Job Title: Collections Coordinator
Location: Clayton State University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 238717
About Us

Located 15 miles southeast of downtown Atlanta, Clayton State University offers employees a diverse environment which fosters both professional and personal development. The university is committed to cultivating an environment of engaged, experienced-based learning, enriched by active community service. Clayton State offers multiple Bachelor and Master Degree programs which currently enrolls over 6,900 students in challenging campus and on-line courses.

The campus is situated just 20 minutes from downtown Atlanta on 214 beautiful acres, making access to the metropolitan area a breeze. We’ve been named a Top Workplace in Atlanta by the Atlanta-Journal Constitution for six consecutive years. And we also were named one of 79 higher education institutions across the nation in The Chronicle of Higher Education’s list of 2017 Great Colleges to Work For.

Job Summary This is a professional accounting position that requires strong computer skills, interpersonal skills, collections and accounting skills. Individual will be responsible for collection of past due University accounts, analysis and reconciliation of all accounts receivables and revenue accounts. This individual will be responsible for providing a high level of customer service to students, faculty, and staff regarding all aspects of their accounts, including problem research and resolution.The primary focus of this position is to perform due diligence and collections on student accounts, prepare journal entries to reserve uncollectible accounts, refer past-due balances to collection agency, and write-off uncollectible accounts. This position requires prompt notification to the Director of any unresolved discrepancies and/or potential liability to the University. Job requires extended work hours during peak work periods as determined by the Director.

Responsibilities

Coordinates the collection of past-due accounts. (35%)

• Prepares and follows up on student account billings, contract billings, and other institutional account receivables.
• Prepares and sends past-due notices.
• Maintain, verify and oversee accounts receivable documentation to ensure validity, accuracy and due diligence.
• Communicate with debtors and forward the delinquent accounts for final collection efforts.
• Sends accounts to third-party collections agency.
• Record monthly accounting entries to reserve and write-off bad debt

Records payments. (10%)

• Collects and enters payments from students, collection agency, and third parties.

Maintains and updates a variety of financial records. (35%)

• Prepares monthly and annual aging reports.
• Compares daily trial balances and perform the daily reconciliation of Banner feed AR accounts to the PeopleSoft financial system.
• Prepares comprehensive aging of accounts receivable
• Journalizes monthly recoveries and reserves.
• Enters all journal entries for Bursar’s Office

Performs a variety of related duties. (20%)

• Prepares daily deposits.
• Maintains student study abroad records.
• Serve as back-up for the frontline staff when needed
• Coordinate and manage third party contracts and billings.
• Assist in the preparation of the annual financial report and other related reports as required to other state agencies and federal departments as appropriate.
• Complete return to Title IV calculation
• Performs other duties as assigned

Required Qualifications

• A minimum of a Bachelor’s Degree/four years of post-secondary education with concentration in accounting/business OR equivalent work experience is required. Experience in a University/College setting is a plus. Preference will be given to applicants with directly related experience in use of or administration of BANNER Ellucian software

Preferred Qualifications

• Knowledge of accounting and generally accepted accounting principles.
• Experience in accounts receivable, banking and/or collections.
• Ability to work independently in an assigned area of responsibility with little direct supervision and cooperation with administrators and related functions.
• Ability to meet and serve students, staff and faculty tactfully and effectively, and maintain effective working relations with other employees.

Knowledge, Skills, & Abilities

• Proficient in the use of Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal, oral, and written communication skills.
• Ability to work independently and as a part of a team depending on the requirements of the task.
• Effective organizational and time management skills.
• Ability to analyze and solve problems.
• Ability to maintain confidentiality of records and information.
• Ability to use independent judgment and to manage and impart confidential information.
• Ability to work as a team member and foster a cooperative work environment.
• Ability to work in a fast-paced environment.
• Knowledge of accounts receivable
• Knowledge of office administration and procedures
• Knowledge of general bookkeeping procedures
• Proficient in relevant computer applications
• Attention to detail and accuracy
• Knowledge of FERPA regulations

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Clayton State University Office of Human Resources at (678) 466-4230. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at: (678) 466-5445.

Other Information

• Physical Demands:
  • May spend long hours sitting and using office equipment and computers.
  • May work long hours during peak seasons.
  • May occasionally lift and move objects weighing up to 25 pounds.