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Communications Lead, FACET Project

University of California, Los Angeles
Los Angeles

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Administrative Jobs
Institutional & Business Affairs, Communications & Marketing
Employment Type
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Institution Type
Four-Year Institution
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Job Details

Communications Lead, FACET Project
University of California Los Angeles

Requisition Number: 34245
Salary: $6,125 - $16,042 monthly

Position Description:
The University of California, Los Angeles (UCLA) Information Technology Services is seeking a Communications Lead with an exceptional commitment to service excellence to join the Financial Aid Cloud Environment Technology (FACET) project team, collaborating with diverse and talented team members to implement Vocado Student Financial Planning (Vocado SFP) an industry leading cloud-based financial aid solution to deliver student-centric, automated processes.

The Communications Lead is an integral member of UCLA FACET Organizational Change Management (OCM) team, championing UCLA FACET's internal communications efforts and collaborating with the OCM Lead to develop the FACET communications strategy to guide its overall execution. The Communications Lead will support OCM discovery and execution phases with primary responsibility for project communications. The Communications Lead ensures timely delivery of all communications and the overall quality of developed content.

General responsibilities include: Leads internal communication planning efforts, working closely with UCLA Enrollment Management and Financial Aid and Scholarships (FAS) to develop UCLA FACET's image, brand, and voice; Provides recommendations for structure and cadence of engagement across stakeholder groups, etc.; Creates Communications Workstream plan inclusive of identifying key campaigns, activities, deliverables, interdependencies, and durations; Ensures execution of communication workstream deliverables and events across key project phases including, but not limited to, email announcements, websites, newsletters, social media presence, FAQs, presentation materials, leadership talking points, and project materials and documentation; Develops and promotes understanding of all audiences including students, Financial Aid partners, key stakeholders, and the general UCLA audience by maintaining currency with general Financial Aid and UCLA academic cadence, steering and advisory committees, technology events and councils, and campus-wide initiatives; Responsible for tracking output in alignment with measurement and project reporting strategy; collaborates with Change Management Lead to oversee activities of other OCM Team members; implements and maintains processes for monitoring project email inbox, Slack channel, and other communications channels with stakeholders; Supports process improvement efforts within the OCM team and across the UCLA FACET team; and serves as a strategic thought-partner to the UCLA FACET Program Leadership team.

For full application instructions and position description, please visit:

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy,

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Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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