Pay Grade/Pay Range: Based on Qualifications
Department/Organization: 200721 - Enterprise Technology
Normal Work Schedule: Monday-Friday 8:00 a.m. - 4:45 p.m.
Note to Applicants: This position may be eligible for remote work.
Job Summary: The IT Technical Specialist IV performs advanced IT activities for specialized, complex and/or functional areas requiring the expert knowledge and professional application of IT principles, practices and techniques in accordance with industry standards and university policy. Requires a great amount of evaluation, originality or ingenuity. May be responsible for training, assisting or supervising lower level IT personnel and other staff. May lead projects and cross-functional activities.
Additional Department Summary: Under minimal supervision, designs, develops and supports complex solutions using automation software to support the function of the university; installs, customizes, and supports vendor-supplied automation software; analyzes and resolves problems arising with the use of software systems. The ideal candidate will have a good mix of business processes and IT skills, business thinking and client focused. Will be required to be available for occasional after-hours support of application responsibility.
Required Department Minimum Qualifications: Bachelor's degree or higher and three (3) years of IT experience in development and maintenance of automation software applications, computer science, computer engineering, relational database management systems, computer programming, web development, system administration, and/or network administration; OR Associate’s degree and five (5) years of IT experience, to include three (3) years of IT experience in development and maintenance of automation software applications, computer science, computer engineering, relational database management systems, computer programming, web development, system administration, and/or network administration; OR High School Diploma or GED and seven (7) years of IT experience, to include three (3) years of IT experience in development and maintenance of automation software applications, computer science, computer engineering, relational database management systems, computer programming, web development, system administration, and/or network administration.
Skills and Knowledge: An understanding of workflow based logic and the ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram. Good written skills with the ability to clearly document and explain business processes and automated solution designs. Good communication skills with the ability to present technical details to a non-technical audience. The ability to analyze and understand business processes.
The ability to problem solve issues that arise in day to day running of automated processes and providing timely responses and solutions as required. Effective time management skills and ability to work on multiple projects simultaneously.
Preferred Qualifications: Experience with university applications, including web-based applications. Experience with UiPath, OnBase, K2/Nintex, DocuSign, or any other automation software. Knowledge of HTML/XML/JSON and experience with Argos and/or Microsoft Power BI. Either programming or DBA related experience with MS SQL Server, Oracle, and MySQL. Basic working knowledge of and some experience with Linux and Windows operating systems.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster