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Project Coach - TRIO - Student Support Services Grant

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Job Details

Overview and Responsibilities

The TRIO-Student Support Services (SSS) Project Coach assists the Grant Director in coordination of the TRIO-SSS project to meet all defined objectives. This position will work closely with the Student Services team and academic staff to accomplish the goals of the grant. This position reports to the TRIO-SSS Grant Director.



  • Assist with planning, implementation, and recruitment of TRIO program participants.
  • Assist in the coordination, monitoring, and implementation of grant activities.
  • Develop proactive outreach activities and communication plans for assigned populations.
  • Assist with New Student Orientation, registration, and programming for TRIO students.
  • Assist in the development, implementation, review, and monitoring of on-going general case management and individualized Student Success Plans (SSPs) for cohort students.
  • Work collaboratively with faculty and staff to monitor assigned students, including Early Alert, and academic and financial aid progress.
  • Monitor cohort students’ mid-term and final grades.
  • Provide proactive, intrusive supplemental support and advising to cohort participants.
  • Collaborate with and refer cohort students to appropriate Student Services departments and resources.
  • Case manage progress of cohort students and measure the impact of prescribed interventions through specified case management databases.
  • Provide in-depth, direct financial aid information and support to program participants, including information on FAFSA, budgeting, and scholarship assistance.
  • Collaborate with Student Services departments to develop and provide programming in the area of financial literacy to program participants.
  • Coordinate training for other Financial Literacy coaches at CVTC.
  • Coordinate with the Career Development department to provide specific programming for cohorts in all aspects of career planning, including interviewing skills, resume building, and employment searches.
  • Coordinate and assist in the facilitation of success workshops and lunch and learns.
  • Assist with the training and support of peer tutors for program participants.


Required Knowledge, Skills and Abilities:

  • Knowledge of financial literacy practices, higher education financing and repayment, and building personal financial understanding and responsibility.
  • Knowledge of academic/non-academic assessments and interventions.
  • Knowledge of general office policies, procedures, and grant coordination.
  • Strong customer service skills.
  • Ability to work effectively in a team environment.
  • Ability to organize and multi-task.
  • Ability to collect, compile, and analyze data.
  • Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
  • Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
  • Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
  • Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
  • Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.
  • Bachelor’s degree in Education or related field (e.g., counseling, psychology, communications, public affairs, student services, human development).
  • Minimum of one year of  student services related work experience (e.g., academic counseling, advising, teaching disadvantaged students, student enrollment, registration, or financial aid procedures.)
  • Experience working with a TRIO project preferred.
  • Experience working closely with low-income, first-generation, and disabled students and students from diverse backgrounds preferred.
  • Experience leading financial literacy activities preferred.


In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment.  All qualified candidates are encouraged to apply.

Benefits Summary
  • Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA) and wellness incentive
  • Dental insurance for employee, spouse, and dependents
  • Life and long-term disability insurance
  • Wisconsin Retirement System (WRS)
  • 403(b) tax deferred annuity program
  • 457(b) deferred compensation plan
  • Section 125 flexible spending accounts
  • Paid vacation, personal, and sick time
  • Paid holidays
  • Employee Assistance Program (EAP)
  • Professional development

Generally, with the exception of tuition reimbursement, benefits eligibility begins on the first date of employment (i.e., there is no waiting period).



CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711


Working at Chippewa Valley Technical College


Chippewa Valley Technical College delivers innovative and applied education that supports the workforce needs of the region, improves the lives of students, and adds value to our communities.


Chippewa Valley Technical College is a dynamic partner for students, employers, and communities to learn, train, and succeed.

Location and Campuses

Chippewa Valley Technical College (CVTC) is part of the Wisconsin Technical College System (WTCS) and serves an eleven-county area in west central Wisconsin. The largest campus is located in Eau Claire and includes a Business Education Center and Health Education Center, plus a Manufacturing Education Center at the Gateway Campus and an Emergency Service Education Center and Energy Education Center at the West Campus. CVTC has regional centers in Chippewa Falls, Menomonie, Neillsville, and River Falls. The College is one of 16 WTCS colleges located throughout the state.

Student Profile

Student enrollment exceeds 8,000 credit students per year, plus over 9,000 non-credit students, with full-time equivalents of over 4,000. The median age of credit students is 24. Approximately 68% of students receive financial aid and 44% are Pell Grant students.

Programs and Placement

CVTC offers 110 programs, 35 certificates, and customized training to an average of 140 businesses annually. CVTC has an outstanding placement rate, 95% of graduates are employed within six months of graduation, with 87% in a related field. CVTC has nationally recognized faculty and state-of-the-art facilities and equipment. Business and industry leaders serve on advisory committees and help CVTC match its curriculum to the needs of today's workplace. Courses are offered at numerous locations in traditional classroom settings, as well as online and in a variety of blended and hybrid formats.

Commitment to Learning

We value all students and their diverse backgrounds and are committed to their learning and success in a global society. We act with honesty, integrity, and fairness and offer a safe and cooperative work environment where individuals care for each other and grow through open communication. We value the resources entrusted to us and work together to develop and continuously improve processes that support the creative pursuit of new ideas.

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