University of Washington
Seattle, WA

View more

Employment Type
Full Time
Institution Type
Four-Year Institution
HOSPITAL BILLING ANALYST - ENTERPRISE REVENUE CYCLE OPERATIONS Req #:203444Department:UW MEDICINE -ENTERPRISE REVENUE CYCLE OPERATIONSJob Location: Other Location Posting Date:05/10/2022 Closing Info:Open Until Filled Salary:Salary comensurate with education and experience Shift:First Shift Notes:As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

Become part of our team, and join our mission to make life healthier for everyone in our community.


The UW Medicine Billing Analyst is both an operational subject matter expert and Epic systems expert who proactively identifies process and system opportunities and assists Revenue Integrity leadership in the coordination of complex projects that promote operational efficiencies and enhance system tools.

The Billing Analyst will have responsibility for Unique Work Queues. The UW Medicine Billing Analyst works independently, coordinating and performing identified actions among and between all levels of Revenue Cycle (hospital and physician), PFS, Clinical and Financial department staff to resolve complex issues on accounts and patient records. Ensure all revenue is captured appropriately and billed in a timely and compliant manner.

The UW Medicine Billing Analyst assists with coordinating the plan, design, documentation testing and implementation of process and system application enhancements. The position incumbent must have skills and knowledge that span the entire revenue lifecycle, this includes but is not limited to expertise in billing applications from initial business process analysis and requirements gathering, through Epic system stabilization, error resolution, denial reduction, to process analysis and improvement.

This role is responsible for working with a diverse group of people from all UW Medicine entities to analyze, identify new features for new version upgrades to Epic and research and recommend new process solutions for the functions in Hospital / Professional Billing, Coding, and Work Queue Management. This requires a deep understanding of all charge capture, coding and hospital billing operations, cross-functional systems knowledge and support skills for applications used in conjunction with Epic functions by multiple UW Medicine customer groups. This analyst must also have an understanding of the uses, rules and build of the work queues and their corresponding edits.

The Enterprise Revenue Cycle Operations group consists of individuals at UWMC and HMC, and supports operational groups involved in Epic charging and billing (Clinics / Departments, Patient Access, Hospital / Professional Billing, Finance and other related operations that use Epic functionality). This group is responsible for ongoing support and maintenance of the infrastructure and Epic application which support these institutions, along with the implementation of new services and applications that are used to support and further the mission of patient care, research and teaching.

The UW Medicine Revenue Billing Analyst is responsible for working on issue resolution and data quality projects requiring a broad knowledge of all aspects of Epic and related systems. This individual performs analysis of system issues, fixes immediate issues, redesigns workflows and performs testing, and works with operational personnel to match system technical capabilities with the business requirements of UW Medicine.

  • Bachelor's degree (BA / BS) in Business, Healthcare Administration, IT, analytical sciences or equivalent applicable experience in Hospital Information Systems, Patient Financial Services (billing / claim follow-up), HIM / Coding and / or Hospital Clinic or Department Operations (charging / charge capture expertise).
  • At least 3 years in Hospital Information Systems / IT, Patient Financial Services, HIM / Coding or Clinical Department positions as a lead or other similar position where analysis and problem solving skills have been demonstrated. Minimum 5 years of experience performing progressively more complex and responsible tasks. Working knowledge of charge functions in hospital billing and department systems, and data / reporting related to HIM / Coding and Patient Access / ADT processes.
  • Demonstrated excellence in both internal and external customer interaction and written and verbal communication skills. Strong customer focus and management of customer expectations; ability to establish and maintain a high level of user trust and confidence in a variety of groups.
  • An equivalent combination of education and experience may substitute for stated requirements.

  • Certified Professional Coder (CPC) certification and / or Healthcare Financial Management Association (HFMA) sponsored certification [Certified Healthcare Financial Professional (CHFP) / Certified Revenue Cycle Representative (CRCR)], is desired.
  • Expertise creating reports using database and data visualization tools is also a plus.

  • Must be willing to travel to Madison, Wisconsin for EPIC training and be certified within 90 days of training completion.
  • Fast-paced professional office environment
  • Normal working hours. May also work off hours and weekends.
  • Must have personal transportation for quick access to multiple sites, including both medical centers and UW Medicine Services.
    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral. The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].


    Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert