This part-time position (25 hours per week) plans, coordinates, and directs Community Outreach & Special Events (COSE) programming for Presentation College.. The Coordinator assesses community needs; develops and manages budgets; and proposes, plans, implements, and evaluates COSE programming for the geographic area served by the campus. This involves working closely with faculty, staff, students, and members of the community to develop flexible credit and non-credit programming that meets the professional development and lifelong learning needs of the local employers and citizenry. The ability and willingness to work whenever a program needs attention—whether day, evening, or weekends—is essential to the success of this position. The main focus of this position is to generate and deliver campus and outreach programs which complement the degree programs offered by the college. This includes developing and sustaining partnerships with local companies and school districts as well as programming to attract new populations to the Presentation College campus. It also includes managing the campus Wein Gallery, and online Ed2Go programming, as well as coordinating with other college personnel on developing and implementing revenue-generating programming during down times in the Avera SIM Center, the Strode,  PC Dome, residence halls, classroom/lecture spaces and the campus green. Work from this office will assist the campus in becoming a focal point of cultural and community engagement in the geographical region. Note: As the program revenues grow, the COSE Coordinator could increase hours and/or add additional staff to support programming

 

Administrative Reporting:

The COSE Coordinator reports to the Vice President of Mission & Advancement as well as takes direction from the Campus Academic Officer, as needed, to meet academic standards for credit-based instruction.  

 

Community Outreach Responsibilities:

Under the direction of the VP of Mission & Advancement, prepare and manage the budget and the annual program plan for campus outreach. This includes tracking enrollment, expenses, and revenues for all programming. Analyze patterns to determine future programming, ensuring not only cost recovery but growing overall margins.

Assess the professional, cultural, and academic needs of the community by working with advisory groups, community agencies, businesses, school districts, professional organizations, and individuals, and respond with cutting-edge programs. Research and seek to complement existing regional programming and develop new markets for long-term viability.

Coordinate non-credit- and continuing education credit programming, particularly with respect to addressing community training needs.

Obtain and maintain appropriate standards, licensing, certification, and approval by recognized boards or agencies for all credit based, certificate programs. Credit-courses must also be reviewed and approved by the Campus Academic Officer.

Design, implement, coordinate, and supervise all curricular activities for short course delivery, including course descriptions, course objectives, course content and course offerings, guided by best practices.

Direct complete implementation of programming including registration, collection of fees, scheduling of facilities and equipment, and the submission of all required reports and evaluations.

Work with the Marketing Department, faculty, administrators, professionals, the general public and public officials, to market and promote COSE activities.

Participate in necessary Advancement and Marketing staff meetings and appropriate professional development meetings.

Perform such other duties as specified by the VP of Mission & Advancement.

 

Conference & Event Services: 

1. Manage major campus revenue-generating events, such as the PC Holiday Craft Fair. Develop, execute, and monitor event timelines, logistics, and marketing; manage, recruit, and train volunteers and staff. Manage project budgets, ensuring margin for campus.
2. Manage external bookings for campus event spaces such as the PC Dome, Strode Center, Avera SIM Center, Wein Gallery, Residence Halls (summer only), classrooms/lecture spaces, and campus green spaces in an effort to generate revenue streams through space rental and programming. Serve a primary contact for all internal and external clients.
3. Develop unique and innovative programming to engage local residents as well as distance groups, utilizing housing and meal service on campus. The scope of programming and target audiences will range from children’s summer programming and camps to professional workshops and seminars. 
4. Foster and maintain contacts with a wide array of vendors to ensure consistent delivery of goods and services for conference and event attendees.
5. In consultation with VPMA and VPFA, generate contracts, address insurance requirements, and monitor compliance with policies for all conferences and events.
6. Work closely with Facilities staff to set up and return space to clean, reuse condition.
7. Maintain a scheduling database/up-to-date calendar, and communicate schedule/facilities needs to appropriate partners.
8. Under the direction of the VPMA, develop and implement policies and procedures related to conference services and COSE programming, including pricing scale/rubric and assessment of health and safety and related risk issues.
9. Communicate and resolve problems professionally, effectively, and in a timely manner
10. Wein Gallery: Recruit artists, oversee show/exhibit installation and strike; coordinate tours, panels and presentations. Manage art sales as part of exhibits. 

 

Staff Supervision

1. Recruit, evaluate, and monitor qualified instructors for credit and non-credit COSE programming, providing adequate resources. Credit-course instructor hiring must also be coordinated with the appropriate academic dean or program coordinator as well approved by the Faculty Assembly.
2. In consultation with the VPMA and VPFA, negotiate compensation with instructors, and process their contracts, payroll forms ensuring they are compensated in a timely manner.
3. Assist instructors in preparation of handouts. Arrange for necessary IT training, classroom keys distribution and other instructor needs.
4. Create and compile course evaluations and review with instructors, making appropriate program changes based on student feedback.
5. Recruit, hire, and train work study student assistants, alumni, and community volunteers to support special projects and events, serve as Peer Agents, Social Media Ambassadors, etc.

 

Customer Service

1.  Ensure telephone calls are returned and client/student registrations processed within 24 hours. Email or mail confirmations, parking information. Inform instructors and students of date and class changes. Respond to student emails timely.

2.  Process payment for classes, make deposits with the Business Office and issue vouchers and/or refunds when needed.

3.   Provide promotion and support for classes, including individual student/client support and classroom management as needed.

 

 

Promotion and Marketing

1. Develop press releases and photographs for distribution to newspaper, magazine, television, and radio contacts communicating the university’s role in community education.
2. Keep mailing and marketing lists current.
3. Maintain up-to-date and user-friendly website
4. Create flyers, brochures and design catalog to promote continuing education programs.
5. Work with the Marketing Department, faculty, administrators, professionals, the general public and public officials, to market and promote continuing education activities.
6. Develop innovative & efficient program promotion methods, fostering relationships with community sectors.
7. Revise and update COSE Program website to make it visible and accessible to the community.
8. Develop and give presentations to community groups about department and college.
9. Coordinate or assist in coordination of outreach community events

 

Qualifications

• Bachelor’s degree or comparable program coordination experience
• Project management and program development experience
• Excellent communication skills, both written and verbal
• Ability to collaborate and maintain effective working relationships with faculty, staff, students, and external contacts
• Excellent organizational skills, including managing multiple programs simultaneously
• Ability to analyze data, assess program activities, and make informed decisions on future programming
• Mature judgement, creative problem-solving, and energy
• Ability to thrive in a fast-paced, highly collaborative environment
• Availability to manage some evening and weekend events

 

Physical Requirements

Ability to perform range of physical motions, exerting up to 25 pounds pressure; lifting and carrying up to 25 pounds; standing, walking, sitting for long periods of time; kneeling, squatting, stooping, and traversing up and down stairs.

 

Further information about Presentation College can be found at www.presentation.edu

 

Presentation college offers a wide range of benefits for employees, including but not limited to tuition benefits (employee, spouse, and dependents), comprehensive insurance coverage including medical, dental, vision, life, and short- and long-range disability as well as retirement plan options w/employer match.

 

Presentation College is an EOE employer.