INFORMATION SPECIALIST

Employer
University of Washington
Location
Seattle, WA

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Employment Type
Full Time
Institution Type
Four-Year Institution
INFORMATION SPECIALIST Req #:203320Department:SCHOOL OF SOCIAL WORKJob Location: Seattle Campus Posting Date:02/22/2022 Closing Info:Open Until Filled Salary:Salary is commensurate with education and experience Shift:First Shift Notes:As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

Purpose:

This role supports projects and events across the spectrum of Forefront Suicide Prevention’s work, focused on Communications and some general Project Management Support. Reporting to the Communications Manager at Forefront, this position is responsible for directly supporting communications, including content management and marketing.

Complexities:

This position supports Forefront’s disparate programs (secondary education, training & technical assistance, lethal means safety) through the development, publication and distribution of communications, including marketing materials, website content, social media, and organizational or “corporate” communications for Forefront.

Dimensions:

Forefront Suicide Prevention is the catalyst for a social movement to save lives lost to suicide. The organization is considered a national thought leader developing innovative legislation and programs that can be scaled to build capacity for everyone to play a role in suicide prevention. Forefront champions state policy and systems changes within healthcare, schools and higher education institutions, trains and supports a broad coalition of volunteers to provide resources in their communities, and educates media to shift the culture of this public health issue from one of stigma and silence to openness and empowerment of individuals to take action.

Duties & Responsibilities: (Identify the percent time spent on each major duty, listed in decreasing order of importance. The total job duties must equal 100% regardless of position’s % FTE. )

RESPONSIBILITIES:

Communications (80%)

Marketing:

•Manage Forefront’s social media: develop social media calendar
•Draft and publish posts & tweets on Forefront’s accounts
•Monitor and respond to comments, messages, tweets etc. as appropriate
•Collect & report social media metrics
•Create marketing materials and external communication, ensuring that all messaging follows brand identity and style standards
•Assist with conducting market research
•Analyze peer organizations' communications practices
•Participate in ongoing professional development, review, and stay current with industry best practices
•Create, implement, and manage annual marketing plans for programs and projects, including tracking results and measuring the success of the implementation of tactics to inform future plans
•Collaborate with the leadership in tracking and reporting the results of marketing and communications efforts
•Develop and report on metrics to measure audience engagement across marketing activities

Content Management and Communications:

•Create content for external communications, fundraising, and program materials
•Produce marketing materials, including emails, newsletters, web content, social media, postcards, and signage
•Develop or edit graphics/images for social media, website, newsletters, flyers, including templates
•Develop and design ad hoc documents and materials such as 1-pagers, PDF guides etc. Edit videos and Zoom recordings and upload to appropriate channels
•Assist with maintenance of websites, including adding events, documents, images, media, news stories and small edits, collect & report web usage data
•Upload newsletter content to JETO
•Develop content as needed
•Generate and help elevate content for placement in publications to external audiences, such as professional organizations, newsletters of local health care organizations, etc.
•Maintain Communications calendar, including social media calendar
•Maintain Communications Google Drive and Forefront image bank
•Submit regular updates on Forefront’s work to the School of Social Work’s internal digital newsletter
•Work with communications manager and Forefront’s public information officer to identify/pitch stories for mainstream print and broadcast media
•Work with the Center’s Director and communications team to support the organization’s policy outreach efforts

Change Management (10%)

Project management:

•Support to Communications and Marketing projects, and other Forefront projects, as needed

Metrics:

•Participate in (development), tracking and reporting of Key Performance Indicators (KPI)
•Provide consistent project management guidance (methods, systems, tools) to team members
•Work with the full project management team to maintain consistency across projects and business units
•Lead the process of closing projects and maintain a repository for all documents related to each project
•Consolidate best practices within organization

Administrative Support (5%)

Provide administrative support to Forefront Communications and to Forefront leadership by providing backup /coverage for Forefront’s Administrative Assistant on ad hoc basis when needed

Miscellaneous (5%)

Other duties as assigned to support the mission and strategic plans of the School of Social Work and Forefront

MINIMUM REQUIREMENTS:

Bachelor’s Degree in Communications, Marketing or a related field
• 2 years’ experience in a nonprofit or academic setting conducting marketing, communications or web activities
• Strong oral and written communication and editing skills related to sensitive topics such as suicide and gun violence
• Project management and experience planning, managing and executing integrated communication and development plans
• Strategic thinking: ability to identify and move good ideas forward, balancing the ability to plan ahead and creating space to be opportunistic
• Hard-working and enthusiastic team player
• Highly professional demeanor; able to represent Forefront Suicide Prevention effectively in all communication and handle confidential donor and partner information
• Expert knowledge of Microsoft Office Suite, data analysis and experience with donor database software
• Proficient in utilizing social media platforms including Facebook, Instagram, YouTube, LinkedIn, and Twitter
• Proficient knowledge in website management and marketing programs, including tools similar to: Word Press and Adobe Creative Suite

Desired Qualifications
• Experience in higher education organizations, the public sector, or nonprofit organizations
• Master’s degree in English, Communications, Public Administration, or related field of study
• Experience with Adobe inDesign and other graphic design programs
• Experience with photography and/or videography
• Experience with mass email clients and social media platforms
• Familiarity with HTML
• Familiarity with graduate student needs and concerns
• Familiarity with UW systems, policies and academic programs
• Knowledge of Associated Press (AP) style

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral. The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].

COVID-19 VACCINATION REQUIREMENT

Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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