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Systems Administrator II

Employer
Miami University
Location
Oxford, OH

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Job Details

COVID-19 Vaccination Policy:
Employees must have received at least the first dose of the vaccine before beginning on-campus employment, be fully vaccinated within 30 days of beginning employment and provide proof of vaccination, unless exempted as provided for in Miami University's COVID19 Vaccination Program and Policy. If you need additional information regarding exemptions, please contact AcademicPersonnel@miamioh.edu or Employment@miamioh.edu.

Job no: 499915
Department: Business & Infrastructure Services
Location: Oxford, OH
Work type: Salary Staff
Categories: Information Technology
Status: Full Time
Temporary: No

Job Title:Systems Administrator IISalary/Grade:

Salary

Hours Per Week:

40

Job Summary:

Serving at a general level with limited supervision, manage infrastructure and integrated technical services providing the highest levels of availability, reliability, performance and service in support of Miami University’s academic, research and business missions.

Duties/Physical Demands:

1. Follow well-defined support procedures and installing, configuring and maintaining virtualization, backup and storage management systems with oversight.
2. At a general level support and administration of operating systems, servers and associated components.
3. Learn procedures, contacts, etc. for handling service requests, incident resolution (both hardware and software), etc. for services.
4. Run under supervision programs and scripts to automate, extract information and perform routine functions and tasks.
5. Perform tier II systems administration, configuration and support of the university's Information Technology infrastructure environment. (Incident Management, Service Request, Change Request).
6. Identify opportunities and develop Linux or Windows programs and shell scripts for system maintenance and user support using appropriate coding languages.
7. Maintain, Deploy pre-defined Server Images to both virtual and physical hardware.
8. Support, maintain and participating in the expansion of the university's Information Technology hardware infrastructure.
9. Using monitoring tools, check for performance and stability within the university's Information Technology infrastructure.
10. Participates in the delivery of performance monitoring and capacity planning services for university's Information Technology infrastructure environment.
11. Actively engage in and help promote a service excellence approach throughout IT Services.
12. Actively pursue trends in the industry and professional development activities.
13. Active participant in projects as needed involving departmental or cross-functional teams.
14. Carry a mobile phone and maintain availability for on-call rotation.
15. Perform other related duties and responsibilities as required or assigned.

Miami University recognizes that technology enables us to find new ways of providing first-class service and workplace flexibility. This position is approved for remote work on a full-time or hybrid basis. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Minimum Qualifications:

Require a Bachelor’s degree in Systems Analysis, Computer Science or related field earned by date of hire.
Require minimum 2 year experience in:
• Installation, upgrades, configuration, monitoring, troubleshooting and security of server operating systems.
• Evaluating, customizing and diagnosing server operating system software in a complex and heterogeneous environment.
• Experience in architectural design of servers and associate subsystems including operating systems, storage, backups, services, monitoring and alerting.

Desired Qualifications:

Preferred Industry Certifications: Vmware VCAP5-DCA, Linux+, Certified MCSA
General experience with the following:
• systems administration support and problem resolution on current flavors of Windows operating system.
• administration of a large number of physical and virtual Windows servers in a complex and heterogeneous environment.
• Administration of Enterprise Backup Solutions.
• Administration of infrastructure monitoring system.
• Administration of cloud based infrastructure (Azure, AWS)
General working knowledge of incident and change management procedures.
General experience security best practices, including patching operating systems and applications.
General coding and scripting skills (PowerShell, PHP, etc.)
Knowledge of basic Networking protocols and procedures (firewalls, IP addressing, vLAN)
Proven problem-solving skills, including problem anticipation, problem resolutions and analytical skills.

Special Instructions to Applicants:

Miami University recognizes that technology enables us to find new ways of providing first-class service and workplace flexibility. This position is approved for remote work on a full-time or hybrid basis. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.Labor Law Posters for Applicants:Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).Benefits Eligible:

Yes

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.

Advertised: 04 Mar 2022 Eastern Standard Time

Organization

Nationally recognized as one of the country's most outstanding undergraduate institutions, Miami University is a public university located in Oxford, Ohio (35 miles north of Cincinnati), with regional locations in Hamilton, Middletown, and West Chester, Ohio, and the John E. Dolibois European Center in Luxembourg. Miami combines a wide range of strong academic programs with the personal attention ordinarily found only at much smaller institutions. A liberal education core complements the more specialized studies of the majors.

Along with an impressive number of opportunities to gain practical, hands-on and immersive experiences, Miami is distinguished by a faculty who enjoy teaching and mentoring students. Recognized as a "Public Ivy" by Richard Moll in his 1985 book about America's flagship universities, Miami is consistently recognized by U.S. News & World Report as one of the nation’s best schools for “unusually strong commitment to undergraduate teaching.” This commitment to teaching is demonstrated in the University's record of exceptional retention and graduation rates-which are among highest for NCAA Division I schools. Miami also regularly ranks among the top public doctoral university in the country for study abroad participation by undergraduate students.

Chartered in 1809, Miami is the 10th oldest public university in the nation. Enrollment includes almost 15,000 undergraduates and more than 2,200 graduate students on the Oxford campus, which is lauded for its exceptional beauty. The charming, historic uptown area of Oxford is adjacent to the campus.

Miami offers bachelor degrees in over 100 areas of study and master's degrees in more than 50 areas; the University also offers a number of doctoral degrees.

More information on Miami may be obtained via http://www.miamioh.edu.

Miami University is deeply committed to the success of every member of the community. At Miami, our mission is to empower each student, staff, and faculty member to promote and become engaged citizens who use their acquired knowledge and skills with integrity and compassion to improve the future of the community and the world.

The Office of Equity and Equal Opportunity (OEEO) exists to provide an inclusive, equitable, working, living, and learning environment to members of the Miami University community. OEEO provides members of the university community a place to obtain guidance for providing equal opportunity in personnel matters, and to resolve issues of harassment and discrimination

The Office of Equity and Equal Opportunity (OEEO) ensures that Miami University provides an equitable environment for students, faculty, and staff. This will be achieved with compassion, understanding, and fairness to all parties involved and act as a resource for all members of the university community.

Office of Diversity Affairs is located at 336 Shriver Center 3rd Floor. The Main Office line is (513) 529-6504.

Janine Todd, Program Associate
Mr. Gerald Yearwood, Senior Administrative Director
Dr. Juanita S. Tate, Director of Divisional Initiatives
Demere Woolway, Assistant Director of ODA & Coordinator of GLBTQ Services
Yvania Garcia-Pusateri, M.S., Assistant Director & Coordinator of Diverse Student Development

Office of Equity and Equal Opportunity is located at 219 E. Spring Street Oxford, OH 45056. The Main line is (513) 529-7157.

Kenya Ash, Director, Title IX Coordinator & Section 504/ADA Coordinator
Kristie Marcum, Associate Director
Tandy Hamm, Assistant Director
Janet Fink, Administrative Assistant

For a list of contacts involved in diversity-related efforts, see Diversity Contacts (PDF 229KB).

As part of institutional diversity and inclusion goals, our efforts diligently center on four core areas: recruitment, retention, curriculum and climate. These core areas are addressed through key initiatives that are tailored to faculty, staff, and students and are executed either through programs and support from our office or in collaboration with other university offices, departments, and programs. In addition, we also value relationships with our community partners who also work with us to promote diversity and inclusion at Miami.

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