Primary responsibilities include assisting students through the admission and enrollment process, coordinating academic support, using technology to monitor program and performance progress as appropriate, referring students to appropriate support services, reviewing and accepting documents, receiving and addressing early alert notifications, providing registration assistance and organizational information to students. These duties are conducted in one-on-one, group, or virtual sessions. The Navigator will be assigned a caseload of students and work independently with limited supervision.
Minimum and Additional Requirements
This position requires a bachelor's degree and experience in student services programs.
Preferred candidates will have a bachelor's degree and two (2) years' experience in student services programs. Preferred candidates will also have experience with First-Year experience, familiarity with Ellucian software, student admission and registration, and advising in a higher education setting. Candidates must practice excellent customer service, be highly professional, and possess strong communication and computer skills. The ability to multi-task and work in a fast-paced environment is critical.
To be considered for this position applicants MUST complete the online SC State Jobs Employment Application. Resumes are NOT reviewed for qualifications. Incomplete applications will not be considered. For assistance, contact Human Resources at 843.574.6201.
Official transcripts are required upon offer of employment.
Employment applicants may be subject to a background check. Failure to consent to a background check will result in the removal of your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).
Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.