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Communications Specialist

Employer
Illinois State University
Location
Normal, Illinois

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Administrative Jobs
Institutional & Business Affairs, Communications & Marketing
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

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Job No: 512831
Work Type: On Campus
Location: Normal, Illinois

Title: Communications Specialist

Department: Admissions

Campus Location: Normal, IL

General Summary

The Communications Specialist contributes to the development, accuracy, and relevance of on-brand messaging for the Office of Admissions' prospective student outreach and recruitment. The primary focus for this individual will be email marketing, social media, text messaging, and web marketing. This person will engage with our audience ensuring consistency in message and creating a strong community around the Illinois State University brand. This individual will collaborate with various Admissions team roles and campus partners in order to continually develop and improve messaging that is personalized, timely, and relevant to the needs of our diverse audiences. The position requires an overall knowledge of marketing, communications, Customer Relations Management systems, and student recruitment.

Required Qualifications

1. Bachelor's or equivalent degree in marketing, business administration, communications, public relations or a related field (transcript required - may be unofficial).

2. One (1) year (12 months) of professional experience working in the advertising, promotions, public relations, communications, journalism, or a related field.

3. Demonstrated ability to work cooperatively with others toward a common goal of serving the University and its students.

4. Excellent oral and written communication and organizational skills.


Desired Qualifications

1. Master's Degree in Marketing, Public Relations, Communication, Journalism, or related field.

2. Demonstrated ability to create compelling content through a variety of media for the purpose of engaging prospective students.

3. Ability to identify key objectives and measurements of success to track communication effectiveness and influence future strategy or initiatives.

4. Advanced knowledge of social media platforms such as Facebook, Twitter, TikTok, YouTube, and Instagram; experience managing social media campaigns.

5. Experience writing for web and email.

6. Experience with digital marketing platforms such as Google Ads.

Work Hours

Core work hours: Monday - Friday; 8:00 - 4:30

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Move about in various locations across campus as needed to complete day-to-day work.
4. Distinguish colors on a monitor.

Proposed Starting Date

February 2022

Salary Rate / Pay Rate

Pay is commensurate with qualifications and experience, combined with an excellent benefits package

Required Applicant Documents

Resume
Cover Letter
Reference List
Writing Sample
Transcripts - See Special Instructions to Applicants section for additional options

PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

At the time of application, please upload a writing sample demonstrating your experience writing for social media, emails, text messages, or websites.

Copies of transcripts (may be unofficial) must be submitted by deadline date in order to receive full consideration for this position. Transcripts may be submitted on-line or to the options listed below.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 may be faxed, mailed, or delivered to Human Resources prior to the closing of the posting in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

Contact Information for Applicants

Colette Homan
Human Resources
309-438-8848
[email protected]

Important Information for Applicants

This position is subject to a criminal background investigation based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 01/13/2022 04:20 PM CST
Application Closes: 01/28/2022 11:55 PM CST


Organization

About

Illinois State University, founded in 1857, is the oldest public university in Illinois. Illinois State is a co-educational, residential university committed to fostering a small-college atmosphere with large-university opportunities and promoting the highest academic standards in teaching, scholarship, and community service. Serving more than 20,000 students, our six colleges offer 178 undergraduate majors, 77 minors, 102 master’s programs, 18 doctoral degrees, and 42 certificate options. We have repeatedly been named a “Great Place to Work” by the Chronicle of Higher Education.

Illinois State University is committed to and accountable for advancing equity, diversity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our mission.

Vision

Illinois State University, a first-choice public university, will be increasingly recognized as a national leader for educating high-achieving, motivated students who seek an individualized and transformative experience at an institution that:

  • Offers premier undergraduate and graduate programs that integrate traditional knowledge and methods with emerging ideas and innovations
  • Generates knowledge through high-quality research, scholarship, and creative activities
  • Supports student learning and development inside and outside of the classroom
  • Serves the region, state, nation, and world through its commitments to responsible stewardship, meaningful civic engagement, cultural enrichment, and the development of global citizens

Mission

We at Illinois State University work as a diverse community of scholars with a commitment to fostering a small-college atmosphere with large-university opportunities. We promote the highest academic standards in our teaching, scholarship, public service and the connections we build among them. We devote all of our resources and energies to creating the most supportive and productive community possible to serve the citizens of Illinois and beyond.

Values

Pursuit of Learning and Scholarship

Illinois State University works with students as partners in their educational development inside and outside of the classroom so that students come to appreciate learning as an active and lifelong process. The University contributes new knowledge through research, scholarship, and creative activities in which all students, faculty, and staff are encouraged to participate. Faculty members embrace a balanced teacher–scholar model that values their contributions as teachers (facilitators of learning) and scholars (creators and discoverers of knowledge and information). 

Individualized Attention

Illinois State University provides a supportive environment that places all learners at the center of teaching and scholarship. Innovative curricular and cocurricular programs, strong student-faculty-staff connections, and superior student services focus on each student as an individual. The University fosters academic and personal growth, recognizes unique educational aspirations, and acknowledges that each faculty and staff member is integral to student success.

Diversity

Illinois State University affirms and encourages community and a respect for differences by fostering an inclusive environment characterized by cultural understanding, ethical behavior, and social justice. The University supports a diverse faculty and staff who mentor a diverse student population. The University endeavors to provide opportunities for all students, staff, and faculty to participate in a global society.

Integrity

Illinois State University promotes an environment defined by the highest ethical standards. Leadership of the University is characterized by stability, adherence to shared values, collaborative decision making, and accountable stewardship of all university resources. Members of the University community work collaboratively through shared governance to ensure the success of the University and are dedicated to making ongoing improvements, always enhancing their contribution to Illinois State University and building on prior accomplishments. Teaching and learning, including research and creative activities, are conducted at the highest level of academic quality and integrity.

Civic Engagement

Illinois State University prepares students to be informed and engaged global citizens who will promote and further the goals of society. The University promotes active learning experiences through which students will gain an awareness and understanding of civic engagement as a lifelong responsibility. The University partners with business, industry, government, and educational entities providing leadership in local, statewide, national, and international initiatives; expanding service and outreach; and enhancing financial support for instructional, scholarly, and service activities.

Illinois State University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding affirmative action, nondiscrimination, and anti-harassment. Illinois State University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, order of protection, gender identity and expression, ancestry, age, marital status, disability, genetic information, unfavorable military discharge, or status as a veteran in employment, educational programs and activities, or admissions. Inquiries or complaints may be addressed by contacting the director of the Office of Equal Opportunity and Access by email at [email protected], by calling (309) 438-3383, or by mail at Illinois State University, Campus Box 1280, Normal, IL 61790.

Find Us
Website
Telephone
309-438-8311
Location
Campus Box 1300
Illinois State University
Normal
Illinois
61790
United States
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