Medical Assistant - Population Health - 114488

University of California - San Diego
La Jolla, CA

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Employment Type
Full Time
Institution Type
Four-Year Institution

This posting will remain open until all vacancies have been filled.

UCSD Layoff from Career Appointment: Apply by 02/23/2022 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 03/03/2022. Eligible Special Selection clients should contact their Disability Counselor for assistance.


Population Health Services Organization has a Complex Case Management and UCSD at Home team. We provide RN Case Managers, Social Workers, Care Navigators and providers to high-risk home confined patients throughout San Diego County. The Medical Assistant will help support our team of NPs, MDs, RNs and Social Workers in scheduling, escalating issues, care coordination and community resources. This position requires exceptional telephonic skills, including high volume of telephonic outreach to engage patients into Population Health programs.

This MA candidate will need to possess a strong background in having worked in a clinic, hospital, or nursing home setting helping providers with orders and referrals and be able to gather an intake and have sense of when to escalate any issues to an RN that may arise during the day. Previous experience with lab work, vital signs, medical terminology, medical record documentation, and patient interaction are critical to this role. Most of this work is telephonic but may involve home visits as needed.

  • Certified Medical Assistant (CMA) OR Certificate of completion of a Medical Assistant training program.

  • BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.

  • Minimum two (2) years of related healthcare experience. Recent clinical experience in Family or Internal Medicine highly preferred.

  • Knowledge in medical terminology, online scheduling, universal precautions, and proper use of body mechanics.

  • Experience with electronic medical records, preferably Epic.
  • Experience with Microsoft Office products.
  • UCSD clinic scheduling experience.
  • Lean Six Sigma yellow belt.
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.
  • Must have access to reliable transportation.

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