Director of Student Support

Job Details

Job Title: Director of Student Support
Location: Dean of Students
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 6379
Staff Posting Details Appointment: regular, full-time, (1.0) FTE.

Position Summary:

The Director of Student Support is a key campus leader in creating and guiding a holistic effort to support the health, well-being, and success of Puget Sound students. Collaborating with partners campus wide, the Director will provide leadership for the Division of Student Affairs in the area of student support to include leadership of the CARE Team, direct support and wellness initiatives as well as systemic efforts to effectively educate and prevent sexual misconduct at Puget Sound. This position is responsible for the successful implementation of the goals and strategies in their area while remaining true to the mission and vision of the department including a commitment to diversity, inclusion, and assessment. This position will particularly work with colleagues in the Dean of Students Office; Academic Advising; Counseling, Health, and Wellness Services (CHWS); and the University Chaplaincy.

Essential Job Functions and Responsibilities:

Care Team (50%)

  • Develop and manage vision, and provide leadership for, university wide CARE team and facilitate CARE team meetings.
    Provide in-person, front-line case coordination for students experiencing challenges at Puget Sound.Connect with students for individual support and engagement in collaboration with the Student Alert Group (and other Student Support/Student Success mechanisms on campus).Appropriately refer and guide students to other on-campus resources as necessary.Partner with the Office of the Chaplaincy, CHWS, the Office of the Registrar, and Academic Advising to support or direct the process for various types of leave/withdrawal.
  • Partner with the Office for Institutional Equity and Diversity to maximize and coordinate support for minoritized and underrepresented students.
  • Represent Student Affairs on the Academic Standards Committee.

Sexual Assault Survivor Education & Support (25%)

  • Create and implement opportunities for collaboration with students, staff and faculty to enhance or develop educational and training programs and other initiatives that increase awareness of sexual assault and power-based personal violence, including but not limited to:
    • Oversee the evaluation and assessment of prevention programming
    • Develop and implement campus-wide programming in conjunction with the BRAVe Coordinator (i.e., Take Back the Night)
    • Sexual misconduct education with the Title IX office
    • Provide advising and support to Peer Allies, BRAVe, and similar sexaual assault support, education, prevention student groups on campus
    • Manage outreach and awareness programs (Peer Allies, BRAVe) that focus on peer-to-peer relationships, mentoring and leadership development
  • Co-Chair the University-wide Sexual and Gender Violence Committee
  • Provide support and service to students who experience sexual misconduct
  • Create and manage assessment of student learning related to sexual assault prevention and education and other programmatic responsibilities.

Administration and Supervision (20%)

  • Supervise three professional staff: Assistant Director of Student Support, Student Resource Coordinator, and administrative staff member
  • Supervise BRAVe Coordinator, and provide secondary supervision to Direct Student Support student staff members
  • Manage a communication plan for Student Support that includes up to date website, brochures regarding policy and procedure as well as publicity for prevention education programming
  • Develop and manage a vision for the Center for Student Support

Other Duties (5%)

    Serve as member of the Dean of On Call Rotation

Supervisory Responsibilities

    Assistant Director for Student SupportStudent Resource CoordinatorAdministrative Staff Member3-5 student staff

Budget Responsibilities

  • Student Support
  • BRAVe


    Master’s Degree in Student Development Administration, Student Personnel, Higher Education, Social Work or related field and 5 years of Student Affairs experienceKnowledge of programs and resources that address the prevention of sexual violence including Title IX compliance issues for colleges and universities Trained in sexual assault advocate core training or able to become trained within 30 days of hireMust possess strong listening and empathy skillsAbility to advise students individually and in groups on routine and sensitive mattersMust possess strong conflict resolution skillsAbility to think and plan creativelyAbility to manage multiple tasksKnowledge of myriad technology systems including word processing, desktop publishing, website creation, and database managementAbility to develop and implement training and educational programs to small and large groupsAbility to work flexible hours and weekends
  • Commitment to liberal arts education
  • Commitment to equal opportunity/affirmative action and to creating and sustaining an environment supporting full inclusion for a diverse student population
  • Occasionally lift/carry 1-20 pounds
  • Frequent walking
  • Frequently work outdoors
  • Demonstrated ability to respectfully work, communicate and provide leadership within a diverse campus community
  • Ability to respectfully work, communicate and provide leadership within a diverse campus community

Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.

Puget Sound offers a generous benefits package. For more information, visit:

Application Deadline: Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.

    ResumeLetter of Interest
Applications submitted without the required attachments will not be considered.

All offers of employment are contingent on successful completion of all required background checks. All new hires will be required to submit proof of current COVID-19 vaccination (including booster) or receive an approved medical or religious exemption from the university.

Diversity Statement:

    We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives.We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community.We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world.
Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit:

The University of Puget Sound is an equal opportunity employer.


Working at University of Puget Sound

The University of Puget Sound is an independent residential undergraduate liberal arts college with selected graduate programs building effectively on a liberal arts foundation. The University, as a community of learning, maintains a strong commitment to teaching excellence, scholarly engagement, and fruitful student-faculty interaction.

The mission of the University is to develop in its students capacities for critical analysis, aesthetic appreciation, sound judgment, and apt expression that will sustain a lifetime of intellectual curiosity, active inquiry, and reasoned independence. A Puget Sound education, both academic and co-curricular, encourages a rich knowledge of self and others, an appreciation of commonality and difference, the full, open, and civil discussion of ideas, thoughtful moral discourse, and the integration of learning, preparing the University's graduates to meet the highest tests of democratic citizenship. Such an education seeks to liberate each person's fullest intellectual and human potential to assist in the unfolding of creative and useful lives.

The University of Puget Sound campus offers a unique blend of ingredients for immersing yourself in learning: the unparalleled scenery of the Pacific Northwest, traditional Tudor-Gothic architecture, leafy enclaves for quiet study, and common areas infused with an indisputable energy. The campus is just minutes away from downtown Tacoma, with its revitalized waterfront, thriving arts and culture scene, and an eclectic mix of retail shops and restaurants.

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