Office Support Assistant IV, Orthodontic Clinic, School of Dentistry, 33300 Location:
UMKC Hospt Hill Campus Full/Part Time:
Full-Time Job ID:
Orthodontics & Dentofacial Orthopedics
Job Description The UMKC School of Dentistry is seeking an experienced, customer-service focused multitasker to join our team. The individual must be outgoing welcoming and committed to high quality customer service. Dependability and teamwork are critical. This is a large, busy orthodontic office, patients are seen monthly on an ongoing basis. This person must make a strong positive, friendly, and welcoming first impression to establish a professional bond with patients and their parents. Located at the front desk of the Orthodontic Clinic, the duties will include, but are not limited to:
Welcoming and providing information and assistance to patients, parents, and office visitors (faculty, staff, and students from other departments)Answering departmental phone, answering routine office inquiries using their knowledge of office policies and procedures, and routing calls to appropriate person(s) when neededAccurately scheduling patient appointmentsDeveloping and maintaining professional relationships with faculty, residents, patients and parentsResponsible for sharing new patient information packets patient forms (attention to detail is critical)Maintain a positive attitude to meet (exceed) patient and parents expectations
- High school diploma or equivalent
- At least 5 years of experience from which comparable knowledge and skills can be acquired is necessary
- Previous experience in a busy orthodontics, dental, or medical office
- Experience or familiarity with patient treatment plans
- Demonstrated ability to create and maintain a positive work environment
Full Time/Part Time
Full Time, benefit-eligible, staff position.
$13.23 to $17.50 per hour, commensurate with expereince
Application review will begin immediately. Apply today!
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Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
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UMKC Statement on Diversity Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us. For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home. Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion. Roos Advocate for Community Change The Division of Diversity and Inclusion Annual Report Multicultural Student Affairs
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