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Coordinator for Facility Operations & Aquatics

University of Massachusetts Amherst
UMass Amherst

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Job Details

Job no: 511523
Work type: Staff Full Time
Location: UMass Amherst
Department: Campus Recreation
Union: PSU
Categories: Student Affairs & Services, Counseling/Health/Wellness, Administrative/Office Support

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the general direction of the Senior Associate Director for Facility Operations, this position is responsible for the planning, management and supervision of facility operations and aquatics. This includes personnel management and supervision of student employees working in the facility operations/aquatics area. Work with colleagues to manage a comprehensive collegiate recreation program, and assist with the selection and delivery of recreation activities and student employment practices that contribute to student success and wellbeing.

Essential Functions

  • Personnel Management: Select, hire, train, schedule, supervise, and evaluate student facility operations and aquatics staff. Coordinate the development of learning outcomes associated with student employees. Provide leadership for student staff to enhance skills through continuing education, trainings, in-service meetings, workshops and conference attendance.
  • Facility Management: Manage the day-to-day operations of recreation facilities that include the Recreation Center, Auxiliary facilities, and pools to ensure efficient and effective operation and maintenance. This includes: assisting with the purchase, repair, & replace equipment recommendations and schedules; working with internal & external vendors; assisting with locker rentals.
  • Program Management: Assist in developing and evaluating policies and procedures for effective customer service; short and long-term planning strategies related to facility & program management; and risk management strategies and policies.
  • Fiscal Management: Assist in the development and administration of facility operations budget. Regularly reports assessment and statistical data pertaining to operations, participation, & staff development.
  • Other Functions

  • Performs related duties, as assigned or required, to meet Department, Executive Area/Division, and University goals and objectives
  • Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
  • Demonstrates capacity, skill and willingness to engage students, and contribute to student success.
  • Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
  • Understands responsibilities, with respect to conflicts of interest, and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace, defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to the implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public University related information only in the performance of responsibilities of position and exercises care to prevent unnecessary disclosure to others.
  • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s Degree with 2 years of collegiate recreation full-time equivalent experience; or Master’s Degree in Athletic Management, Recreation Management, Facility management, Physical Education, Sport Management, Student Affairs, Higher Education, or related field with 1 year of collegiate recreation full-time equivalent experience
  • Lifeguard certification from a nationally-recognized agency
  • First aid/CPR/AED instructor certification obtained within one year of hire from a nationally-recognized agency
  • Lifeguard instructor certification obtained within one year of hire from a nationally-recognized agency
  • Ability to train and supervise student employees
  • Ability to plan and prepare presentations/training to diverse populations
  • Ability to demonstrate effective customer service skills, including, but not limited to, communicate effectively verbally and in writing
  • Ability to establish and maintain effective working relationships
  • Ability to recommend purchasing decisions based on independent research and judgement
  • Ability to prioritize and organize work assignments
  • Knowledge and ability to interpret industry standards, related to safety of participants, in a recreation facility setting as a risk manager
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    Certification(s) from a nationally-recognized agency:

  • Lifeguard instructor certification
  • Water safety instructor certification
  • Pool operator or aquatic facility operations certification
  • First Aid/CPR/AED instructor certification
  • Physical Demands/Working Conditions

      Typical Office and Recreation Center environment

    Work Schedule

      37.5 hour per week position; must be available to work evenings and weekends

    Salary Information

    Special Instructions to Applicants

    In order to ensure consideration, please submit a cover letter, resume, and contact information for 3 professional references prior to the priority deadline of February 11, 2022. The position may remain open until filled.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Jan 17 2022 Eastern Standard Time
    Applications close:


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


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