About Oakton Community College :

For over 50 years, Oakton Community College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.

We offer:

Continuing education
Great benefits
Paid winter break
FRIDAYS OFF during the summer

Job Description:

Basic Function and Responsibility:

Assist students and parents in understanding the federal, state, and institutional financial aid programs, regulations and processes. Assist in the application process by explaining and evaluating forms, documents and determining the completeness of a financial aid file. Coordinate dissemination of the financial aid information. Assist students who have filed for financial aid by providing financial options to pay for tuition and educational costs and serve as ombudsman for all financial aid recipients.

Characteristic Duties and Responsibilities:

• Track student documents and calculate need analysis to determine eligibility of Title IV programs utilizing computer support software.
  
• Apply state, federal and campus regulations to a student's application for financial aid. Inform students and parents on regulation changes and the effect on the financial aid process.
  
• Determine award eligibility of all institutional, state and federal aid programs. Package and certify federal student loans. Perform verification on all required students as well as those with conflicting information. Collect the appropriate residency information for students eligible for state programs.
  
• Prepare correspondence to update students on the status of the financial aid process. Document the outcomes of all information submitted by the student in the file. Resolve problems during the application process.
  
• Advise students with special circumstances. Collect and interpret required documentation and effectively communicate decisions. Counsel students and parents with complex, extenuating, or unusual circumstances.
  
• Ensure that entrance/exit interviews for student loan recipients are conducted. Monitor eligible student's enrollment status during the academic year and notify lenders of enrollment changes. Re-determine eligibility prior to disbursing loans. Maintain accurate student loan check handling and record keeping.
  
• Provide information about tuition payment options including alternative loan programs. Certify and provide enrollment information to alternative loan lenders. Re-determine eligibility prior to disbursing alternative loans.
  
• Participate in Enrollment Center cross training activities. Develop a sufficient level of knowledge in at least one other student affairs functional area in order to provide more integrated and comprehensive information to students, staff, and community. Provide excellent customer service.
  
• As directed, provide financial assistance services in the Enrollment Center.
  
• Present Oakton Community College financial assistance information at high schools in the Oakton Community College District, at Oakton Community College Night scheduled at community groups or at special departmental programs.
  
• Assist in audits, program review, reconciliation processes and preparation of eligibility rosters. Responsible for completion requested forms from various agencies.
  
• Determine compliance with and advise students on the academic progress requirements for the financial aid programs. Direct students to academic counselors for advisement on the students educational plan.
  
• Coordinate scholarship activities as directed, which may include advertising, application processing, data entry, notification, verifying student information, and determining disbursement amounts. Maintain scholarship database and accurate fiscal records including check handling and reconciliation. Complete tasks related to Scholarship Banquet.
  Provide support to the Scholarship and Financial Assistance Coordinator.
  
• As directed, administer federal and state VA programs including counseling students, submission of applications, verification of enrollment, submission of electronic and/or paper rosters and reconciliation.
  
• Coordinate the disbursement of federal funds with the business office and verify payment made to the Oakton Community College Bookstore via the usage of book vouchers. Coordinate the activation of the third party billing process for eligible participants and other outside agencies.
  
• Perform other job related duties as assigned.

Requirements:

Qualifications and Working Conditions:

• Associates degree required or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is required.
  
• Two years experience in a financial aid office is required.
  
• A high level of interpersonal and communication skills are required. Incumbent must be able to give and receive advice and opinions and interact with individuals in situations requiring sensitivity and tact.
  
• Ability to proofread documents for errors and to utilize a keyboard to enter, retrieve and manipulate data is required.
  
• General office environment. Little or no exposure to adverse working conditions.

Additional Information:

Supervision Received:

General Supervision is received from the Manager of Student Financial Assistance

Supervision Exercised:

Functional supervision may be exercised over two student employees.

HOURS: Monday - Friday 8:15 am - 5:00 pm

SALARY: $47,712-

Based on the needs of the college and with Administrator approval, some positions at the college may have remote or hybrid schedule options available. Please note, that during the 65 working day probationary period, employees are required to report to campus.

Application Instructions:

For further details, visit our website at www.oakton.edu and select the Employment link to view Employment Opportunities.

Please be sure to have a current resume, cover letter, and list of, at least, three (3) professional references with contact information prepared to submit with your application. One (1) of the references must be your most recent, direct supervisor.

Oakton Community College is an equal opportunity, affirmative action institution, committed to employing competent, qualified individuals. Oakton Community College does not discriminate on the basis of race, color, creed, religion, national origin, disability, age, marital status, military status, socioeconomic status, sex or gender, gender identity, or sexual orientation in admission to and participation in its educational programs, college activities and services, or in its employment practices.

Oakton Community College requires all employees to adhere to a Vaccination /Testing Mandate and Mask Requirement.

Posted positions may be removed from the Oakton website without notice when it is determined that no additional applicants are required

URL: www.oakton.edu