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Registrar Systems Analyst (Two Positions)- Office of the University Registrar

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Job Details


University Registrar

Division of Enrollment Management

University of Tennessee, Knoxville


Two Positions 


The Office of the University Registrar at The University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Registrar Systems Analyst position. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.

The University and Region

UTK  is the state’s flagship, land-grant university. We are a Research 1 university with 11 colleges and more than 30,000 students. With new leadership at the system, university, and college levels, UTK is poised for dramatic positive change focused on solving some of the most audacious, pressing problems our country and world face today. The city of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville and Cincinnati. It is only a day’s drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.

The Division

The Enrollment Management (EM) division comprises more than 170 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. The Office of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

Functions and Responsibilities:
This position is responsible for the development, testing, programming, and maintenance of the Degree Audit System and the Universal Tracking (uTrack) system, as well as the integration with other systems on campus, such as Banner, Transferology, EAB Navigate, and OnBase. Independently interprets curriculum for programming, encodes academic programs and uTrack milestones via complex combinations of requirements and sub-requirements, evaluates and improves user interfaces, analyzes and resolves technical and end user issues, participates in planning groups and training sessions regarding the upgrade and implementation of various enrollment-related systems, supports the university’s Transfer and TN Reconnect initiatives, and provides miscellaneous support throughout the Office of the University Registrar.


Required Education and Experience:
Bachelor's Degree

• At least two years of relevant experience

• Extensive experience with word processing, spreadsheets, and presentation software

• Experience with understanding, organizing, and representing data

• Experience with documenting processes and procedures

• Experience developing solutions and efficiencies in processes

• Experience gathering and providing analysis for user requirements

  (Experience may substitute for education on a year-for-year basis).


Preferred Education and Experience:
• Experience with degree audit program, such as DARS, uAchieve, DegreeWorks, or other similar system

• Computer programming and/or PL/SQL or other procedural language experience preferred

• Experience with higher education policies and procedures preferred

• Familiarity with the curricular approval process preferred

• Familiarity with student information systems preferred


Required Knowledge, Skills, and Abilities:

• Knowledge of how curriculum works in higher education

• Ability to manage time and responsibilities independently

• Superior analytical and problem solving skills

• Strong written and verbal communication skills

• Acute detail and task orientation skills

• Ability to accurately document technical processes

• Ability to work independently and in a team environment and with a wide variety of populations

• Ability and desire to research the history of context of issues for complete resolution

• Ability to discern how discrete processes are interrelated


Preferred Knowledge, Skills, and Abilities:

• Knowledge of complex relational database organization

• Ability to query data from databases


Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.


Job: Information Technology Professional
Primary Location: US-Tennessee-knoxville
Organization: Office Of University Registrar
Schedule: Full-time
Job Posting: Apr 7, 2022, 1:31:54 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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