Information Technology (IT) supports the vision, values, mission, and goals of the University through providing IT infrastructure, systems, administrative applications, academic resources and related services to faculty, students and staff. Embracing DUs Impact 2025, the division partners with administrative and academic units to align strategic goals and operational plans, providing unified service in the spirit of One DU.
Performs on-site camera operation for university events, workshops, classroom capture, course content for online learning, student recitals, and special events, and webinars that may require collaboration with internal department and external vendors.
Produces postproduction content: Logs and captures camera media at required format and resolution; provides DVD authoring, editing and dubbing of audio/video media; edits using professional resources such preferably with the Adobe Creative Suite.
Supports Digital Production Services and Digital Media Center for video and audio reformatting and helps determine the causes of technical problems and find solutions when appropriate.
Assists faculty, staff and students in the operations of A/V equipment.
Performs proper recording techniques to ensure quality recordings.
Captures audio at a professional level - pre and postproduction audio capture mastery experience preferred.
Provides information to stakeholders regarding policies and procedures for all media services.
Schedules telephone, walk-ins, and e-mail requests for A/V equipment checkout, Video Creation Studio requests, and live video productions.
Participates as a member of the departments team structure and performs other duties assigned
The Digital Media Services Department, located within the Anderson Academic Commons, provides customer focused support for video and audio production campus-wide, at the University of Denver, which includes general video and event resources and requests, video production services, video streaming for live events, live production for commencement, video teleconferencing, audio visual design consultation services, and senior level and board of trustee meetings on and off campus.
Reporting to the Lead Video Media Technician in the Digital Media Services Department, this position is responsible for completing and delivering video projects through a wide range of video delivery formats; responsible for live shoots of University events, student recitals, internal workshops, course content for online learning, and special events that may require collaboration with internal department and external vendors; reformatting and encoding a variety of video sources to make available for streaming and for archival purposes. The position requires the technician to remain current with industry best practices and to possess an understanding of established procedures and to apply skills and knowledge in multiple functions.
Knowledge, Skills, and Abilities
Strong interpersonal communication skills.
Must be able to communicate with diplomacy, tact, and judgment, both in person and on the telephone.
Basic math skills. Experience with Excel preferred.
Must be able to analyze, troubleshoot, organize work, set priorities and develop possible solutions for problems.
Ability to prioritize work requests and be able to concentrate and not be distracted while performing task.
Good organizational skills, punctuality, and dependability.
Must be able to interact with all members of the University community
Must be able to perform well under pressure and be able to change behavior in relation to other actions.
Experience using Adobe Creative Cloud - Premiere Pro, After Effects, Audition, Photoshop, Illustrator and using Apple operating systems. Must be able to build relationships throughout the DU community to foster inclusive excellence in the work environment. Prior customer service experience is needed. This position will be required to work irregular hours including both weekends and evenings and some holidays as needed.
High school diploma or GED.
Previous experience using Adobe Creative Suite, DVD Studio, and using Apple operating systems.
Prior customer service experience.
Bachelor's degree or equivalent combination of education and experience in producing digital media and technology preferred.
Previous experience with HD non-linear editing and Sony XDCAM and Cannon DSLR HD camera operations.
The work environment is a university with cyclical periods of increased workloads with the possibility of moderate to high stress levels.
The department is highly automated with attention paid to ergonomics and safety.
The unit is one of several working collaboratively and cooperatively in a team-based organization.
The position may require working irregular hours including both weekends and evenings.
The work environment consists of surroundings with moderate noise levels and frequent contact with electrical devices.
Ability to sit in front of a computer for an extended period.
Stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; teach with hands and arms; climb stairs; balance; stoop, kneel, crouch and crawl under desk/tables to troubleshoot cables and network connections; talk or hear; walk-up flights of stairs.
The employee must occasionally lift and/or move up to 50 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions which include:
Monday - Friday, 8:00 a.m. - 4:30 p.m. Evenings and weekends as required.
For best consideration, please submit your application materials by 4:00 p.m. (MST) January 27, 2022.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 6.
The hourly range for the position is $21.45 - $24.50.
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
2. Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.