Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

SENIOR ANALYST (Healthcare Data Analyst)

Duke Heart and Cardiovascular Services

Job Duties:

Duke Heart – Duke Division of Cardiovascular and Thoracic Surgery and Duke Division of Cardiology – is ranked among the top programs in the nation and aims to position itself as a leader in Heart Analytics and Cardiovascular Intelligence. Duke Heart is a powerhouse of Cardiovascular Information Technologies. We use Intelerad LUMEDX, a cardiovascular platform, to augment Epic EHR to create an immensely data rich environment. This position will be part of a well-rounded Center of Excellence Sr. Analyst team of 10 with strong medical informatics exposure and report directly to the Senior Manager. Primary responsibilities of this role include front end .NET development and testing duties for clinical/registry solutions. Work includes electronic sourcing for registries from EHR data schemas using SSIS and performing duties related to registry data submission. Support of clinical areas may include creation and maintenance of datasets, SSRS reports. In addition, this role includes tier two help desk support for the application.

Job Responsibilities:

Manage LUMEDX platform and associated modules responding to customer inquiries and participate in design, development, and testing of front-end application.

Collaborate with system administrators, development team members and Clinical Business Analyst in the establishment, maintenance, and execution of best practices associated with data security, data governance (approvals), data verification, dictionary/metadata management, and software design life cycle.

Support Duke Heart registry, operational and research data sets for cardiovascular, electrophysiology and cardiothoracic specialty areas by supplementing data from EPIC Caboodle or Clarity sources and importing into Heart Center’s SQL Server Environment via ETL process. Assist with data requests for research, clinical quality, and operational needs. May include processing and managing large healthcare datasets between repositories. Perform regular auditing and cleaning of data that can be consumed/transferred to other application databases.

Analyze data in support of quality projects or Heart Center initiatives. May include creation of SQL Server SSRS reports following requirements laid out by Clinical Analyst. Perform and document data validation, including validation of Electronic Health Record-derived clinical phenotypes.

Participate in 2nd level help desk support, 24x7, for departmentally supported systems. Contribute to departmental knowledge base.

Support and enhance clinical workflows and data collection through collaboration with clinical stakeholders performing periodic field visits and workflow assessments.

Perform other related duties incidental to the work described herein.

Education Requirements:

Work generally requires a bachelor's degree in mathematics, computer science, or a computer-related field or the equivalent coursework or technical training.

Experience:

Experience with UI development using tools such as Visual Basic, JSON, ASP.NET, or Visual Studio.

Experience cleaning and sourcing data and or reports in support of a clinical environment (3 years).

Experience interacting with physicians in the cardiology or CT surgery care areas supporting education, quality, performance improvement and or educational activities (5 years).

SQL server and other data sourcing and reporting tools e.g. SSRS (5 years or more).

Proficiency with SQL (Views, Stored procedures), experience with BI/reporting platforms.

Prior experience with Epic Electronic Health Record systems and demonstrated understanding of HL7 messages and using of medical terminology (such as ICD9, ICD10, and CPT) in clinical informatics and healthcare research settings are preferred.

Knowledge of HIPAA and other relevant privacy regulations.

Strong communication skills and the ability to build positive working relationships with clinicians, biostatisticians, and IT staff.

Strong attention to detail.

Excellent customer service and diplomacy skills.

Willingness to address issues and take ownership, knowing when and how to escalate issues.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.