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Lakewood Manager

Employer
Western Washington University
Location
Bellingham, WA

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job no: 499366
Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services

Position TitleLakewood ManagerAbout the UniversityWestern Washington University is located in the Northwest Corner of the US in beautiful Bellingham, Washington (90 miles north of Seattle and 60 miles south of Vancouver, British Columbia). The region offers multiple recreational and arts opportunities that attract people from all over the country. This coastal community located on the traditional lands of the Coast Salish people, has a population of 90,000 (including 16,000 WWU students), and is nestled between Bellingham Bay, the San Juan Islands and the peaks of the North Cascades. For more information about Western’s commitment to and work on equity, inclusion, and diversity, please see Western President’s page on Advancing Inclusion and Diversity. About the Department

The Viking Union connects a dynamic and diverse campus community, providing welcoming, supportive spaces and activities that advance engagement in leadership, service, adventure, and celebration. We continually strive to enhance the Western Experience through supporting student leadership, campus involvement, creative expression, and by providing services, recreation, and events in our venues. Learn more about the Viking Union's Core Beliefs. We are the home of the Associated Students, Ethnic Student Center, Western Involvement Network, VU Leadership and Community Engagement, Viking Outdoor Recreation, KUGS 89.3 FM, the new Multicultural Center and so much more.

Enrollment and Student Services and the Viking Union support Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from people of color, people with disabilities, marginalized genders, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

Lakewood is located on beautiful Lake Whatcom, this 4,000-square-foot log facility contains a boat house, meeting lounge, and locker rooms. Over 60 watercrafts, include a range of sailboats; one-person Lasers, two-person Alphas, keelboats, as well as, canoes and kayaks, wind surfers, and standup paddle boards that provide access to water-based recreational opportunities for the Western Community. In addition, there are picnic tables and BBQ's, hiking trails, and a Challenge Course on the Lakewood Property. Lakewood is also home to the WWU Men's Crew Team and the WWU Sailing Team.  

Lakewood also hosts beginning, intermediate, advanced, and instructor sailing, windsurfing, and kayaking classes. Additional opportunities for instruction may be provided based on candidate’s qualifications through the Physical Education Department.

About the Position

As the Manager of Lakewood you provide leadership to Western Washington University's Lakewood Waterfront facility. This includes the safe operation of a rental fleet of non-motorized boats as well as the coordination of facility use, equipment maintenance, operations, and user support. You also provide supervision and training to student employees and collaborate with Viking Union Operations, Student Engagement, and Campus Recreation to help maximize student engagement with the facility and property. This is a full time 10.5-month cyclic position.

Position Duties and Responsibilities:

Lakewood Watercraft Rental Management

  • Develop and maintain a vibrant and safe rental program of non-motorized watercraft and equipment including but not limited to sailboats, kayaks, canoes, windsurfers, stand up paddle boards etc.
  • Assess on-water conditions, weather forecasts, and other risk factors to direct the safe use of watercraft
  • Hire, Train, and Supervise student boat house attendants in the checkout of watercraft, instruction of watercraft use, the assessment of weather conditions and other risk factors that affect the safe use of watercraft, and rescue skills using motorized rescue boats
  • Certify student employees in watersports instruction
  • Coordinate regularly with Viking Outdoor Recreation in the development of programs that enhance access and equity for WWU student watercraft use
  • Coordinate with Office of Continuing Education in the delivery of Academic Classes and summer programs at the Lakewood Boating Center
  • Supervise point of sale transactions, cash handling, and equipment usage information
  • Coordinates and performs repairs on all watercraft, soft goods, and other equipment
  • Support shore side preparation, launching, securing, and organizing of boats, dry stored equipment, and goods for recreational, instructional, programmatic and academic use
  • Advise and direct Sports Club safety protocols, use of safety boats and boat maintenance
  • Maintain and complete training as necessary for: National certification for - US Sailing Instructor Trainer for Small Boat Sailing, Windsurfing and Power Boating, CPR and AED 1st Aid, Washington State Driver’s License, and Washington State Boaters License

Lakewood Facility Management and Operations

  • Manage the opening and closing of the facility to support daily operations, programming, and weather considerations
  • Coordinate with Viking Union Event Services and Reservations about upcoming activities in the lounge and on the property
  • Has oversite of the safety for all activities on the property and on the water in coordination with activity planners such as Sport Clubs, OCE, and university programs
  • Develop and implement a security plan for the facility, property, and equipment at Lakewood
  • Hire, train and supervise student staff needed to support the operations and maintenance at the site
  • Performs routine facility and equipment maintenance such as gutter cleaning, fireplace cleaning, and maintenance of buildings and coordinates preventative maintenance of facilities, docks, and equipment
  • Performs and supervises simple grounds maintenance tasks such as cutting grass, weeding, planting, clearing, etc.
  • Supervises and performs tasks for preparing facilities for reserved use and welcoming customers
  • Performs and supervises daily cleaning of facilities including restrooms using health and safety guidelines
  • Maintain grounds around the Challenge Course and Tree stations, evaluating and removal of potential hazards and coordinating the periodic inspection of the course
  • Performs routine inspections of the of the Challenge course to support the annual certification by Association for Challenge Course Technology

