Two Academic Advisors - College Level - Engineering

Job Details

Job no: 511732
Work type: Staff Full Time
Location: UMass Amherst
Department: Dean - Engineering
Union: PSU
Categories: Academic Advising & Learning Resources, College of Engineering

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The College of Engineering (COE) Academic Advisor will provide academic advising and counseling for undergraduate students. This position will assist with the planning and implementation of COE programs and services to enhance the success of COE undergraduate students.

Essential Functions

  • Provide comprehensive, individualized advising to COE undergraduate students.
  • Advise students regarding College and university academic regulations, requirements, and guidelines.
  • Assist students in course selection, development of an academic plan and movement into an appropriate major.
  • Provide advice and guidance to students having difficult academic problems including appropriate campus referrals to resources for academic and personal assistance.
  • Advise students from a wide array of personal and academic backgrounds with sensitivity to the needs of non-traditional and underrepresented student populations.
  • Orient new students in summer and winter New Student Orientation sessions with particular emphasis on course selection for a successful start at the University.
  • Work with students in academic jeopardy to identify and address factors affecting their academic performance.
  • Assist in development and implementation of programs for enhancing student retention, success, and satisfaction.
  • Maintain SPIRE records of confidential advising sessions regarding academic progress to ensure advising continuity and to facilitate graduation clearance. Learn and use other advising platforms such as the Student Success Collaborative and other platforms as required.
  • Attend all COE Chief Undergraduate Advisors and weekly COE advisor meetings. Attend other campus meetings as required.
  • Participate in recruitment activities, such as Autumn Event, Majors Fair, and Spring Open Houses.
  • Assist in preparing and presenting workshops for prospective and current students on topics such as student success, career preparation, academic planning, and involvement in university life. Develop workshops/courses for students in academic jeopardy.
  • Develop and maintain “generalist” knowledge of majors both within and outside of COE in order to facilitate advising students as they transition to majors both within and outside of the college.
  • Develop a relationship with various offices on campus including but not limited to: advising counterparts in other colleges, Undergraduate Registrar, New Student Orientation, Disability Services, Center for Counseling and Psychological Health, Learning Resource Center, Campus Career Services, International Programs Office, Domestic Exchange, Five College Interchange, Residential Academic Programs, Student Athlete Academic Services, etc.

Other Functions

  • Perform related duties as assigned or required to meet department, college, or university goals and objectives.
  • Demonstrate capacity, skill and willingness to engage students and contribute to student success.
  • Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy.
  • Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
  • Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree in any field (Higher Education, Guidance and Counseling, Science, Engineering or a related field preferred) with at least 3 years of experience in academic advising and/or student affairs. Master’s degree in Higher Education, Guidance and Counseling, Science, Engineering or a related field may be substituted for 2 years of the required experience.
  • Ability to collaborate and interact with faculty, staff, students and parents in a friendly and professional manner.
  • Demonstrated ability to work independently to organize multiple tasks and set priorities for action, in a fast-paced office environment. Ability to stay abreast with a high volume and wide array of complex curricular information and academic policies and procedures.
  • Ability to collaborate with others, to identify and achieve shared goals. Ability to work with a large, culturally diverse faculty and undergraduate population.
  • Excellent interpersonal, oral and written communication skills.
  • Computer proficiency with word processing, spreadsheet and database programs.
  • Availability to work on occasional nights and weekends.
  • Experience working with students with a range of academic abilities (including honors level and academically at-risk).
  • Familiarity with SPIRE/SSC or a similar student information system software.
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    Knowledge of university academic policies and regulations.

    Physical Demands/Working Conditions

    Typical office environment.

    Additional Details

    • This position works individually on self-directed assignments, with minimum supervision as well as collaboratively in groups.
    • This position reports to Director of Advising and Student Success.

    Work Schedule

    • Monday - Friday, 8:30 am - 5:00 pm.
    • May be required to work some nights and weekends.

    Salary Information

    Level 26

    PSU Salary Ranges

    Special Instructions to Applicants

    Please apply online and provide cover letter, resume, and contact information for three professional references. Search may remain open until a suitable candidate pool has been identified.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Jan 18 2022 Eastern Standard Time
    Applications close:


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


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