Circulation & Interlibrary Loan Specialist

California State University, Stanislaus
Stanislaus - Turlock

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job no: 510622
Department: Academic Affairs
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Library

Position Summary(Classified as: Library Services Specialist II)

Full-time position available on or after April 1, 2022 for the Library.

Under the general supervision of the Dean and day to day lead direction of the unit leads the Circulation & Interlibrary Loan Specialist is responsible for opening and closing of the Library, assisting library patrons, maintenance of library collections and stacks, leading the work of student assistants, and general coordination of Circulation operations in the absence of other Circulation staff members. The incumbent is also responsible for answering and processing interlibrary loan requests on online systems, retrieval of loan materials from online resources and stacks, preparing outgoing loans, and receiving borrowed items from other libraries.

Job DutiesDuties include but are not limited to:
  • Perform opening and closing functions of the library.
  • Check-out and check-in library materials (books, periodicals, reserve items, DVDs, etc.) and equipment (laptops, headphones, chargers, and cables) using the online library system.
  • Assist patrons in the use of the library catalog, including questions about individual titles and renewal of existing loans.
  • Answer general library questions in person, by telephone, or via email, applying knowledge of library policies and distinguishing between circulation-related problems and those needing referrals to another functional unit or the research help desk.
  • Share the day-to-day operational functions, such as paging library materials from the stacks, performing and/or supervising the performance of shelving, shifting and re-shelving of library materials, and transferring materials from the reading room to the main stacks.
  • Share the responsibility for training, assigning, and monitoring the work of circulation student assistants. Provide backup support for tasks handled by circulation co-workers.
  • Initiate CSU+ resource sharing notices in the library’s online system; print, retrieve, process, categorize, sort, and pack CSU+ materials for delivery via the contracted courier.
  • Keep daily statistics of library traffic, usage, and help desk transactions.
  • Assist with inputting notes in patron records concerning charges, holds, etc. in the library online system, as needed.
  • Notify faculty members of the status of requested items via e-mail and inter-office mail.
  • Notify patrons when items are ready for pick up.
  • Assist patrons in the use of equipment such as microform reader/printer, copy machine, and audio and visual equipment.
  • Assist patrons in the use of the mobile stacks.
  • Perform basic troubleshooting and report equipment issues.
  • Be familiar with emergency procedures; enforce library rules and monitor the library to ensure appropriate building use; contact campus police in case of serious infractions or emergency.
  • Respond to interlibrary loan requests (lending and borrowing) received via the online system ILLiad or other utilities.
  • Utilize the library online catalog, WorldCat/OCLC Resource Sharing system and other databases to identify bibliographic records and verify citations.
  • Perform and/or oversee the retrieval of articles or chapters from online resources and scanning from print and microform sources to fill requests. Deliver articles electronically via ILLiad and email.
  • Perform and/or oversee the retrieval of books and other materials from library stacks.
  • Perform and/or oversee the processing and checking out of materials for shipment via courier, mail, or UPS.
  • Monitor and update request status in ILLiad or alternate document supply sources, including replying to inquiries regarding lending requests, handling requests for renewal, and managing overdue materials.
  • Maintain and update borrower database in ILLiad as needed.
  • Process lending charges using OCLC/IFM ILLiad billing module and/or invoices.
  • Process materials returned from borrowing libraries and materials to be returned to lenders.
  • Assist with training and overseeing the work of student assistant(s).
  • Assist patrons with Interlibrary Loan registration functions of ILLiad Interlibrary Loan system.
  • Troubleshoot conditional, unfilled, and problematic borrowing requests.
  • Assist in managing notices, fines and patron restrictions for overdue or lost materials.
  • Other duties as assigned.

  • Minimum QualificationsEducation: High school diploma or equivalent.

    Experience: Three years of progressively responsible related library and/or clerical experience or an equivalent combination of experience and education. A bachelor’s degree in job related field may be substituted for one year of experience.

    Knowledge, Skills, Abilities
  • General knowledge of library policies and procedures and more specific knowledge of policies and procedures and work methods pertaining to the assigned functional area and work unit.
  • Ability to interpret library unit’s policies and procedures and apply them accurately in performing work functions, as well as the ability to evaluate procedures and recommend changes.
  • Full proficiency in all technical aspects of work assignments including a thorough knowledge of functional area policies and procedures and applicable work methods.
  • Working knowledge of library terms and bibliographic formats and structures, including the ability to conduct a simple bibliographic search.
  • General knowledge of library collection organization and classification scheme and ability to interpret bibliographic records.
  • Working knowledge of the institution’s and library’s policies and practices associated with ethical use of and access to library and on-line resources.
  • Basic knowledge of national standards and guidelines pertaining to libraries, including working knowledge of institution’s standards pertaining to copyright and intellectual property protection and the ability to source and apply such policies and standards to avoid potential violations.
  • Knowledge of basic library research methodology and the ability to use it.
  • Full proficiency in the use of automated library system(s) and subsystem(s) pertaining to functional area.
  • Ability to access various on-line resources and databases used within the library and to use their standard features to perform technical work and/or assist patrons.
  • Ability to fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, such as work processing and spreadsheets, to perform technical work or assist patrons.
  • Demonstrated problem solving and research skills to address standard and non-standard work problems.
  • General knowledge of library accounting and budget procedures, including the ability to perform arithmetic operations to track and monitor vendor accounts and budgets.
  • Demonstrated ability to compile and present information in an organized manner.
  • Effective communication skills, including the ability to work with the public and assist patrons with basic inquiries and direct them appropriately in locating and using library materials and inform them of applicable library policies and procedures. Effective communication and interpretive skills to be able to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources.
  • Ability to effectively provide lead work direction and training to student workers and an understanding of employment and payroll procedures related to student workers.

