Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary
The Executive Director will lead a team responsible for the promotion, growth, and delivery of Fuqua’s non-degree program portfolio, including both open enrollment and tailored programs. The Executive Director will work closely with business leaders across industries and sectors to understand the evolving market demand or executive education; he/she will work with Fuqua faculty, leadership, and staff to develop and deliver programs to address the demand. The position reports to the Senior Associate Dean, Executive Programs.

Work Performed

• Work with Fuqua leadership to develop strategic and operating plans for executive education that align with Fuqua's strategic goals.
• Maintain and cultivate relationships with Duke Corporate Education to evaluate possibilities for joint approaches to custom inquiries.
• Manage a staff of business development, program management and client relations professionals.
• Develop clear targets and performance goals for team members.
• Mentor all staff to develop a business development paradigm when working with various stakeholders.
• Ensure that team members have deep knowledge of the program portfolio as well as other Fuqua offerings, including the Daytime MBA, EMBA programs and one-year master's programs.
• Manage the quarterly forecasting and annual budgeting process, including preparation of program and operating budgets and summary presentations for leadership meetings.
• Conduct annual staff performance reviews.
• Work with business development staff to manage existing corporate relationships and expand engagement with Duke Executive Education.
• Develop a portfolio of organizations with whom Duke Executive Education would like to develop long term relationships.
• Develop familiarity with competitor program portfolios, including understanding scope of offerings, pricing, and faculty expertise.
• Ensure the team captures and shares market intelligence, to inform the continue devolution of the program portfolio and marketing and business development strategy.
• Develop and implement proactive approaches to generating tailored program opportunities; work with business development staff to manage process from contract negotiation through program delivery.
• Identify and establish partnerships with professional associations that provide executive education opportunities for their members.
• Implement and promote certificate program for participants who complete a specified number of programs; consider additional tracks as program portfolio expands.
• Drive CRM/Salesforce process refinement and usage, ensuring consistent policies and procedures to maintain data integrity; utilize data and re porting tools to refine business development and marketing tactics.
• Cultivate relationships with Fuqua and Duke faculty to understand teaching and research interests as they relate to executive education market demand.
• Work with Fuqua Marketing to develop and execute annual marketing plans to generate interest in and awareness of our programs and deliver a quantifiable pipeline of leads.
• Identify opportunities to showcase faculty thought leadership and generate interest in Duke Executive Education, e.g., faculty speaker series, conferences, information sessions, etc.
• Utilize Salesforce data to inform marketing tactics and campaigns.
• With program management staff, develop an annual open enrollment program calendar.
• Oversee contracting process with JB Duke Hotel.
• Attend program introductions and sessions as appropriate to gain familiarity with participants and content.
• Participate in program after action reviews with faculty; work with faculty to make necessary refinements.
• Determine future year program calendar and pricing.
• Evaluate opportunities for new program development; work with faculty to de sign and deliver new programs.

Minimum Qualifications
Education
Bachelor's degree required.

Experience
At least ten years of business development, sales and/or client management experience in a higher education environment OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.