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Student Financial Aid Counselor, Senior

Employer
Georgia State University
Location
Atlanta, GA

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Description
The Office of Student Financial Aid is looking to recruit Student Financial Aid Counselor, Seniors. The Student Financial Aid Counselor, Sr. is a customer service driven professional. The Counselor advises parents, students and colleagues on financial aid in accordance to Title IV, State and Institutional regulations. The Counselor is responsible to assess financial need so that students’ have the financial assistance needed to meet educational goals. The Counselor awards financial aid funds according to Title IV, State and Institutional regulations. Second tier resource for the Enrollment Services Center to analyze and assess complex financial aid issues to independently counsel students and parents to determine and initiate a course of action to appropriately resolve them while ensuring all service level agreements are adhered to.

Essential Duties includes:

    Consult with Assistant Director(s) when issues require further review to consider options that will effectively and satisfactory meet customer needs within University policy.Conduct individual counseling sessions for students and/ or parents either by appointment, phone, or walk-ins.Use Salesforce to resolve and respond to student concerns.Review and make written decisions on cases such as SAP, Independency Appeals and Change of Circumstance, etc.Represent the office in outreach events (i.e., local colleges, Incept, Panther Preview, etc).Award financial aid according to program regulations (may include HOPE, Loans, FAFSA awarding, Work Study, R2T4, over awards, Electronic Funds Transfers, Scholarships).Responsible for reconciling program processes for functional unit (may include HOPE, Loans, Pell awarding, Work Study, R2T4, Over awards, Electronic Funds Transfers, Scholarships).Work with other GSU departments to coordinate the tracking, awarding and disbursing of internal scholarship funds.Contact for external scholarship funding sources. Receive funds; compile scholarships lists. Disburse funds to Student Accounts.Certify applications for loans and external scholarships.Review aid applications for accuracy and verify application information with supporting documentation.Responsible to keep abreast of Financial Aid Policies and Procedures. Working within functional unit to continuously improve processes in the office.Assist with Banner System testing. Alerting management to anomalies before system goes live.
 

 

 

 



Qualifications
Bachelor's degree and two years of financial aid or counseling or student personnel experience; or a combination of education and related experience.



College/Business Unit
03/11/22, 11:59:00 PM

College/Business Unit: Enrollment Management
Location: Atlanta Campus
Job Posting: 07/06/22, 7:14:08 AM

Organization

Founded in 1913 in Atlanta, Georgia State University is the second-largest and one of four research institutions in the University System of Georgia. The University serves one-fourth of the graduate students in the university system; it is within a one-hour commute of more than one-third of the state’s population. Approximately 80 percent of all Georgia State alumni live and work in Georgia.georgia_state_university1.jpg

Georgia State’s main campus is located on 34 acres in downtown Atlanta. University centers in Alpharetta, Brookhaven, Buckhead and Henry County offer students convenient suburban locations for graduate courses in business and education.

More than 50,000 students annually attend Georgia State University. While 90 percent of the students are from Georgia, students also come from all 50 states and 160 countries. More than 1,400 international students attend Georgia State and graduate students comprise 31 percent of the student population.

georgia_state_university2.jpgThe University offers more than 52 degree programs in more than 250 fields of study – from public policy and African-American studies to biology and health sciences. Degrees are offered at the bachelor’s, master’s, specialist and doctoral levels through six units: the College of Arts and Sciences, J. Mack Robinson College of Business, College of Education, College of Health and Human Sciences, College of Law and Andrew Young School of Policy Studies. In addition to the numerous degree programs, Georgia State offers full- and part-time programs and day, evening and weekend classes.

Students have many choices in extracurricular activities including more than 22 fraternities and sororities; and some 250 chartered student groups, including 60 degree-related student groups, seven religious, 24 law-oriented and 22 multicultural/international groups; and 10 honor societies. There is also an active student government association which includes the student senate and the judicial board.

The Georgia State Panthers are members of the Colonial Athletic Association and compete in 16 NCAA Division I intercollegiate men’s and women’s sports, including basketball, baseball, softball, golf, tennis, track and volleyball. The university announced in April 2008 that is will begin Division I-AA football in 2010.

The university’s innovative Touch the Earth program brings outdoor recreation ranging from backpacking, rock climbing, sailing, kayaking, rafting and water-skiing to out-of-state snow-skiing and snorkeling trips. And WRAS, Georgia State’s popular 100,000-watt radio voice, is the most powerful student-run radio station in the United States.

georgia_state_university3.jpg

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