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CRM and Social Media Coordinator

University of California, Los Angeles
Los Angeles

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Administrative Jobs
Institutional & Business Affairs, Communications & Marketing
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

CRM and Social Media Coordinator
University of California Los Angeles

Requisition Number: 35247
Salary: 24.47-57.90

Position Description:
The CRM and Social Media Coordinator supports the CRM unit of Undergraduate Admission (UA) under the supervision of the Associate Director of Admission, CRM. The Coordinator will play a key role in the design, development, and deployment of CRM applications and business processes to support the admission, recruitment, and enrollment management efforts of the university. They will help define and document business requirements, develop project plans, build system assets, conduct user testing, and troubleshoot production issues, with a focus on projects related to communications, event management, and other admission services. They will work closely with admission staff and colleagues throughout campus to develop and analyze functional and non-functional requirements. They will work closely with the UA Social Media Committee as the coordinator and be responsible in overseeing the development and implementation of social media content and campaigns across platforms. The Coordinator will also contribute to quality assurance for user-generated collateral and CRM training initiatives across the department.

In addition to CRM focused responsibilities, the CRM and Social Media Coordinator will participate directly in the admission process, including the review of applications.

For full application instructions and position description, please visit:

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy,

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Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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