Benefit Assistant 3 (4722C), People & Culture - 32150 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

About Berkeley

People & Culture is valued as UC Berkeley's proactive people partner focusing on the following key priority areas:

• One HR: Bringing clarity and efficiency to HR processes and structures through cross- team collaboration and transparent communication.
• People: Using development opportunities beyond training to create deeper engagement, higher trust and better performance.
• Culture: Applying Berkeley brand to developing a shared “enterprise contributor” mindset among all.
  

Application Review Date

The First Review Date for this job is: April 1, 2022

Responsibilities

• Administers and communicates the University's employee Benefits and Leaves programs which may include subject matter areas in any combination of retirement and savings, health and welfare and/or Benefits and Leaves administration.
• Provides general information on entire scope of Benefits and Leaves packages, eligibility rules, enrollment information, basic use of the At Your Service website, plan literature and forms usage.
• Learns to resolve Benefits and Leaves-related questions by applying Benefits and Leaves policies and procedures.
• Provides technical counseling, and problem resolution ranging from routine to somewhat complex, in assigned area(s) upon request, to faculty and staff who need to weigh all options and aspects of their Benefits and Leaves, including advising faculty and staff on the impacts of various ongoing scenarios;
• Manages claims and cases in assigned subject matter areas
• May provide in-depth research on a variety of Benefits and Leaves-related issues and problems; consolidates information from a variety of sources, offices, and employees in a written summary; may recommend options for possible resolution.
• As requested, maintain data and statistics on Benefits and Leaves programs
• Influences and shapes employee Benefits and Leaves programs.
• Reviews UCOP draft communications and literature, and provides feedback and suggestions
• Provides direction to campus HR Administrators in assigned subject matter areas.
• Provide general guidance regarding the impact on Benefits and Leaves of changes in employment status such as leave of absence, return to work, separation, and death.
• Provide specialized technical and procedural information in subject-matter area as it relates to the administration of Benefits and Leaves on the campus.
• Act as liaison between campus employees, campus departments, Office of the President, Academic Personnel, Payroll and Fidelity Retirement Services in resolving a variety of issues
• Coordinates with other campus programs as needed
• Participates in unit development and delivery of programs; may make recommendations in developing and/or revising programs, works in concert with other team members in delivering programs through various internal (counseling and customer service) and external (written communications and presentations to both departments as well as faculty and staff) channels
• Coordinates with other team members in all logistical aspects of presentation provision.
• May develop recommendations for internal procedures and updates to internal cover letters and checklists;
• May assist in developing implementation plans
• May assist is developing and delivering presentations and workshops
• Analyzes circumstances and makes recommendations regarding procedures and policies relating to compliance pursuant to federal and state requirements
• Follows defined employee benefit practices and procedures in analyzing situations or data from which answers and recommendations can be obtained.
• Ensures compliance with applicable legislation and policy on case by case basis.
• As needed, reviews, researches and acts on various reports
• Training and Development

Required Qualifications

• Knows basic employee Benefits functions and can provide information regarding employee programs to address routine situations.
• Acquiring analytical skills to learn how work may impact other areas, conduct and develop recommendations.
• Demonstrates ability to prioritize work, works in an efficient and organized manner and shows problem solving skills.
• Demonstrates effective writing, speaking, and interpersonal skills.
• May have group presentation and/or project management skills.
• Working knowledge of business software and various systems used for benefits, HR data entry and payroll.
• Demonstrates a high level of professionalism; conducts business in accordance with policies governed by legislations such as COBRA and HIPAA;
• Ability to maintain effective professional relationships with internal, campus-wide and systemwide colleagues; Works in a collaborative, collegial manner with others across the organization to prioritize and complete multiple assignments on time.

Preferred Qualifications

Knowledge of or ability to learn the University's Benefits and Leaves policies and procedures Knowledge of functional areas within Benefits & Leaves

Salary & Benefits

This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:

https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.

Other Information

This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=32150&PostingSeq=1





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