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Senior Business Analyst - CWM

Employer
University of Massachusetts Medical School
Location
333 South St

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Administrative Jobs
Institutional & Business Affairs, Business & Financial Management, Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Overview

GENERAL SUMMARY:

The Senior Business Analyst is the intermediary between the business and IT, using a deep understanding of business strategy, goals, processes, and technology to enable business partners to achieve their desired outcomes.

Responsibilities

MAJOR RESPONSIBILITIES: 

  • Work with business partners to elicit high-level requirements and capture business needs understanding the customer journey to translate to user stories; may act in the capacity of Product Owner for smaller initiatives/engagements.
  • Identify unarticulated business needs and coordinate between stakeholder groups to address them.
  • Engage with business partners, develop consensus and influence project decisions; assess the risks of various solutions and prioritize competing business demands.
  • Define, implement, and support the most effective and efficient business solutions to deliver on both our client’s requirements and our internal needs.
  • Support enterprise digital strategy and organizational change. Promote architectural consistency and usability standards; define, setup and execute test cases.
  • Create prototypes and co-design with business partners for innovative solutions.
  • Develop plans to evaluate business cost/benefit and feasibility studies with recommendation of best alternatives.
  • Promote new technology opportunities and trends to business partners. Identify opportunities for business-led delivery. Provide consultative support on business-led technology initiatives.
  • Coach employees to make use of technology and information.
  • Participate extensively (via committee membership or individual interviewing) in the needs assessment and system requirement process of all business and clinical applications development and implementation.
  • Direct and manage the on-going project implementation systems to ensure that quality, delivery, and time management goals are met.
  • Work closely with users to implement related system configurations on business or clinical applications and support ongoing system administration, communications, troubleshooting, defect tracking and reporting needs.
  • Ensure development of policies and procedures for new and existing systems, including application and end user documentation and training.
  • Understand and convey business context for information and data analysis requirements to delivery teams.
  • Evaluate requests for system enhancements, upgrades and interfaces with vendors and provide support including environment management, release testing and deployment.
  • Responsible for all aspects of the program development cycle from project definition through system implementation. Develop and control project plan and coordinate resources to accomplish project objectives.
  • Develop, adapt, and facilitate scrums including backlog grooming through all sprints of product release phases and capable of serving as acting Scrum Master as necessary.
  • Monitor project status and provide periodic status reports.
  • Proactively monitor industry, functional and technology trends; educate business partners on emerging digital trends and opportunities to create business value from technology.
  • Strong organizational skills and the ability to handle multiple products or projects concurrently.
  • Perform other duties as required or assigned.
Qualifications

REQUIRED EDUCATIONBachelor’s level degree in Computer Science, Information Systems Management, or equivalent experience.REQUIRED WORK EXPERIENCE9 years of broad IT domain experience, in three or more of the following areas: Business Analysis, Applications Development, Enterprise Architecture, Project Management, Vendor Management or Quality AssuranceDemonstrated examples of defining, implementing and supporting the most effective and efficient business solutions that delivered upon a client’s requirements and internal needsDemonstrated knowledge of both traditional Waterfall and Agile/Lean SDLC methodologiesExperience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteriaDemonstrated ability to work among multiple constituencies and complex environmentsDemonstrated ability to engage both developers and business partners to achieve target outcomesStrong risk assessment, problem resolution, negotiation, and influencing skillsDemonstrated examples of innovation, flexibility, creativity engaging and empowered throughout the delivery cycleDemonstrated ability to quantify resource requirements, as well as, measure and communicate proposed project benefitsProduct level understanding of the needs of customers, users, roadmap, and future trends PREFERRED WORK EXPERIENCEStrong business acumen having experience within a business functionExperience within or on behalf of a Clinical, Health Insurance Payor or Hospital organizationPrior consulting experienceDemonstrated Business Relationship Management, Business Process Management or Business Architecture/Capability PlanningDemonstrated experience with SAFe Agile methodology with innovation & planning Familiarity with road mapping tools such as Aha or Agile delivery tools such as TFS

Organization

Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

  • We’re serious about our mission and about our people. 
  • Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
  • International Prominence and New Opportunities - As this institution has grown to national – and international – prominence, we’ve found new opportunities to train tomorrow’s physicians, nurses and scientists,  discover causes of and cures for disease and help improve the quality of health care.
  • Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
  • Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients.  These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
  • Proud Contributors - People at UMMS enjoy the feeling of going to work every day knowing what they do is truly important and worthwhile.
  • Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.                 

Careers

UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion.  UMMS is a world-class institution with opportunities to match. 

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce.  In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system.  iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!

Benefits

With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

• People Centered - UMMS is an employer, but it is also a community. Its comprehensive medical and dental benefits, retirement plans, and even paid holidays reflect an institution built around people, with a deep respect for their differences and needs.

• Commitment to Healthy Living - UMMS provides resources to help you balance work and life and encourages healthy living through great programs and discounts for fitness, physical activity, weight management, nutritional counseling and general wellness available through our health insurance plans.

• Breadth of Offerings - Above all, the breadth of UMMS offerings set the School apart and makes it an environment favored by all sorts of smart, career-savvy people.

Apply for a Job

As an equal opportunity and affirmative action employer, UMMS recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

Online - To view all job opportunities and apply online, visit www.umassmed.edu/hr and click on the “Careers” tab.

Start Now and Realize Your Opportunities!

A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.  
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens

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