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System of Care Training Specialist -Family and Youth Support and Education Program

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Job Details

Position Number:


Functional Title:

System of Care Training Specialist -Family and Youth Support and Education Program

Position Type:


Position Eclass:

EC - EHRA Perm Part-time

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The Center for Youth, Family, and Community Partnerships (CYFCP) builds the capacity of families, service providers, researchers, teachers, and communities to promote the well-being of children and youth. In partnership with colleagues from across the university and the community, the center carries out basic, applied, and action research; translates research into effective programs and practice; infuses community perspectives into university research and teaching; facilitates strategic problem-solving processes; and promotes programs, practices, and policies that yield positive outcomes for children and their families.

Position Summary:

The System of Care Training Specialist will provide support for the training, credentialing, and technical assistance offerings within the Family and Youth Support and Education Program. The types of peer training that will be offered include both formal and informal training opportunities that will be interactive and use best practices in adult education for both in-person and online training opportunities. The System of Care Training Specialist will work with their program team members to develop the training and certifications, and the training and certifications developed by the program staff for local and State partners will be in line with national certification and training standards (e.g., the National Federation of Families’ National Family Peer Specialist Certification).

Minimum Qualifications:

  • Either (1) a bachelor’s degree plus at least one year of experience in work related to Youth and/or Family Peer Support and/or Education or (2) an Associate’s degree plus at least three years’ experience in work related to Youth and/or Family Peer Support and/or Education and certification as a Certified Family Peer SpecialistTM.
  • Relevant lived experiences related to personal and/or caregiving/family experience with a Serious Emotional Disturbance for at least 12 months.
  • Experience working in some form of paid or unpaid Youth/Family Peer Specialist, Navigator, Partner, or other similar roles.
  • Demonstrate experience with skills in the following areas: written and verbal communication skills, organization, and cross-agency collaboration and coordination.

Preferred Qualifications:

  • Certified or eligible to be certified as a Certified Family Peer SpecialistTM.
  • Experience working in a leadership role related to Youth and/or Family Peer Support and/or Education.

Special Instructions to Applicants:

Applicants must complete and submit an electronic application for employment to be considered. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

Commensurate with Experience

Org #-Department:

Center-Youth-Families & Comm - 11504

Job Open Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:

System of Care Training, Credentialing, and Technical Assistance

Essential Tasks:

1. Supports the development and implementation of training and credentialing curriculum for Family/Youth Support Partners, Family/Youth Navigators, and Family/Youth Partner Coordinators

2. In partnership with local family and youth organizations, provides workshops addressing the mental health needs of children and youth with serious emotional disturbance (SED)

3. Supports the development of parent/family/peer support providers, including training and credentialing

4. Provides training and technical assistance to grassroots family and youth-driven recovery support service organizations in areas including, but not limited to, the following: Organizational Development, Non-profit management, Community development, Business practices, Services financing, Respite care, Sustainability, Leadership development, and Recovery programming

Percentage Of Time:


Key Responsibility:

Build Family Capacity

Essential Tasks:

1. Identify and link families to partners across the state to address identified needs

2. develop peer support networks across the state

3. develop leadership and advocacy skills among families

4. link families with state networks representing adult and youth mental health consumers

Percentage Of Time:


Key Responsibility:

Program Outreach and Information Dissemination

Essential Tasks:

1. Develop and update content monthly and disseminate information via program website, electronic newsletters, integrating information from ongoing technical assistance and collaboration with key federal, state, and local partners (e.g., SAMHSA, NC DMH/DD/SAS, System of Care Collaborative, etc.)

2. Provide technical assistance related to inquiries through the 1-800 program number

Percentage Of Time:


Key Responsibility:

Statewide needs assessment to inform program goals and evaluation

Essential Tasks:

1. Collaborate with the PI to develop the content of the statewide needs assessment

2. Conduct stakeholder interviews and focus groups

3. Collaborate with the evaluator to translate quantitative and qualitative data into goals and objectives for the scope of work as well as develop the ongoing program evaluation

Physical Effort:

Hand Movement-Repetitive Motions, Reading, Writing, Hearing, Talking, Lifting-0-30 lbs.


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

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723 Kenilworth Street
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