This job has expired

Director of Residence Life

Christopher Newport University
Newport News, VA

View more

Employment Type
Full Time
Institution Type
Four-Year Institution
You need to sign in or create an account to save a job.
Working Title:

Director of Residence Life

Position Number:




Appointment Type:

Full Time

Sensitive Position:


Sensitive Position Statement:

A sensitive position requires a fingerprint-based criminal history check. This is NOT a sensitive position.

Campus Security Authority:


Campus Security Authority Statement:

This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities.” A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel:


Designated Personnel Statement:

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest:


Statement of Economic Interest Statement:

This position does NOT require a Statement of Personal Economic Interest.

Restricted Position:


Restricted Position Statement:

A restricted position would be subject to availability of funding. This is a restricted position.

Chief Objective of Position:

The Director of Residence Life is responsible for the oversight, planning, and strategic management of a comprehensive Residence Life program for approximately 4,000 residential students. The Director has primary responsibility for ensuring that the residential student experience fosters a living/learning environment that complements the university’s liberal learning academic focus and ensures the development of policies, protocol, programs, and services in support of the university mission. The Director will provide leadership, vision, and provide guidance to the overall student experience that supports the mission and vision of Christopher Newport University.

Work Tasks:

  • Responsible for the day to day operation of all residential complexes, housing a total of approximately 4,000 students.
  • Establishes the long- term vision for the residential experience within the Division of Student Affairs.
  • Using independent judgment and discretion, plans; budgets resources; develops procedures by interpreting guidelines, policies, regulations, and laws; provides direction in the daily operation to ensure the University’s goals and objectives are achieved.
  • Recruits, selects, hires and trains all professional and student staff associated with the residential operation. This includes an associate director, an assistant director, multiple area coordinators, multiple residential fellows, an administrative assistant, and more than 200 student employees. This includes establishing an on-call structure and rotation. This position serves in an on-call role.
  • Supervises, guides, and directs staff through training, task delegation, audit, evaluation, and interpretation of applicable federal, state, and University guidelines, policies, regulations, and laws to ensure an effective and efficient staff capable of providing high quality customer service.
  • Reviews, implements, develops, and recommends as needed effective residence hall policies and protocols associated with residential living as well as emergency and crisis response.
  • Develops and manages the fiscal operation of Residence Life including personnel, training, staff development, travel, office equipment and programming. Submits budget requests, planning documents and other reports as requested.
  • As a director in the Student Affairs team, works closely with the Vice President of Student Affairs/Dean of Students, Assistant Vice President for Student Affairs, and other directors to shape a positive university experience for students in all areas of student life, student engagement, student success, and student learning.
  • Works collaboratively with faculty and administrative units in Student Affairs, Student Services, Admission, Athletics, Auxiliary Services, and personnel affiliated with student success on university retention initiatives. Collaborates with colleagues on individual student issues while also supporting broader departmental initiatives.
  • Assists with departmental research and assessments efforts.
  • Assists in the University’s response to students in crisis or to general crises affecting the university. This may include working with individual students in response to their needs or serving as part of a team of professionals assigned to work cooperatively in response to a crisis and/or emergency (e.g. Threat Assessment Team, Behavioral Intervention Team, and/or the Emergency Response Staff, etc).
  • Chairs the University’s committee for housing exemption appeals. Communicates outcomes with students and ensures data is tracked, recorded, and accurate.
  • Assesses residential student satisfaction, residential student learning outcomes, and evaluates the quality of service delivery to ascertain valuable feedback that shapes Residence Life and Student Affairs policy and procedure decisions. Aligns residential programming and educational opportunities with student learning, student success, and student development initiatives.
  • Oversees the performance of Health and Safety Inspection and emergency response drills and assists in the coordination of Room Condition Forms and room keys.
  • Assumes the responsibility for the opening and closing of residential facilities at the start and end of each academic semester as well as summer housing for residential students. Oversees the annual freshmen move-in process, including the coordination of staff, student staff, and volunteers.
  • Participates in University events that support the academic mission of the University, the work of students, the goals of student organizations, and the mission of the Student Affairs team. This includes but not limited to; Orientation, Commencement, and Admission events. This may include participation at night and on weekends.
  • Develops a customer service approach to more effectively promote the “students first” initiative ensuring that all constituents are served in a fast, friendly, efficient and effective manner. Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Fully supports CNU Traditions and the “Student’s First” value at CNU and routinely goes the extra mile in providing service.
  • Safety issues are reviewed and communicated and goals are set to ensure a safe and healthy workplace and a reduction in work related absences. Any violation of safety rules are addressed promptly.
  • This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
  • Performs other duties as assigned.

Knowledge, Skills, Abilities (KSA's) required:

Demonstrated ability to work collaboratively with university constituencies, including administrators, students, faculty, staff, parents, alumni and friends of the institution. Demonstrated commitment to customer service. Excellent interpersonal skills, to include written and verbal.

Knowledge, Skills, Abilities (KSA's) preferred:

Ability to develop and implement residence life policies and procedures that are consistent with student success, student learning, and student development theories. Proven ability to develop and manage programs, people and resources, including financial resources. Knowledge and skills in counseling and crisis management and intervention.

Required Education:

Master’s degree in Higher Education, Student Personnel Administration, Counseling, or related field at time of start date.

Experience Required:

Demonstrated progressive responsibilities and experiences in residence life, housing, student life, or related field. Experience managing crisis and emergencies and/or on-call responsibilities.

Experience Preferred:

Experience training and supervising staff. Experience planning and implementing a residential curriculum. Experience with program development and assessment of residential curriculum
Experience with strategic planning.

CNU Information:

Selected by The Princeton Review to be included in The 387 Best Colleges: 2022 Edition, Christopher Newport University is a public school offering a private school experience – great teaching, small classes, and a safe, vibrant campus. The University is located in Newport News, Virginia, enrolls approximately 5,000 students, and is dedicated to the ideals of scholarship, leadership, and service. Academic programs at Christopher Newport University encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University is ranked by U.S. News & World Report’s America’s Best Colleges guide as 3rd among public regional universities in the South and 6th overall, and has recently completed more than $1 billion in capital construction on its 260-acre campus. Christopher Newport University is committed to ensuring that all people are welcomed, honored, and fully engaged in the life of our academic community. We recruit exceptional and diverse faculty and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit

Posting Number:


Number of Vacancies:


Posting Date:


Application Deadline:


Application Instructions:

Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application.

Review of applications will begin March 27, 2022.Applications received after March 27, 2022, will be accepted but considered only if needed.

Search finalists are required to complete a CNU sponsored background check.

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Quick Link for Internal Postings:

EEO Statement :

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement:

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert