Parking Operations Lead
- Employer
- Towson University
- Location
- Towson, MD
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
- Receive and review requests for services, enter event/charter records, issues quotes, order signs & services, update notifications, patrolling campus areas/ issuing citations to vehicles in violation etc.Uses several types of computerized equipment or software to perform tasks. Actively assists and directs members of the campus community and visitors concerning Parking & Transportation services, as well as other basic services provided by the University. Completes basic maintenance tasks to include sign installation and removal, painting, basic system, and equipment preventative maintenance, set-up and break down of event parking signage and control devices (bollards, etc.). Trains staff on policies and procedures. Fosters strong working relationships with campus partners, provides input and suggestions for improving services to the campus community, as well as advises supervisors and managers regarding performance. Oversees small to mid-sized events or serves as secondary for large events with multiple supervisors. Directs staff regarding assigned tasks for events and enforcement; perform vehicle lockouts; authorize tows for altered permits; respond to pay station alerts and perform pay station collections. Other duties as assigned.
Qualifications and Skills
- High School diploma or equivalent and three years of related experience. Must have the ability to train and supervise staff. Excellent communication and interpersonal skills to communicate with both internal and external customers even in difficult situations. Well organized with time management and prioritization skills to handle multiple tasks in a fast pace, changing, and challenging environment. Proactive, detailed oriented, and flexible to work outside the regular shift. Must know or be able to learn how to use handheld field IPads, printers, and hardware utilized for enforcement as well as event equipment. Must be in possession of a valid driver’s license and meet requirements to drive a state vehicle, including no more than 5 points on driving record. Ability to lift up to 50 pounds, work in all weather conditions, and remain on post (standing for long periods of time). Previous experience in front line supervision or a leadership role preferred.Except for qualifications established by law, additional related experience, and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Organization: Administration & Finance Division
Primary Location: Main Campus
Job Posting: Jun 21, 2022
Organization
Towson University (TU; www.towson.edu) was founded in 1866, is recognized by U. S. News and World Reports as one of the top public universities in the Northeast and Mid-Atlantic regions, and is Baltimore’s largest comprehensive university, and the largest public, comprehensive institution in the University of Maryland System. TU enrolls over 18,000 undergraduates and nearly 4,000 graduate students across six academic colleges (business, education, fine arts, health professions, liberal arts, science & mathematics), has over 865 full-time faculty, and offers more than 65 bachelor’s, 45 master’s, and 5 doctoral programs. Towson University offers many cultural, educational and athletics programs and events that are open to the public ranging from concerts and lecturers to Division I college sports.
Our centrally located campus sits on 330 rolling green acres and is 10 miles north of Baltimore, 45 miles north of Washington D.C., and 95 miles south of Philadelphia. The town of Towson, MD. has a population of approximately 52,000, with tree-lined streets, shops, restaurants, movies, bookstores, a county library branch, live music venues, and is in walking distance of the TU campus. Towson was established in 1750 and is the seat of Baltimore County government.
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