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Deputy Chief Information Officer

East Carolina University

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Executive Administration Jobs
C-Level & Executive Directors
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title:

Deputy Chief Information Officer

Position Number :


Vacancy Open to :

All Candidates

Department :

AFH IT Client Engamnt and Supp

Department Homepage :

Advertising Department :


Division :

Administration & Finance

Classification Title :

Director - Exec Admin

Working Title :

Deputy Chief Information Officer

Number of Vacancies :


Full Time Equivalent (FTE) :


Full Time or Part Time :

Full Time

Recruitment Range:

Commensurate with Qualifications

Position Location (City) :


Position Type:


Job Category :

Non-Faculty Information Technology

Organizational Unit Overview:

Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.

Job Duties :

In support of the Associate Vice Chancellor and Chief Information Officer (CIO), the Deputy CIO provides leadership and guidance in critical areas of technology administration at the university, including resource management and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Provide assistance to the CIO in managing business operations to improve cost effectiveness, service quality, and IT operational effectiveness. Provides leadership, direction, and support at the institution (and externally) with broad-reaching impact. Acts on behalf of the CIO as assigned by the CIO or in the absence of the CIO as the principal IT officer on executive decisions and executive level committees.

Additional Duties and Responsibilities

  • Provides direct management and oversight of the Project Management Office and IT Service Management functions, including: classroom A/V technology, learning management systems, end user support, student labs, inventory management, and help desk.
  • Provides strategic leadership and guidance at the executive level in critical areas of technology administration having institutional (and external) impact.
  • Serves on behalf of the CIO as the principal IT Officer, in the CIO’s absence or as requested.
  • Assists the Chief Information Office in leading diversity, equity, and inclusion initiatives within ITCS.
  • Oversees cross-institutional initiatives and executive level projects, fostering strategic partnerships across the university in support for campus wide initiatives.
  • Assists the Chief Information Officer in leading overall information technology strategic planning to achieve business goals by prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects.
  • Assists the Chief Information Officer in governance oversight, project and portfolio management, and service delivery management.
  • Provides leadership for planning, developing, and implementing information technology initiatives.
  • Directs programs to monitor, evaluate and improve customer service delivery.
  • Performs miscellaneous job-related duties as assigned.

Minimum Education/Experience :

A master’s or doctoral degree from an appropriately accredited institution with a minimum of 8 years experience and proven track record of success in leading high profile, complex, diverse, information technology projects and initiatives, including projects directly assigned by senior executive leadership (Chancellor, Vice Chancellor). A work history that demonstrates progressively responsible leadership roles within the information technology field is required. Expertise regarding both project management and IT service management, together with a proven ability to assess their appropriateness and harness them for use in university projects is necessary. Extensive knowledge/experience in contract review and conducting vendor negotiations. Must have excellent organizational and leadership skills across diverse disciplines.

License or Certification Required by Statute or Regulation :


Preferred Experience, Skills, Training/Education :

  • Experience in leading multiple large IT units that support the entire organization.
  • Previous university experience providing support for academic technologies including any of the following areas: classroom A/V technology, learning management systems, end user support, student labs, inventory management, and help desk.
  • Previous Experience leading a Project Management Office or similar function.
  • Experience building partnerships and collaborations across large enterprises.
  • Industry certifications in project management and/or IT service management (PMP, ITIL, etc.).
  • Previous experience leading committees that span the organization.

Special Instructions to Applicant :

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant:

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Open Date :


Open Until Filled:


Initial Screening Begins :


Quick Link for Direct Access to Posting :


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment :

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information :

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

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