Lead Specialist, Clinical & Professional Programs

University of Southern California
Los Angeles, CA

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Employment Type
Full Time
Institution Type
Four-Year Institution

Under the supervision of the Office of Student Accessibility Services’ Assistant Director, Clinical and Professional Programs, the Specialist will be responsible for providing day-to-day service to students on behalf of OSAS, and actively engaging in outreach, education and negotiation of accommodations particularly related to Professional and Clinical programs. This individual is a key team member and contributor in a fast-paced environment that fosters the full and meaningful inclusion of students with disabilities at the University. This role is a leadership role within the Unit, and as such, provides expertise, carries high-impact responsibility levels, and significantly contributes to strategic departmental projects. This position is not currently a supervisory role.

The Specialist is responsible for direct student service, faculty and campus partner support, documentation review, and caseload management in a manner that is student-centered, legally compliant, and reflective of best practices in the field. The individual in this role must exhibit effectiveness in understanding and applying disability-related laws to routine and complex accommodation and service delivery, as well as to issue-identification and problem-solving. All OSAS staff are expected to maintain current, working knowledge of all relevant disability-related laws, and to operate in accordance with FERPA guidelines.

  • The Specialist must have a working knowledge of reviewing documentation, including but not limited to, medical, psychological-education, and neuropsychological reports or ability to quickly learn to review documentation in accordance with laws and best practices.

  • This role will be responsible for guiding and negotiating complex student cases, particularly in-light of graduate, professional, clinical, licensure, and degree requirements related to external work placement settings (i.e. fieldwork, clinical, and practicum placements).

  • The Specialist must have a foundational understanding of on-line learning processes and platforms, and bring a perspective on addressing accessibility and accommodations in light of that alternative environment.

  • This individual demonstrates effective interpersonal skills, and is able to maintain appropriate professionalism in the face of challenging communications that arise from a variety of sources.This role will be involved in providing multi-directional guidance to students, parents/guardians, OSAS staff, academic unit contacts, and other University personnel.

  • his role requires the ability to work efficiently under deadlines, manage details, and address multiple tasks with rapid response. The Specialist should be adept with basic Microsoft Office software and be able to learn, and make effective use of, the department’s student records management database.

  • This Specialist must demonstrate a working knowledge of assistive technology in clinical settings (i.e. providing technological solutions in HIPPA-protected environments).

Office of Student Accessibility Services (OSAS) is a highly collaborative team, with a culture of high achievement, supportiveness, and inclusivity. It is essential that the new Specialist have the capacity to work independently and in a group setting. The successful candidate will demonstrate an ability to contribute positively to the team dynamic.

  • Preferred Qualifications:

    • Master's degree

    • 5 years

Minimum Education: Master’s degree; Combined experience/education as substitute for minimum educationMinimum Experience: 3 years; Combined education/experience as substitute for minimum experienceMinimum Field of Expertise: Three years' directly related professional experience in program specialization. Excellent verbal communication skills and writing skills. Ability to analyze information and problemsolve. Flexibility and adaptability to changing priorities. Strong project management experience. Proficient technology skills. Demonstrated experience interacting with diverse groups, exercising diplomacy, good judgment and discretion.

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