Program Coordinator, African American/Black Student Success Center

Job Details

Job no: 509611
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Job Summary

Under the general supervision of the Program Director of the Black Leadership and Opportunity Center (BLOC), the Program Coordinator is responsible for providing support with the planning, coordination, implementation, and assessment of student success programs and workshops that serve students of African-American/Black descent and celebrates their heritage/culture. The Program Coordinator will work collaboratively with internal and external partners and stakeholders that will make it possible for programs and activities to be sustained. Recruit, train, supervise, and evaluate student undergraduate and graduate interns in a manner that empowers them to lead their own special projects and achieve desired outcomes. Create a welcoming, friendly, and affirming cultural academic space within the center that values, respects, and promotes an appreciation for the diverse African-American/Black communities at SJSU. The Program Coordinator will coordinate all center marketing, publicity, social media efforts. Works jointly with the rest of the center’s professional and student staff to coordinate the daily operations of the center, including the facilitation and hosting of campus visits by precollegiate programs, middle schools, and high schools.

Key Responsibilities

  • Assist with the development, planning, coordination, and assessment of multiple academic and other student success programs, events, activities, and workshops designed to support student transition and retention
  • Assist with the development of programs that create a “student success oriented” atmosphere for African-American/Black students on campus
  • Collaborate with campus entities on events that promote multicultural understanding, academic success, alliance, and civic engagement.
  • Assist in the development and delivery of high-impact programs in relation to retention and graduation
  • Identify, build, and maintain relationships with affinity African-American/Black groups, including recognized student organizations and interest groups to enhance center presence in the BLOC Programming Board Community Meetings) to implement programming plans and identify additional collaborative partnerships for promoting and executing AABSSC efforts and initiatives
  • Assist with the coordination of outreach efforts with SOAR, Admitted Spartan Day, University Orientation Programs, and Weeks of Welcome
  • Represent Program Director and the BLOC at meetings, campus events, and community meetings as needed and identify professional development opportunities which enhance promotes career development at SJSU
  • Provide consultation and support the needs of students and make referrals to the appropriate resources on and off campus
  • Coordinates day-to-day operations of the BLOC Center, including front-desk coverage, event calendar management and scheduling
  • Supervise, guide, and help to develop student employees in their social, leadership, academic, and identity development; Advocate for their holistic well-being
  • Assist in the development of culturally appropriate marketing and publicity materials such as flyers, emails, newsletters, posters, presentations, brochures, videos, websites, and social media platforms

Knowledge, Skills & Abilities

  • Thorough knowledge of and skill working with historically underserved student communities.
  • Knowledge of multicultural and identity development and frameworks for related diversity trainings.
  • Ability to prepare various documents including operations manuals and procedures, program and activity schedules, proposals, and monitor budgets.
  • Ability to advise potential students, parents, high school and community college staff individually and in-group settings.
  • Ability to apply high-level analytical skills to take effective action while independently carrying out assigned responsibilities.
  • Ability to promote, organize and facilitate group meetings.
  • Ability to effectively prioritize multiple work priorities and organize various projects and to follow safety and confidentiality protocols.
  • Ability to work some evenings and weekends

Required Qualifications

  • Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field
  • Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Preferred Qualifications

  • Bachelor’s Degree in relevant field
  • Two or more years of professional experience in higher education or student affairs
  • Experience working with faculty, staff, and students in higher education
  • Experience with (i.e. PeopleSoft, FileMaker Pro, Excel Spreadsheet) or comparable databases
  • Experience processing administrative transactions
  • 2-3 years of experience working with African American/Black students
  • Two years of related professional work experience
  • One year of supervising student assistants


Classification: Student Services Professional II
Anticipated Hiring Range: $4,304/month - $4,395/month
Salary Range: $4,304/month - $6,120/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: January 9, 2022 through January 30, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
[email protected]

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to [email protected].

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: January 09, 2022 (9:00 AM) Pacific Standard Time
Applications close: Open until filled


Welcome to San José State University!

San José State University is a major, comprehensive public university located in the center of San José and in the heart of Silicon Valley. SJSU is the oldest state university in California. Its distinctive character has been forged by its long history, by its location, and by its vision - a blend of the old and the new, of the traditional and the innovative. Among its most prized traditions is an uncompromising commitment to offer access to higher education to all persons who meet the criteria for admission, yielding a stimulating mix of age groups, cultures, and economic backgrounds for teaching, learning, and research. SJSU takes pride in and is firmly committed to teaching and learning, with a faculty that is active in scholarship, research, technological innovation, community service, and the arts.

Located on 154 acres in downtown San José, the university offers the excitement of studying at a large, metropolitan campus where many cultures meet. Yet students find personal attention from faculty members in the smaller setting of the university's eight colleges.

Mission Statement

In collaboration with nearby industries and communities, this faculty and staff is dedicated to achieving the University's mission as a responsive institution of the State of California.

To enrich the lives of its students, to transmit knowledge to its students along with the necessary skills for applying it in the service of our society, and to expand the base of knowledge through research and scholarship.

Leadership at SJSU

Leadership at San Jose State is defined by a belief that shared decision making and collaborative university governance is at the core of our culture. With this inclusive approach as a guide, President Mohammad H. Qayoumi and the university's leadership promote discussion and engagement among faculty, staff, students and the community to shape and accomplish the goals of San Jose State.

California State University System

San Jose State is one of 23 campuses within the California State University System, the largest, the most diverse, and one of the most affordable university systems in the country. The 25-member CSU Board of Trustees is responsible for the oversight of the California State University system. See the California State University, Office of the Chancellor website for more information.

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