ERP Application System Administrator, Computer Services
- Employer
- Stark State College
- Location
- North Canton, OH
View more
- Administrative Jobs
- Technology, Analysts & Programming, Network & Systems Administration
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The ERP Application System Administrator position provides user support, system maintenance and administration of the various business solutions across the application portfolio. This position is responsible for supporting a variety of third party and in house interfaces/integrations, reporting applications, and databases which include the Ellucian Banner (ERP), Ellucian Operational Data Store (ODS), Evisions applications (Argos, FormFusion and Intellecheck), Banner Document Management System (BDMS) and a wide variety of other third-party applications and databases.
This position will provide day-to-day application support as needed including before, after hours and weekends. Apply updates and fixes to various applications which may include, but not limited to web server (Tomcat and Weblogic), database servers (MySQL and Oracle), web applications, hosted applications, identity solutions, and messaging applications (Rabbit and AMQP).
Monitor, download, recommend, and apply ERP application upgrades, updates and fixes for various applications, first to the test environment and then to production after testing is completed.
Perform and assist with implementation of applications. Maintains and provides follow-up support and troubleshooting services for existing computer programs and systems with vendor and/or other IT team(s). Monitors and applies patches/upgrades to applications to maintain support and security.
Perform application integration services including programming and system level scripting (OS, API, web services, ETL development and implementation).
Coordinate security for various applications at the application level. Troubleshoot and resolve issues with enterprise applications.
Submit and escalate support tickets with various support organizations for an application.
Coordinate application monitoring for application, web and database servers.
Provide backup and emergency support to ERP personnel and act as a backup DBA for evening, weekend, and holiday support coverage.
Update Helpdesk tickets, and review periodically to determine trends demanding improvement.
Work with application administrators and DBAs to support the College's portal and web systems and eLearning systems.
Develop and maintain documentation relevant to all updates, upgrades, and installations performed.
Participate in the specification and selection of software system components
REQUIRED:
Associate's Degree in IT/Computer Science required.
QL and PL/SQL proficiency is required.
Minimum of 2 years of relevant work experience required (please see details below):
PREFERRED:
Web server configuration (Tomcat, Weblogic, NGINX and Apache) and web development using PHP, Java, and Grails. Experience with identity solutions such as CAS and SAML with LDAP integration is preferred. Ellucian Banner experience is preferred.Knowledge, Skills, Abilities Required
Experience as an ERP/System Analyst or Administrator in a team environment working directly with functional counterparts on requirements gathering and program specification and design.
Ability to collaborate with the departments and colleges to gather data, define, measure and identify interfaces that will need to be integrated with the ERP system in support of the College's mission, vision, priorities and business strategies.
Demonstrate the ability to analyze applicability and fit-gap of 3rd party products, upgrades and maintenance releases against business requirements.
Experience with Single Sign On (SSO) including CAS, SAML, LDAP and federation.
Knowledge of Oracle RDBMS.
Knowledge of SQL query language & PL/SQL.
Knowledge of database security and user access privileges.
Experience with operating systems such as Windows and Linux and respective Shell and Powershell scripting.
Knowledge in setting up data masking and encryption.
Familiarity with database connectivity interfaces, such as ODBC, JDBC, etc.
Robust problem solving, debugging, troubleshooting, and research skills to formulate solutions as needed.
Organization
Stark State College is a student-centered, comprehensive community college with transferable higher education and career development programs. The College offers more than 230 associate degrees and certificates in business, education, engineering technologies, health and human services, information technologies, liberal arts, mathematics and sciences.
Nearly 15,000 credit-seeking students find Stark State an affordable education for in-demand careers or university transfer. The College is accredited by The Higher Learning Commission, with many programs also maintaining individual accreditations from national associations.
Stark State employees come to work every day to make a difference in the lives of students through meaningful work as part of an exceptionally talented and committed team. SSC is a people-focused culture offering impactful work and a growth environment.
Great benefits include generous medical, dental, vision, retirement, life insurance, paid time off, educational assistance, wellness and others.
Mission: Stark State College positively impacts the life of each student and our communities by providing access to high-quality, relevant, and affordable education.
Vision: Stark State College aspires to be Ohio’s leading community college in fostering student success and community prosperity through innovation, responsiveness, and partnerships.
Learn more.
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