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User Support Services Specialist

Employer
Moraine Valley Community College
Location
ALL SITES

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Job Details

Job Title:

User Support Services Specialist

Department:

Client Services

Work Location:

ALL SITES

Duties:

Under direction of the User Support Services Assistant Manager, the User Support Services Specialist is responsible for first level end-user support for computing related equipment in a networked environment. Responsibilities include the installation, troubleshooting, diagnosing, and repairing of computer equipment/applications with a large amount of Phone Support.
The User Support Services Specialist is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

Education/Experience:

High school diploma or GED; 1-3 years experience working in an end-user
computing environment, and experience with PC, Apple and/or mobility
devices is required. Associate’s degree preferred.

Qualifications:

  • Knowledge of operating system concepts and operation.
  • Familiarly with programs, languages, and supported software packages.
  • Above average communication skills.
  • Knowledge of personal computing hardware components.
  • Demonstrated analytical ability to logically approach problems.

Position Status:

Full Time

Hours:

Monday – Friday
7:00 am – 3:45 pm

Minimum Starting Rate:

$21.87

Hourly/Salary:

Hourly

Review of Applications Begins:

01/26/2022

Position Type:

Support/Hourly Staff

Posting Number:

SS00355P

Open Date:

01/18/2022

Open Until Filled:

Yes

Special Instructions to Applicants:

Please apply online with required documents

Organization

Moraine Valley Community College is dedicated to ensuring our students gain the knowledge and skills needed to meet the demands of a changing world. With nearly 150 programs, expert faculty, state-of-the-art learning facilities, and a vibrant campus culture, you’ll see why we are among the nation’s premier two-year institutions of higher learning.

The Moraine Valley Community College District 524 covers 139 square miles in the southwest suburbs of Chicago. The district has population of about 400,000 people and includes 26 communities.

Recognizing employees are among our most valuable resources, Moraine Valley strives to attract, hire and retain diverse and highly qualified personnel. 

Our Human Resources Department is committed to providing professional, prompt and fair services to current and prospective employees. We are excited at the prospect of new personnel sharing their knowledge and expertise within our community and we encourage all to apply for open positions for which they are qualified. The college prides itself on providing an atmosphere that fosters professional and personal growth—one of the many reasons we are recognized as an Avatar HR Solutions Best in Class Employer.

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