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Graduate Student Employment Coordinator - 114520

Employer
University of California - San Diego
Location
La Jolla, CA

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Employment Type
Full Time
Institution Type
Four-Year Institution
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UCSD Layoff from Career Appointment: Apply by 02/16/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 02/25/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

  • This position is open until filled. First Review Date 2/25/22.
DESCRIPTION

The Graduate Division is the central resource for all matters related to graduate education at UC San Diego. Our team is there at every step in a graduate student’s career, helping students navigate their path from admission to graduation and beyond. Working behind-the-scenes and in collaboration with faculty, staff and students, the Graduate Division guides today’s scholars on their upward trajectory to becoming tomorrow’s leaders.

Graduate Division Strategic Objectives:

1) Graduate Excellence: Grow the graduate programs and develop new curricula, while recruiting outstanding, diverse students, enhancing our stature, and serving the needs of students and society.

2) Graduate Student Experience: Deliver an outstanding graduate student experience by providing enhanced student support services, mentorship, career development, internships, and social events by promoting interdisciplinary scholarship and community building.

3) Financial Sustainability and Stewardship: Foster fellowships, training grants, philanthropy, and develop revenue generating educational programs that enhance our stature and promote our campus mission. Continue to develop agile and streamlined administrative processes that provide outstanding support to academic departments and programs.

4) Monitor Progress: Collect data to assess progress towards the above goals, and provide rapid feedback to individual departments and programs regarding admissions, mentoring and more.

5) Communicate our Impact: Engage in a variety of outreach events to enhance opportunities and visibility for our graduate students and programs.

The Graduate Student Employment Coordinator serves as a central campus expert and resource in the administration of graduate student financial support, specializing in academic graduate student employment policy and procedure. Provides customer support, training and assistance resolving complex issues to graduate students and academic departments and program personnel. Administers graduate tuition and fee remission, deferment, and loan programs associated with academic employment. Gathers data to prepare reports on and analysis of graduate student financial support and eligibility.

This position has recently been accreted by CX union, and will be a part of that union moving forward.

  • Please submit a cover letter for a complete application.
QUALIFICATIONS
  • Strong understanding of the graduate financial support landscape, including effort/employment-based, merit/fellowship-based, and need-based support as well as tuition and fees.

  • Experience in interpreting and applying administrative policy, which is frequently complex and interdependent. Ability to exercise independent judgment and decision-making when required.

  • Demonstrated research, analytical and problem-solving skills to collect and interpret data, and recommend new approaches or innovative solutions to complex problems.

  • Strong understanding of university, state and federal regulations governing academic student personnel and employment, including but not limited to: FLSA, collective bargaining agreements, and international visa requirements.

  • Working knowledge of common organization-specific and other computer application programs.

  • Proficiency in enterprise systems, including but not limited to: student information (ISIS, Blade, EASy) and aid management (ProSAM + IAM/web applications); financial ledgers and accounting (OFC); and human resources and payroll (UCPath, IA system).

  • Proficiency in business productivity and collaboration software (i.e. spreadsheets, word processing, calendar, email, direct/group messaging, presentation, PDF, etc. in Microsoft Office or GSuite and Adobe). Strong web literacy skills (i.e. navigation, mechanics, search, credibility, security, and composition).

  • Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.

  • Ability to clearly and concisely articulate complex topics to diverse individuals and groups, actively listen, and exercise diplomacy and advocacy when required.

  • Strong customer service and interpersonal skills, including empathy, adaptability, responsiveness, patience, and responsibility.

  • Proficiency in business analytics and intelligence tools to define required data, selecting from available query options to run reports.

Preferred Qualifications:

  • Working knowledge of educational policies, procedures, and processes in higher education settings, including teaching, research, and professional programs.

  • Proficiency in business analytics and intelligence tools to query and join data to build reports. Familiarity with SQL is a bonus.

SPECIAL CONDITIONS
  • Job offer is contingent upon satisfactory clearance based on Background Check results.

  • Duties may require direct contact and/or supervision of children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.

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