  • Special ConditionsCSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at:
  • Weekly work schedule will be Friday to Tuesday during fall and spring semesters; and Monday to Friday during winter and summer terms.
  • Salary RangeAnticipated salary will be $3,319 – $3,651 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Library Services Specialist II range: $3,319 - $5,983 per month)

    Compensation & BenefitsCommensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary

    How to ApplyTo be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.

    Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.

    Application DeadlineOPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MARCH 8, 2022 (Applications received after the screening date will be considered at the discretion of the university.)

    Criminal Background Clearance NoticeSatisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Additional InformationCampus & Area

    California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

    Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

    Clery Act Disclosure

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

    Equal Employment Opportunity

    The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

    Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

    CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.


    Advertised: February 21, 2022 (9:00 AM) Pacific Standard Time
    Applications close: Open until filled



    The California State Legislature established Stanislaus State College in 1957 as the 15th campus of the California State University (CSU) system. The first classes were conducted in September 1960 in buildings at the Stanislaus County Fairgrounds in Turlock, located in the state’s fertile Central Valley. The college moved 1.5 miles north in 1965 to its permanent 228-acre site following construction of its first major facilities. The picturesque current site of the University is graced by 35 modern buildings, and with more than 4,500 trees, representing 50 species, it is the region’s largest designated urban forest.

    The initial classroom building housed facilities for art, music, drama and the sciences in addition to providing classrooms for lectures. The library, a companion project to the classroom building, was later named the Vasché Library in memory of the university's founding president, Dr. J. Burton Vasché. In 1985, the college was officially renamed California State University, Stanislaus by action of the State Legislature and the Board of Trustees of the California State University. A renovation of the Vasché Library is in the design stages. In addition, a student funded $52 million student center renovation project is underway, with the new facility scheduled to open in spring, 2020.

    Our 10,003 students (8,521 FTEs) are served by 1,896 employees, including 645 faculty (252 tenure or tenure track), providing a student-to-faculty ratio of 22:1 and a tenure density of 60.4%. More than 80% of full-time faculty members hold doctorates or terminal degrees in their fields. The University’s primary service area is a 10,000-square-mile region that encompasses Stanislaus, San Joaquin, Merced, Mariposa, Tuolumne, and Calaveras Counties. Widely recognized for its quality academic programs, Stanislaus State is regionally accredited by the Western Association of Schools and Colleges and has earned 12 specialized accreditations, including the College of Business Administration, College of Education, Kinesiology and Social Work, and nursing, art, theater and music programs

    Serving the San Joaquin Valley, the University is a critical educational resource for the six-county region of approximately 1.5 million people. The University offers a rich mix of 43 undergraduate majors and 23 graduate programs (15 master’s programs, seven post-graduate credentials and a doctorate in educational leadership).

    Stanislaus State also operates an off-campus center at University Park in Stockton, 43 miles northwest of the main campus, with a current enrollment of almost 650 students.

    In 2009, the Board of Trustees approved the new Campus Master Plan Revision and certified the Final Environmental Impact Report, which had not been reevaluated since 1968.  The new master plan envisions the future growth of the campus to serve 12,000 FTE students, while maintaining the quality and character of the campus environment.

    Home of the Warriors, Stanislaus State fields 14 men’s and women’s athletic teams that compete at the NCAA Division II level. The Warriors have claimed 12 national championships in men’s golf and two in baseball, in addition to the 24 individual national titles won by Warrior athletes.

    Over the years, Stanislaus State has developed into a major presence in the region and continues to play a prominent role in the economy of the Central Valley.

    Stanislaus State has received many recent accolades, recognizing the University for its quality, affordability and access. For example, the U.S. Department of Education placed Stanislaus State on its 2016 list of institutions notable for advancing student outcomes, National Public Radio (2016) ranked Stanislaus State #5 in the nation for upward mobility of its students, Washington Monthly (2018) ranked Stanislaus State the #1 “Bang for Your Buck” four-year college in the West Region and Money Magazine (2018) ranked Stanislaus State in its national “Best Colleges for the Money” category for the 23rd consecutive year, moving the University into its top 50. In addition, the University has been selected as one of the country’s top 384 colleges by The Princeton Review for 13 consecutive years and U.S. News & World Reports ranked Stan State among the top 10 public universities in the Western region in 2018, in addition to being ranked #48 overall. Many national rankings have recognized Stanislaus State’s excellence for many years, including several publications that have ranked Stan State consistently high for more than a decade.

    Find Us
    (209) 667-3122
    One University Circle
    United States

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