Office Associate

Augusta University
Augusta University

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Employment Type
Full Time
Institution Type
Four-Year Institution
Job Title: Office Associate
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 240513

Required Qualifications Associate degree from an accredited college or university in a related field may be substituted for experience.


High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization with a minimum of three years' experience performing secretarial/clerical assistant duties in an office setting.Knowledge, Skills, & Abilities Ability to maintain confidentiality.
Ability to work independently, manage multiple tasks, complete work, and meet deadlines.
Excellent interpersonal, verbal, and written communication skills.
Excellent organizational, time-management, customer-service, prioritization and office procedure skills.
Proficient in Microsoft Office and other computer software/databases.Preferred Qualifications Associate degree from an accredited college in a related field; Knowledge of medical terminology and transcription; Customer service experience.Job Summary This position will provide administrative support to faculty and advanced practice providers in the Department of Otolaryngology. The duties include but are not limited to: providing phone coverage; assisting faculty members with dictation, documentation, and inquiries; handling internal and external correspondence; routing grant applications; maintaining multiple calendars; coordinating and scheduling meetings; making travel/lodging arrangements and preparing travel authorizations and expense reports; preparing CME and/or teaching materials for seminars; arranging visitor/candidate itineraries; maintaining filing system; serving as department conference room coordinator; coordinate facilities maintenance requests; serve as department receptionist, assist department management team and other duties as assigned. Responsibilities to include but not limited to:
  • Administrative support to Otolaryngology faculty and advanced practice providers to include, but are not limited to: preparation/planning for meetings and events, maintaining calendars, assisting with CME and/or teaching material preparation, travel and hotel arrangements, travel requests and expense statement processing, coordinating visitor/candidate itineraries, assisting with physician credentialing and licensing packets, other duties as assigned.
  • Serve as department conference room and library coordinator. Activities include but are not limited to: managing reservations for Otolaryngology conference room, overseeing conference room and library cleanliness and maintenance, ordering books and materials for library, maintaining book filing system in library.
  • Serve as Otolaryngology receptionist; greet all visitors; phone coverage; electronic fax distribution; department calendar distribution.
  • Coordinate maintenance requests with Facilities for all Otolaryngology offices.
  • Assist office manager and/or business manager with special projects and other duties as assigned.
Shift/Salary Shift: Days Monday-Friday Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until filled. Conditions of Employment All candidates are required to successfully pass a Background Check review prior to starting with Augusta University. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.Other Information This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success." Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

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