistics for information sessions and admissions events held at Union, including related mailings, scheduling, student volunteer selection and training.
- Guide applicants through the application process; making sure they get recommendations in, meeting deadlines and understand all deadlines. Respond to application fee waiver requests.
- Prepare recruitment emails and enrollment marketing Nurture campaigns for distribution though the Slate application management platform as part of our enrollment communications strategy.
Work with the Communications Office and VP of Admissions and Financial Aid to advertise events and the school/programs via social media. Support development of student stories and admissions video content.
Respond to calls, emails and started applications from prospective students, routing calls to key administrators and/or taking appropriate messages.
Answer basic questions about financial aid and admissions application, application deadlines and procedures .
- Compose and distribute grammatically correct written and electronic correspondence and communication.
- Assist in marketing collateral and swag design and order processing.
- Manage design and implementation of the application form and evaluation workflow, including designing new applications, information forms and ways in which our systems can support our office mission and needs.
Gather and report prospect data trends and analytics to support enrollment and financial aid decision making.
In partnership with the Vice President of Admissions, responsible for overall Slate system maintenance. Prepare the online application for each new enrollment cycle, prepare files for faculty review. Build, test and maintain communications and decision letters for Union’s portfolio of programs.
Record prospect visits into CRM database for future follow-up.
- Maintain confidentiality of student records by following FERPA regulations, carefully monitoring student records at the workstation for security, and properly store all student records Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, religious, and ethnic backgrounds When needed, lead individual and group meetings to coordinate information between team members and across other teams. When needed, participate in campus visitation programs, new student orientation, campus retention programs, and commencement events
MINIMUM QUALIFICATIONS: Bachelor’s degree required. Master’s degree in Theology or Religion preferred. Three to four years of admissions or recruitment experience required. Demonstrated accuracy in handling detailed work required.
Demonstrated superior customer service and interpersonal skills and excellent written and oral communication skills required. Strong organizational skills required. Must demonstrate strong computer skills. Experience with Technolutions Slate, Jenzabar SONIS, Akero and/or PowerFAIDS preferred. Excellent proofreading/editing skills required. Must be able to work under pressure on concurrent projects with frequent interruptions and minimal supervision.
Submission of a cover letter with a current resume is required.
Union Theological Seminary, an equal opportunity employer, seeks a racially diverse, broadly representative faculty, staff, and student body that is sensitive to cross cultural issues. The Union Theological Seminary community is diverse not only in race, age, gender, and sexuality, but also in geography, background, perspective, denomination, and even faith traditions. Union is set in the urban environment of New York City, which is a microcosm of the world, a place where the local and the global intersect. The seminary enjoys cooperative relations with other academic, cultural and church institutions in the Morningside Heights/Harlem neighborhood, as well as in the greater New York area and elsewhere.