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Assistant Director, Diverse Student Success Programs

Kennesaw State University

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Job Details

Assistant Director, Diverse Student Success Programs

Job ID: 240276
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Leads the operational logistics for diverse student success programs, including the RRPG Latino Scholars Outreach Program. .Ensures program meets established goals, objectives, and guidelines. Responsible for specific program development, implementation, and management of day-to-day operations involving planning, supervision, and evaluation of programs and professional staff, budgeting, record retention, and preparing annual reports on key metrics for targeted student population. Responsible for leading, developing and implementing outreach that promotes matriculation, retention, academic success, social and cultural integration into the campus community with the intent of enhancing diverse students' academic success and sense of belonging. Collaborates with key campus units to grow and cultivate strong relationships in attracting prospective program participants and providing avenues for student success. Manages graduation coaches to assure academic guidance and program information continues to be a key component of participants' student success. Serves in a leadership capacity representing the unit on committees focusing on outreach services and student success. Oversees external outreach activity designed to recruit and retain diverse students.

-Manages all enrollment and academic support services, on-boarding, student transitions into KSU for diverse student success programs, including the RRPG Latino Scholars Outreach Program

-Recruits, hires, and manages graduation coaches professional staff and monitors, organizes, prioritizes and plans personnel and project work schedules

-Participation in and encourage students to participate in significant campus activities (e.g. Welcome Week, Homecoming Weekend, Creed Week, and Commencement activities)

-Collaborates with Financial Aid with identifying, administrating, and monitoring program related scholarships

-Responsive to new needs from colleagues, students, parents/guardians, campus partners and external stakeholder

-Creative problem solves and independently initiates and develops action plan for addressing identified program issues

-Collaborates with the Project Manager to identify, design and implement specific processes that create effective collaborations pertaining to expenditures and funding allocations

-Develops and maintains records, databases and statistical information on student SAP, financial aid, graduation status and on materials, equipment, and supplies usage

-Develops annual program outcomes, evaluations, and annual reporting for above-stated programs, including relevant national, local, and campus-wide trends and needs for identified student populations

-Collaborates with associates, key campus units, and external stakeholders responsible for student success and recruitment to have current, relevant on-boarding content for incoming diverse student populations students and provide meaningful transition programming

-Develops and coordinates with Assistant Director, Co-Curricular Program Strategies to customized programs for specific diverse student populations, (e.g. transfer, firstgeneration, high achievers, Diverse student populations, students from urban or rural areas)

-Assists Strategic Outreach and Diversity Initiatives (SODI) Director in identifying budgetary needs and resources and evaluate the impact of targeted programs and services when seeking grants and/or external funds and resources Wor

-Works collaboratively with the SODI Director and Assistant Director, Co-Curricular Program Strategies on strategic efforts designed to enhance on-going student development and learning for academically advancing a diverse targeted student population

-Assists in the community building and development of identity-based alumni and faculty and staff networks to support students more broadly

-Represents unit on campus committees, and participates in meetings, working groups, workshops, conferences, and communities aligned with student success initiatives

Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education

Other Required Qualifications
Current valid, and unrestricted Georgia driver's license

Required Experience
Five (5) years of supervisory in higher education and related professional experience in outreach program design and implementation

Preferred Qualifications
Additional Preferred Qualifications
Master's degree from an accredited institution of higher education in relevant field
Native or near native fluency in Spanish (Oral and Written)
Experience writing and managing grants
Experience in supervision and the management of both professional and student staff teams
Expertise in retention engagement programs and graduation initiatives
Basic data and budget management

Knowledge, Skills, & Abilities
Ability to manage and supervise personnel and student work groups
Able to serve on program, department, college and/or university committees as needed
Ability to establish and maintain effective, collaborative working relationships with associates, key campus and external stakeholders, administrators, and student leaders
Able to work after business hours and on weekends
Able to handle multiple tasks or projects at one-time meeting assigned deadlines

