Tech Support TechnicianPosition Number:
922014Vacancy Open to:
All Candidates Time-Limited:
Student AffairsClassification Title:
12247 Tech Support TechnicianCompetency Level:
2 - JourneyWorking Title:
Tech Support TechnicianNumber of Vacancies:
1Full Time Equivalent (FTE):
1.00Full Time or Part Time:
Full TimeRecruitment Range:
$31,200-$58,918Anticipated Hiring Range:
$31,200 - $53,079Salary Grade Equivalency:
8:00am-5:00pmPosition Location (City):
Staff - Technical/TradeOrganizational Unit Overview:
The Department of Campus living is a university auxiliary, that provides student housing and dining programs to ECU students. The unit exists in the competitive Greenville housing market, so customer service is essential. The department is focused on supporting the academic mission of the university.Job Duties :
Campus Living Staff need to interact directly with student staff. Staff in the department also need treat students and their families with courtesy and respect, while upholding department policies and procedures.
The unit is broken down in to four primary areas: residence life, operations, finance and dining.
This is the lead position in terms of training new staff on CBORD HMS and training existing staff on new functions in the software. This position will develop policies, documentation, and training in terms of the use of the CBORD HMS system, and implement security policies within the software and the department to meet University security standards.Minimum Education/Experience:
The negative results of inaccuracy or mistakes have increased significantly, adding to the pressure on this position in terms of reporting. This position must create new reports that create student fee charges in Banner for group billing of housing and dining charges.
Graduation from high school and one year in the field of technology related to the position’s role. Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. Journey level requires an additional six months experience. Advanced level requires an additional one year of experience.License or Certification required by statute or regulation:
NoneLicense or Certification required by the Department:
NoneSpecial Instructions to Applicant:
Job Open Date:
- Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
- If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
- Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
- Applicants must be currently authorized to work in the United States on a full-time basis.
01/13/2022Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :
02/03/2022Open Until Filled:
NoQuick Link for Direct Access to Posting:
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.AA/EOE:
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.Eligibility for Employment:
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.Office of Human Resources Contact Information:
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.