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Receptionist, Health & Wellness Center

Employer
Macalester College
Location
Saint Paul, MN

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Job Details

Overview

The Health & Wellness Center, at Macalester College is seeking to hire a Receptionist. This position serves as the primary point of contact for students seeking medical, counseling and health education services. Provides reception, phone answering, scheduling, and general office/operations support.

 

This is an 0.80 full time position with the full Macalester benefit's package. 

 

About the Health & Wellness Center: 

The Health & Wellness (also referred to as The Laurie Hamre Center)  offers integrated medical, counseling, disability, health promotion, and sexual violence prevention services and programs for all students and serves as a resource supporting the entire Macalester community’s effort to build a healthy campus. We are dedicated to providing care, support, and connection to resources for students of all identities.

Mission

The mission of the Laurie Hamre Center for Health & Wellness is to create a healthy community by working with students to achieve physical, emotional and social well-being while promoting the value of life-long learning and health.

Responsibilities
  • Patient Communication
    • Interacts positively and professionally with patients and other college/community contacts, both in person and through phone and electronic communications; answers phone; understand operations of the office and policies and procedures of the office and college to effectively, accurately and completely provide information to and obtain information from patients and other contacts; take and relay messages to appropriate persons.
  • Appointment scheduling
    • Schedule appointments using established protocols, coordinates triage traffic, prints encounter forms and provider schedules, sends appointment reminders (electronic or phone)
  • Prepares necessary records for providers and has appointment complete needed paperwork (ex: privacy forms, counseling intake forms); provides directions to community resources and referrals as needed; assists students with taxi cab transportation.
  • Assists with forms scanning, data entry, and other administrative work for records, referrals, projects; assists with varied Health & Wellness Center projects and tasks as needed (ex: create cold care kits, prepare handouts).
  • Assists co-workers in performing tasks within the scope of the office operation to equalize workloads, provides excellent service and promotes the smooth functioning of Health & Wellness Center.
Qualifications
  • High School Diploma required. Associate’s Degree preferred. 
  • 1-3 years of experience in a medical or health office setting or customer service.Past experience in a college setting is desirable. 
  • Front desk operation or experience in customer service; healthcare organization experience helpful. 
  • Ability to problem solve around complex, shifting demands and expectations of students and staff; managing appointment schedules to maximize service to students and staff efficiency. 
  • Basic projects related to position- initiate, coordinate and complete. 
  • Electronic records; familiar with internet research, proficient in email management and basic knowledge of social media platforms. 

 

Compensation & Benefits: 

This is a non-exempt position with an hourly rate of $18.00-19.31 and Macalester’s full benefits package. 

 

Application Guidelines: 

To be considered, please submit a resume with a cover letter via one document. Review of applications will begin immediately. The decision deadline for this position will be February 2nd and this position will be posted until filled. 

 

All questions regarding this position can be email to: 

Jaclyn Howard 

[email protected] 

Talent Acquisition Manager

 

Macalester College - Institutional Overview

Since its founding in 1874, Macalester has provided students with the inspiration, insight, and experience to become successful and ethical leaders. Located in St. Paul, Minnesota, Macalester enrolls nearly 2,100 students who come from virtually every state and 91 countries. Macalester is committed to being a preeminent liberal arts college known for its high standards of scholarship and its special emphasis on internationalism, multiculturalism, and service to society.Macalester is proud of its longstanding commitment to social justice and creating a safe environment for all people regardless of sexual orientation, race, ethnicity, national origin, citizenship status, gender, religion, age, or ability. Macalester is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from everyone who would add richness to our community, including people of color, individuals with disabilities and women.BenefitsMacalester employees enjoy a fantastic benefits package and working environment that is second to none. Please visit http://www.macalester.edu/employmentservices/benefits/ for more information about benefits at Macalester College.Our Commitment to Safety in response to COVID-19:For the safety of our community, Macalester requires all employees to have received a COVID-19 vaccine. Should a newly hired employee be unable to receive the vaccination for either medical or religious reasons we offer accommodations and assistance.Questions or concerns about this process should be directed to Bob Graf, Director of Employment Services, at [email protected]

Organization

Working for Macalester College 

Since its founding in 1874, Macalester has provided students the inspiration, insight and experience to become successful and ethical leaders. Classes are taught by faculty whose passion is teaching and whose scholarship gains national recognition.
Two great cities at your doorstep. Macalester is nestled in a lovely, residential neighborhood–minutes from downtown St. Paul and Minneapolis–which offers students a wealth of internship opportunities in business, finance, medicine, government, law, the arts, and more.

Macalester students are citizens of over 90 countries.

Our faculty earned their advanced degrees from some of the best schools in the world, and they remain thought-leaders in their fields

Macalester students enjoy a wealth of resources for research on and off campus–specialized laboratories, libraries, museum collections, distinct population groups for surveys, even a natural history center. Often students undertake research that makes real contributions to their discipline. They publish papers in scholarly journals, participate in conferences, and provide analysis for policy makers and real-world use.

Mission

Macalester is committed to being a preeminent liberal arts college with an educational program known for its high standards for scholarship and its special emphasis on internationalism, multiculturalism, and service to society.

Statement of Purpose and Belief

At Macalester College we believe that education is a fundamentally transforming experience. As a community of learners, the possibilities for this personal, social, and intellectual transformation extend to us all. We affirm the importance of the intellectual growth of the students, staff and faculty through individual and collaborative endeavor. We believe that this can best be achieved through an environment that values the diverse cultures of our world and recognizes our responsibility to provide a supportive and respectful environment for students, staff and faculty of all cultures and backgrounds.

We expect students to develop a broad understanding of the liberal arts while they are at Macalester. Students should follow a primary course of study in order to acquire an understanding of disciplinary theory and methodology; they should be able to apply their understanding of theories to address problems in the larger community. Students should develop the ability to use information and communication resources effectively, be adept at critical, analytical and logical thinking, and express themselves well in both oral and written forms. Finally, students should be prepared to take responsibility for their personal, social and intellectual choices.

We believe that the benefit of the educational experience at Macalester is the development of individuals who make informed judgments and interpretations of the broader world around them and choose actions or beliefs for which they are willing to be held accountable. We expect them to develop the ability to seek and use knowledge and experience in contexts that challenge and inform their suppositions about the world. We are committed to helping students grow intellectually and personally within an environment that models and promotes academic excellence and ethical behavior. The education a student begins at Macalester provides the basis for continuous transformation through learning and service.

Find Us
Website
Telephone
6516966000
Location
1600 Grand Avenue
St. Paul
Mn
55105
United States
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