Knowledge of student outreach, recruitment, and enrollment processes in a higher education setting
Familiar with higher education environment, student engagement, and best practices for student success
Remains current with student trends and industry best practices Experience planning, coordinating, and executing large events
Knowledgeable of wrap around services/programs
Familiar with culture, policies, and procedures in an institution of higher education Experience with empowerment of students and creative educational programming

Analytical thinking and creative skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Excellent interpersonal skills, initiative, teamwork, problem solving, independent judgment, technology, organization, communication, and presentation
Demonstrated intercultural communication, mindfulness, and competency
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
This is not a supervisory position.
This position has financial responsibilities.
Yes, this position will be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check
  • Standard Enhanced + Education Verification + MVR

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

To apply, visit

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Founded in 1963, Kennesaw State University (KSU) is the third-largest in the University System of Georgia with more than 22,500 undergraduate and graduate students representing 142 countries.

KSU is located just northwest of Atlanta in Cobb County near historic Kennesaw Mountain, allowing students to experience the best of Atlanta while enjoying the serenity of a 384-acre, beautifully landscaped pedestrian-friendly campus.kennesaw_state_university1.jpg

Accredited by the Southern Association of Colleges and Schools (SACS), KSU offers 70 bachelor's, master's and doctorate degree programs including undergraduate degrees in education, health, business, the humanities, the arts, science and math and graduate degree programs in nursing, business, information systems, conflict management, public administration, education and professional writing. The university’s expanding doctoral programs currently offer a Doctorate of Education in Leadership for Learning, Doctorate of Business Administration and Doctorate of Nursing.

Additionally, nursing students from Kennesaw State have one of the highest passing rates on the statewide licensing exam and are highly sought-after in the medical community, while the College of Education is the second-largest preparer of teachers in the state. The Executive MBA program, housed in the Coles College of Business, is the second-largest program in the country and has been recognized by BusinessWeek.

kennesaw_state_university2.jpgKSU’s national reputation has gained steam and has been recognized by U.S. News & World Report for the past two years as an “Up-and-Coming Masters University in the South,” ranking among the top ten (8th) in the 2010 issue of “America’s Best Colleges.” In addition, the university’s First-Year Experience has been named an “Academic Program to Look For” by U.S.News for seven consecutive years and was named one of 12 founding institutions in a project called "Foundations of Excellence in the First Year of College."

The university has committed itself to expanding the global experience of students, faculty and staff through its Quality Enhancement Plan (QEP), known as the "Global Learning for Engaged Citizenship" initiative, which began in 2007. This program focuses on increasing opportunities for international learning experiences. In spring 2009, KSU awarded its first Global Engagement Certification to graduate and undergraduate students. This certification recognizes students’ achievements in learning global perspectives and developing intercultural skills.

As a destination campus, KSU offers students plenty of opportunities to experience campus life by participating in more than 150 student groups and organizations, including student government, sororities and fraternities, club and intramural sports, social and special-interest organizations, student publications and honor societies.


In 2009, the Kennesaw State Owls completed a reclassification from NCAA Division II to NCAA Division I, competing in the Atlantic Sun Conference. During the transition from 2005-2009, KSU teams have won six Atlantic Sun Conference tournaments in five sports, including men’s indoor and outdoor track, women’s soccer, softball and cross-country.

Kennesaw State University has been recognized as one of the top universities in the country by the Chronicle of Higher Education’s “2009 Great Colleges to Work For.” KSU was recognized among the top 10 schools in six categories – confidence in senior leadership, teaching environment, collaborative governance, professional/career development programs, physical work space conditions and post-retirement benefits.

Kennesaw State was originally established by the University System of Georgia as Kennesaw Junior College serving 1,000 students. The college became a four-year institution in 1976 and was named Kennesaw College in 1977. In 1988, on its 25th anniversary, it was named Kennesaw State College and in 1996 became Kennesaw State University.

Find Us
1000 Chastain Road
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