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Institutional Partner Office Support Staff, Illinois Tutoring Initiative

Governors State University
University Park, IL

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Job Details

Position Type:

Civil Service

Classification Title:

Office Manager

Position's Functional Title:

Institutional Partner Office Support Staff, Illinois Tutoring Initiative

Position Summary:

Governors State University is seeking to hire an Office Manager for the College of Education Dean. This is a temporary assignment that will end when funding or hours is exhausted (approximately 1.5 years with the possibility of another year based on funding). Employees in this position will perform a variety of duties as assigned by their supervisor.

  • Answer telephones and direct calls to appropriate personnel
  • Greets guests & visitors
  • Answers routine inquiries and performs public contact duties that require knowledge of established departmental procedures and familiarity with operations and programs within the department
  • Filing and copying as assigned
  • Other general office support as necessary

50% – Tutor Supervision (between 40-80 tutors per semester)
• Ensure each tutoring match has a set schedule and location and documents submitted within data system.
• Review submitted tutoring session forms to ensure completion and identify any trends or needs. Each tutor will have materials reviewed a minimum of once every two (2) weeks.
• Recommend additional training/supports to tutors based on evaluations. Meet and/or observe tutors as needed or directed by Institutional Partner Office Coordinator.
• Report to Institutional Partner Office Coordinator on tutoring session outcomes and needs.
• Participate in weekly staff meeting to identify needs/troubleshoot tutoring concerns.
• Contact person for any tutoring session concerns or troubleshooting needs.

25% – Tutor Hiring, Payment and District Partner Coordination
• Complete and process all hiring paperwork for tutors.
• Track attendance of tutors for tutoring sessions and ensure accuracy of timesheets.
• Share recruitment materials with District Partners and ensure widespread communication of recruitment materials across local community.
• Track and approve all submitted timecards for tutors.
• Maintain budgetary documents and ledger related to all grant office expenditures and report to Institutional Partner Office Coordinator at least monthly.
• Meet weekly with Institutional Partner Office team to ensure any process or tutor evaluation changes are made consistently across region.

10% – Equipment and Materials Library Management
• Maintain an inventory listing of all tutoring equipment and materials.
• Create and maintain a check-in/check-out system for all materials and equipment.
• Identify and communicate any repairs or needs related to tutoring equipment and materials.

10% – Records Management
• Maintains filing system for tutor matches in either their institutional partner areas or within their online tutoring matches and miscellaneous records.
• Completes queries as needed for reporting.

5% – Performs other duties as assigned.

Starting Salary: $50,000.00


(This is a non-unionized position.)

This position qualifies for an expansive suite of fringe benefits including, various insurance options, paid time off, retirement and investment options, and tuition waivers.

Minimum Qualifications:


1. High school diploma or equivalent.
2. Any one or combination totaling twenty-four (24) months from the following categories:
a. Work experience performing clerical/office support work including use of computer
b. Vocation training that provided a knowledge of generally accepted clerical procedures
c. College or university course work in Office Occupations, Business Administration,
Business Education, or closely related fields; 36 semester hours = twenty-four (24) months
d. College or university course work in any curriculum; 60 semester hours = twenty-four
(24) months.
3. General office skills including data entry, typing, telephone, reception.
4. Basic skills in Word and Excel.

Preferred Qualifications:

Bachelor’s degree.Previous experience working on large scale projects and/or grant funded projects.K-12 experience.Advanced compute/database skills and/or graphic design skills.Excellent organizational skills.Excellent communication skills.Ability to learn university database entry.

Posting Date:


Closing Date:


Open Until Filled:


Posting Number:


Type of Search:


Quicklink for Posting:

Special Instructions to Applicants:

DOCUMENTATION REQUIREMENT: For consideration, applicants are required to attach the following:
1: High school diploma/GED. College/University Transcripts may be used as a substitute.
2: Online Application – Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details)3: Cover Letter 4: Resume5: A list of three Professional References RESIDENCY REQUIREMENT:
Illinois residency required. EXAM DETAILS:
This vacancy involves an in-person computerized exam. VETERAN’S PREFERENCE POINTS:
Veterans may be eligible to receive additional points on a passing final examination score. To determine eligibility, submit one of the following documents to the Department of Human Resources: 1: Department of Defense – DD214/DD2152: National Guard – NGB22 Form
3: Discharge Orders
4: Reserves – DD256 Discharge Certificate

Note: Must be received by the closing date of this posting.


Working at Governors State University

Success by Degrees

GSU is an “island of excellence,” according to Dr. Martha J. Kanter, Under Secretary of the United States Department of Education. With bold, new initiatives, 23 bachelor’s, 27 master’s, and five doctoral degree programs, GSU excels at providing the quality education that is essential for success in today’s world.

Success by Opportunity

GSU’s exemplary efforts bring unequalled education opportunities to the region’s diverse population. The university is remarkably inclusive and serves students from a wide range of socio-economic and cultural backgrounds. The student body, like the faculty and staff, reflect a rich blend of ideas, perspectives, talents, and life experiences.

Success by Innovation

GSU, expanding on its commitment to excellence and reflecting the best research on student success, will become a full-service university with the admission of its inaugural freshman class in 2014. The groundbreaking Dual Degree Program encourages community college students to complete both an associate and bachelor’s degree at an affordable tuition rate and with comprehensive academic advising.

Success by Commitment

GSU is committed to serving as the region’s public square and making the community stronger through programs and partnerships in education, healthcare, government, and business. The Center for Performing Arts and Nathan Manilow Sculpture Park integrate arts and education. The university is also fully committed to sustainability through its alternative energy and conservation efforts.

Success by Excellence

GSU, the only public university in the Chicago Southland region, is a national model in providing education pathways that lead its graduates to lives rich in purpose, commitment, and contribution.

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