Duke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comfortable community hospital setting. Duke Regional Hospital has 369 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services, and also offers care at the Duke Rehabilitation Institute and Davis Ambulatory Surgical Center. In fiscal year 2018, Duke Regional Hospital admitted 16,299 patients and had 165,953 outpatient visits in fiscal year 2017.

U.S. News & World Report ranked Duke Regional Hospital as #10 in North Carolina and #4 in the Raleigh-Durham area for 2018-19.

Occ Summary

Pharmacy Tech 1

This individual performs, under supervision, a variety of duties in accordance to department procedures, which may be related to the procurement, preparation, distribution and storage of drugs, as well as, assisting with clinical pharmacy services according to the Pharmacy's role in ensuring safe medication use.

Pharmacy Tech II

This individual performs, under supervision, a variety of duties in accordance to department procedures, which may be related to the procurement, preparation, distribution and storage of drugs, as well as, provision of clinical pharmacy services according to the Pharmacy's role in ensuring safe medication use.

Individuals eligible for pharmacy technician level II are competent in all tasks associated with pharmacy technician level I and have achieved the area specific advanced competency requirements. Pharmacy technician level II staff must achieve and maintain certification by the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Duties and Responsibilities of this Level

Pharmacy Tech 1

To accurately and efficiently follow workflow procedures including prescription processing, medication preparation and distribution to patient.

Restock automatic dispensing cabinets and anesthesia workstations as needed

Answer and screens telephones calls and directs calls to appropriate personnel when needed.

Handle medications in accordance to department, regulatory and legal requirements (e.g., medication records, pulling outdated/unusable medications).

Collaborates with immediate pharmacy team, insurance companies and customers alike to resolve issues, ensure accuracy and deliver a timely resolution of any medication or insurance related concern.

Assist with a variety of basic clinical functions in support of the clinical pharmacist (e.g., medication safety and adherence initiatives, patient follow up calls).

Efficient operation and basic level of technical support for specialty machinery, equipment, devices or software necessary in performing job functions (e.g., carousels, automated dispensing cabinets, compounders, drug delivery devices, retail pharmacy systems).

Deliver medications and supplies to patient care and ancillary areas.

Complete and document all assigned safety and quality activities in compliance with department procedures.

Prepare IV solutions using aseptic technique and/or compound non-sterile medications at select locations.

Manage individual responsibilities while supporting team members and contributing to broader team goals.

Perform other related duties incidental as assigned.

Pharmacy Tech II

Perform a variety of clinical functions in support of the clinical pharmacist (e.g., patient interviews, medication safety and adherence initiatives, patient follow up calls, collection of clinical data for the pharmacist).

Efficient operation and ability to troubleshoot specialty machinery, equipment, devices or software as necessary in performing job functions (e.g., carousels, automated dispensing cabinets, compounders, drug delivery devices, retail pharmacy systems).

Manage individual responsibilities while being able to shift to help team members and contribute to broader team goals with minimum supervision.

Assist with training of new employees and students, educating them in job-specific functions.

Perform other related duties incidental as assigned.

Required Qualifications at this LevelEducation:

Pharmacy Tech 1 High school diploma or equivalent and completion of an accredited pharmacy technician-training program.

or

Acceptance into pharmacy school.

or

High school diploma or equivalent and one year of pharmacy or health care related experience. Pharmacy Tech II

High school diploma or equivalent and completion of an accredited pharmacy technician-training program.

or

Acceptance into pharmacy school.

or

High school diploma or equivalent and one year of pharmacy or health care related experience.

Experience:

Pharmacy Tech 1

N/A

Pharmacy Tech II

Minimum of one years related experience.

Degrees, Licensure, and/or Certification:

Pharmacy Tech 1

Must be registered with the North Carolina Board of Pharmacy within the first 180 days.

Pharmacy Tech II

North Carolina Board of Pharmacy registration is required.

Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Knowledge, Skills, and Abilities:

Considerable knowledge of drug names, medical terminology and pharmaceutical calculations.

Proficient computer skills.

Strong written and verbal communication skills.

Requires critical thinking skills with ability to implement solutions.

Excellent customer service skills including prioritizing the needs of patients and multidisciplinary team members while displaying empathy in all interactions to ensure complete satisfaction.

Strong organizational skills including staying focused on assigned task and using time and resources effectively and efficiently to achieve job expectations.

Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times; manual dexterity sufficient to perform computer, dispensing functions of the job; ability to lift up to 20 lbs., while walking, stooping, bending and reaching.

Distinguishing Characteristics of this Level

N/A

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.