Description
University of Colorado | CU Anschutz Medical Campus

School of Dental Medicine

Clinic Cashier (Accounting Technician II)

Position #00764572 – Requisition #25216

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

    Anschutz Campus – Exemptions are allowed for medical or religious reasons.Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.
The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The School of Dental Medicine has an opening for a full-time, University Staff (unclassified), Clinic Cashier position.

As Colorado’s public urban research university, the University of Colorado Denver educates a diverse student body through quality academics, ambitious research, creative work, and civic engagement in the city we call home. CU Denver graduates gain the powerful combination of immersive classroom and real-world experience that are in demand today. The city benefits from well-educated, top talent and a new generation of knowledge that fuels the future of Denver and our region. We are CU in the City.

CU Denver offers more than 100 degree programs, from the bachelor’s to the doctoral level, in the heart of downtown.  Here, more than 15,000 students pursue academic programs that range from global energy management to music industry studies to criminal justice. As part of the state’s largest public university system, CU Denver is a major contributor to the Colorado economy, with nearly 2,500 employees and annual economic impact of $800 million. Read CU Denver Quick Facts here.

Nature of Work

The Patient Accounting Department, a sub-unit of the Office of Financial Affairs, is responsible for managing and monitoring all aspects of patient accounting and interactions with dental insurance companies, Medicaid and collection agencies.

Job Responsibilities

The purpose of this position is to provide accounting services to the programs operating in the School of Dental Medicine.  These accounting services include cash handling, posting, billing, accounts receivable management, collection management, patient registration, Medicaid billing & third party insurance billing.

Patient Cashier – 35% (Essential Function)

    Receives daily cash, checks and credit card payments from patients, records appropriately on the clinical computer system and distributes cash receipts to patients and maintains the appropriate copies for the office.
Daily Reconciliation/Deposits – 20% (Essential Function)

    Reconciles and verifies cash, check and credit card transactions to various reports run on the clinic computer system and credit card transaction terminals.  Assists in the daily preparation of the deposit for the 1st floor clinical activity to include School of Dental Medicine deposit log sheet, UCD campus cash receipt, the bank deposit receipt and armored car deposit pick up log.  Is also responsible for making sure that the proper paperwork is retained in the payment office and sent to the Bursar’s Office.  Verifies deposit for 2nd floor activity and acts as a backup for 2nd t floor deposit preparation. 
Medicaid Verifications – 15% (Essential Function)

    Responsible for verifying Medicaid eligibility and once treatment for a Medicaid patient has been rendered is responsible for entering the information into the web based Medicaid Billing program. Responsible for maintaining the files for all Medicaid paperwork and any Medicaid correspondence in the patient accounting office.
Payment Processing – 15% (Essential Function)

    Responsible for processing all patient payments received by mail.Identifies the patient and the clinic where treatment was rendered and records and allocates all payments to the patient’s account. Process Medicaid payments received electronically from the Department of Health Care & Human Services.
Customer Service – 15% (Essential Function)

    Receives and greets patients and offers information concerning clinic practice policies, procedures and operations.  Advises patients on financial payment responsibilities and dental insurance policies, clarifying what various policies will and will not cover.  Advises patients, residents, students, faculty and staff concerning patient accounts and resolves patient financial accounting problems.  Explains the financial policies and procedures of the School of Dental Medicine and Patient Accounting Department to patients, staff, residents and faculty. Confirms with patient address, employer and billing information
Other Duties(Non-essential Function)

On occasion, this position may be assigned other duties needed to help drive to the vision, fulfill the mission, and uphold the organizational values of CU Denver/Anschutz and the SDM.

Decision Scope:

    This individual uses internal School of Dental Medicine resources, accounting principles and on the job knowledge to respond and answer patient questions relating the cost of their dental treatment. This individual must have thorough knowledge and understanding of the clinic computer system and how it interacts with care rendered in the clinical areas to the cost associated with dental care. This individual explains to the patient, student and staff or faculty member when and specifically how much is owed by the patient for each visit.  Because this system keeps track of patient receivables by patient or guarantor and the School of Dental Medicine needs to track patient receivables by clinic and or fund (i.e. 10, 20, or 29) in PeopleSoft. This individual must make accurate decisions using accounting principles (FiFo) to record monies received in the clinic computer system that correspond with the patient receivables accounts in PeopleSoftIf discrepancies occur or if deposit is not balanced this individual takes it upon him/her to research and find the error and can make the necessary changes without needing a supervisor’s approval. For example: if actual cash does not balance to the reports, this individual will compare cash receipt to the cash deposit log. Once the error is identified and corrections need to be made into the clinic computer system to properly record the transaction, this individual has the authority to correct the financial transaction so it is properly recorded.  This individual also uses the decision making skills necessary to correct the corresponding cash receipts.  Again,  because of the complexity of the clinic computer system, this individual must make decisions based upon accounting methods to accurately correct and record financial transactions in not only the clinic computer system but in PeopleSoftUses the web based Medicaid verification/eligibility to assist and guide students as to what dental treatment will be covered based on Medicaid guidelines for eligibility and what may not be a benefit and would be the patient’s financial responsibility. Each Medicaid case may and usually is unique and this individual uses available tools on the Medicaid website to assist the patient and student. This paperwork shall be maintained by the payment office and used only for future reference or in the resolution to questions concerning the filing of Medicaid benefits and or payment or denials of Medicaid benefits.
Communications:

    Interaction with students, faculty and staff as well as the general public on a daily basis to meet the demands of clinical and educational operations. Strong communication skills and problem solving skills for dealing with a variety of personalities and various levels of stress at times.


Qualifications
Minimum Requirements

    Two years of technical accounting or bookkeeping experienceAppropriate, relevant education may substitute on a year-for-year basis for the experience
Cash Handling ExperienceExcellent customer service and interpersonal skillsPreferred Qualifications

    Knowledge of Insurance processesKnowledge of MedicaidExperience working with Dental/Medical InsuranceDental terminologyPrevious experience working in a dental officeBilingual in English and Spanish
Competencies

    Outstanding interpersonal skills and the ability to establish rapport with a wide variety of individualsAbility to prioritize and multi-task Excellent time management skills Ability to work independently and exercise judgment in decision making  Excellent customer service skills Strong oral communication skills Ability to handle sensitive matters that require discretion and confidentiality.
Salary and Benefits:

The salary range (or hiring range) for this position has been established at $3,295 - $4,648 per month

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.



Job Category: Finance and Accounting
Primary Location: Aurora
Schedule: Full-time
Posting Date: Mar 21, 2022
Unposting Date: Ongoing

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