Administration and Supervision

  • Collect and analyze usage data for all services and property use for reporting and measuring access and inclusion non-traditional users
  • Develops and implements emergency and safety procedures for the facility and its occupants
  • Periodically review and make changes to procedures, policies, and practices to enhance access and inclusion for underrepresented use of services and facilities
  • Provides supervision of student employees directing and prioritizing daily work functions:
  • Schedules staff to cover operational needs
  • Provides evaluation of job performance
  • Develop training and educational opportunities to ensure quality service delivery and professional development of student employees
  • Creates experiential learning opportunities for paraprofessional student employees to engage and take leadership roles within the operations of the Lakewood Watersports Facility
  • Leads student hiring committees and provides mentorship to students in conducting fair and equitable hiring processes.
  • Attend Staff Meetings
  • Obtain appropriate certifications and complete trainings to complement position responsibilities including the training of student staff in instruction of using different watercrafts, trends in safety, general risk management
  • Participates in committees within the organization
  • Serve as the community liaison for facility

Fiscal Management

  • Budget Authority for revenue and expenses in the Lakewood budget including approving purchases, transfer of funds, and monitoring transactions to ensure expense and revenue are within allocation
  • Makes purchases on behalf of the department and reconciles receipts and receiving processes
  • Participates in budget planning including creating and maintaining an amortization schedule of equipment and long-range facility development
  • Recommends fee increases and adjustments to rate structure to Associate Director
  • Creates and issues invoices to VU Business Services for distribution to on campus users and to off-campus event planners as needed
  • Reconcile transactions from point of sale and manage cash deposits

Software and Technology

  • Utilize Microsoft Office products for communication and business needs including Microsoft Teams, Outlook, Word, Excel, etc.
  • Utilize software-based point of sale and other solutions for managing operations of the facility

Staff Statement of Diversity/Cultural Engagement and Responsiveness:

  1. The Lakewood Manager engages in professional development opportunities that support the continued growth of cultural responsiveness and effectiveness in the areas of inclusion, diversity, multicultural and cross-cultural communication, and other related topics.
  2. The Lakewood Manager works in support of:
    • An inclusive and culturally responsive environment for staff, students, and visitors.
    • Development of cultural engagement and responsiveness skills.
  3. The delivery of programs that support diversity and inclusion objectives of the campus community.

    ***cultural engagement, cultural responsiveness, and the need for culturally bound knowledge is integrated into the fabric of all we do so a percentage doesn't apply here - this is ongoing work with which this position will continually engage within the department.
Required Qualifications
  • High school diploma or GED
  • Professional experience managing or supervising the use of recreational watercraft such as paddle sports or small boat sailing, including the training/instruction in the safe use of watercraft
  • National certification for instruction of Small Boat Sailing, Windsurfing, Power Boating, or Paddle sports or equivalent certification
  • Experience with instruction of small boat sailing, paddle sports or windsurfing
  • Familiarity with applicable laws and guidelines for paddle sports and small watercraft
  • Demonstrated experience working effectively in diverse and inclusive environments, with a commitment to foster and promote an environment of accessibility, diversity, equity, and inclusion (ADEI) through the Lakewood Manager position duties
  • Demonstrated experience communicating effectively and professionally, including written and interpersonal
  • Experience working independently
  • Experience using tools and equipment to perform basic maintenance of watercraft, equipment, and the facility
  • Flexibility to work outside of traditional business hours as necessary for meetings and events
  • Ability to lift, push, and pull 50 lbs.
  • Ability to obtain and maintain a valid Washington State Boaters License

All employees must comply with our Immunization policies, including COVID vaccination by time of hire and Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to [email protected] if you need information regarding medical or religious exemption and applicable accommodations.

Preferred Qualifications
  • Bachelor’s Degree or higher, preferably in the field of Education, Business Management, or Recreation
  • Expert level experience in small boat sailing, racing, power boating, windsurfing, kayaking, and canoeing
  • Certification for training instructors to effectively teach techniques and safe use of Small Boat Sailing, Windsurfing, or Paddle sports
  • Experience maintaining an organized inventory or records
  • Experience using cloud-based software to collaborate and communicate (such as office 365 or google cloud).
  • Demonstrated experience creating training for adult learners or college students
  • Demonstrated skills for repairing and maintaining watercraft (Fiberglass, metal, fabric, and woodwork)
  • Experience with basic building maintenance skills in grounds keeping, electrical, plumbing, and carpentry
  • Ability to use social media for communications
  • Experience with High Ropes Courses including Rescue and Maintenance
Salary$3,999 - $4,665 per month commensurate with experience and comes with excellent benefits! For more information on our robust benefits and employee perks please check out our 2022 Benefits Overview Document.Application Instructions

Four items are required for your application to be considered, they should explain your experience related to the position responsibilities and directly address each required qualification and any preferred.

  • Application
  • Cover letter
  • Resume
  • Names and contact information of three professional references
  • Closing Date NotesApplication review begins March 6th; the position will remain open until filled.

    Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); [email protected]

    WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).

    Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at [email protected]. The report can be found at: Annual Security and Fire Safety Report.

    All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.

    Advertised: 11 Feb 2022 Pacific Standard Time
    Applications close:

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