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Assistant Director for Assessment & Operations

Employer
University of North Carolina at Greensboro
Location
Greensboro, NC

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Job Details

Position Number:

014239

Functional Title:

Assistant Director for Assessment & Operations

Position Type:

Administration - Staff

Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

Housing and Residence Life provides safe, inclusive, and secure residential communities where a diverse and innovative team of professionals encourage students to pursue academic excellence, personal growth, civic leadership, and responsibility. Efficient and effective programs and services are provided by competently trained and reliable departmental teams in affordable, clean, comfortable, and sound facilities equipped with current technologies. Our diverse residence hall environments promote learning and personal growth through programs that enable students to acknowledge and appreciate diversity through open dialogue, establish a personal sense of interdependence, and prepare them for responsible service as members of the global community. UNCG Housing and Residence Life is committed to following sustainable principals and is rated a Green Office at the 3.0 level.

Position Summary:

The Assistant Director for Assessment & Operations is a full-time, twelve-month, exempt position reporting to the Associate Director for Residence Life. The Assistant Director for Assessment & Operations works closely with other professionals in the administration and management of a comprehensive housing and residence life program that serves 5700+ on-campus students. This position has the responsibility for general administrative oversight and management of assessment planning, implementation, and operational processes for housing and residence life.

Minimum Qualifications:

Master’s Degree with concentration in College Student Personnel, Higher Education Administration, Facilities Management, or related field.
A minimum of four years of full-time experience working in Housing and Residential Programs (Residence Life).

Preferred Qualifications:

- Knowledge of best practices in higher education. - Knowledge of crisis intervention techniques and ability to react calmly and effectively in emergency situations. - Demonstrated ability in program development, management, and assessment knowledge and skills. - Demonstrated ability in staff supervision and development. - Demonstrated ability in student conduct adjudication. - Demonstrated understanding and knowledge of concepts of college student development. - Demonstrated ability to work with a diverse campus community and foster inclusivity pertaining to diversity education. - Experience in planning and implementing meaningful learning experiences with faculty and students. - Ability to communicate with a variety of constituents, both verbally and in writing. - Ability to articulate the role that residence halls play in supporting retention and the overall academic mission of the University. - Ability to problem-solve, critically think and analyze complex issues while effectively planning and organizing work. - Ability to organize workflow and coordinate projects within office and with other departments. - Ability to interpret policy and procedures established within Housing and Residence Life - Ability to work weekends and evenings as assigned.

Special Instructions to Applicants:

Applicants must complete and submit an electronic application for employment to be considered. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

$60,000-$62,838

Org #-Department:

Housing and Residence Life - 44502

Job Open Date:

02/23/2022

For Best Consideration Date:

03/20/2022

Open Until Filled:

Yes

FTE:

1.000

Type of Appointment:

Permanent

Number of Months per Year:

12

FLSA:

Exempt

Percentage Of Time:

40%

Key Responsibility:

Assessment and Operations

Essential Tasks:

- Responsible for leadership and development of assessment strategies for departmental processes including but not limited to trainings, services, initiatives, and programs.
- Responsible for implementing a yearly assessment plan for residence life.
- Educate and train staff on creating a culture of practice about assessment.
- Coordinate and implement opening and closing processes, procedures, and programs.
- Collaborate with campus partners on admissions events (SOAR, Transfer events, etc.)
- Coordinate summer conference operations (SCA’s, Desk, SOAR, etc.)
- Lead yearly review of operations manuals and processes.
- Department liaison to Roompact.

Percentage Of Time:

40%

Key Responsibility:

Supervision and Leadership

Essential Tasks:

- Supervise, train, and evaluate 3-4 full-time, live-in, master’s level coordinators for residence Life.
- Articulate vision, mission, and goals for the area, department, and division.
- Assist in the development, implementation, and assessment of departmental goals and initiatives.
- Conduct regular one-on-one meetings with staff.
- Provide appropriate referrals to other university departments/resources as needed.
- Oversee department committees.
- Serve on an on-call duty rotation for 5,700 residents.

Percentage Of Time:

15%

Key Responsibility:

Administration

Essential Tasks:

- Assist in the overall direction and strategic planning of short- and long-term goals of Residence Life.
- Maintain accurate accounting of allocated funds and expenditures.
- Work cooperatively with other staff members, departments, and offices across the University to foster strong partnerships.

Percentage Of Time:

5%

Key Responsibility:

Other Duties

Essential Tasks:

- Serve as a representative of Housing and Residence Life on various departmental, divisional, and university committees.
- Perform other duties as assigned by the Associate Director or Executive Director of Housing and Residence Life.

Physical Effort:

Finger Dexterity - F, Reading - C, Writing - F, Hand Movement-Repetitive Motions - R, Hand Movement-Grasping - O, Holding - R, Vision-Skilled Trades - C, Eye-hand coordination - O, Vision-Color Distinction - R, Vision-Preparing/Analyzing figures - O, Vision-Visual inspection - F, Vision-Measuring/Assembling at distance close to eye - O, Hearing - C, Talking - C, Standing - O, Sitting - C, Walking - F, Lifting-0-30 lbs. - C, Lifting-30-60 lbs. - R, Lifting-60-90 lbs. - R, Lifting-90 plus lbs. - R, Pushing/Pulling - O, Climbing-Stairs - O, Climbing-Ladders - R, Bending - O, Squatting - R, Crawling - R, Reaching - R

Work Environment:

Inside - C, Driving - Car/Truck - R, Driving - Standar/Automatic - R, Driving - Mower/Forklift - R, Location - Trees - R, Location - Air vent - R, Location - Roof - R, Equipment/Machines - Heights - R, Equipment/Machines - Roofs - R, Equipment/Machines - Ladders - R, Equipment/Machines - Step Stools - R, Equipment/Machines - Scaffolds - R, Night/Dark - O, Extreme noise levels - R, Extreme temperatures - R, Outside - F, Ventilation ConditionsDust - R, Ventilation ConditionsFumes - R, Ventilation ConditionsChemicals - R, Ventilation ConditionsGases - R, Exposure to potential Hazardous Conditions - R, Chemical Spills - R, Gas Leaks - R, Infectious Bacteria - R, Acidic Harsh or Oily Substances - R, Use of Respirator - R, Electrical Hazards - R, Overtime - R

Organization

UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Company info
Website
Telephone
336-334-5009
Location
723 Kenilworth Street
Greensboro
NC
27402
US

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