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Coordinator for Student Leadership Programs

University of Massachusetts Amherst
UMass Amherst

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Administrative Jobs
Institutional & Business Affairs, Program Administration
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job no: 511622
Work type: Staff Full Time
Location: UMass Amherst
Department: Residence Education
Union: PSU
Categories: Student Affairs & Services

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Residential Life at the University of Massachusetts Amherst educates and serves approximately 13,500 diverse domestic and international undergraduate students in residence hall and apartment communities. We utilize a defined set of learning goals and outcomes as outlined by the UMass Amherst Residential Curriculum.

Under the general supervision of Coordinator for Selection, Training and Leadership, The Coordinator for Student Leadership Programs provides leadership for a comprehensive student engagement and student leadership program for residential communities. Primary responsibilities include coordinating and implementing a learning centered student leadership program, advising student organizations including the National Residence Hall Honorary, providing leadership for creating inclusive student organizations and maintaining effective and collaborative working relationships with multiple constituents.

Student Leadership and Engagement:

  • Supports the development, implementation and assessment of student learning initiatives for all student leader roles in Residence Education, including, but not limited to, House Councils, Area Governments, Residence Hall Association, and National Residence Hall Honorary.
  • Advises the National Residence Hall Honorary, the NRHH Executive, and related sub-committees. Supports NRHH’s collaboration with the Residence Hall Association (RHA) and involvement in the Northeast (NEACURH) and National (NACURH) Associations of College and University Residence Halls by maintaining the University’s membership in these organizations, advising student conference delegations and maintaining expert knowledge of all NACURH and NEACURH processes and procedures.
  • Coordinates advising of up to four (4) Area Governments in consultation with other Residence Education staff.  
  • Assists in the coordination of election procedures for Area Governments and House Councils; maintain ongoing and up-to-date rosters of NRHH, Area Governments and House Councils.  Coordinates recognition events. 
  • Centralizes and oversees inventory, sign-out procedures, and ordering of student leadership materials. 
  • Student Staff Selection and Processes: 

  • Assists in the development and implementation of a learning-centered training and development program for undergraduate student staff.  
  • Chairs Residence Education Student Staff Selection committee and coordinates selection process assuring compliance with related selection and reporting requirements.
  • Coordinates the implementation of annual evaluation processes for undergraduate student staff. 
  • Develops and implements selection, training and evaluation process for administrative assistants and office assistants. 
  • Attains working knowledge of applicable collective bargaining unit agreements (CBA) for student staff.  
  • Coordinates Residence Education Resource Centers and other resources available to student staff.  
  • Residence Hall Move-In and Minute Mover Program:

  • Provides leadership for the recruitment, selection and coordination of Minute Mover student leaders who serve a critical role in the success of Fall Move-In.  
  • Serves on the campus Move-In planning committee and provide leadership and direction to all aspects of Move-In that involve Minute Mover students.  
  • Provides on-site supervision to Minute Movers during Fall Move-In.
  • General:

  • Provide leadership for committees (4-6 committee members who are full-time and graduate staff) and summer staff (1-2 full-time or graduate staff members) in areas of responsibility. Communicates regularly with residence hall staff related to areas of responsibility.
  • Assists in development and implementation of assessment and planning efforts in areas of position responsibility.
  • Serves on department and university committees and work groups in member or chair role and lead department initiatives designed to promote and enhance student learning and development.
  • Participates in university initiatives that support student recruitment, student transition and student success.
  • Participates in required training programs related to position. Maintains accurate and detailed records.
  • Engages effectively with stakeholders including students and campus partners related to position responsibilities. Engages in professional development activities related to Residence Education and position responsibilities. Remains current in related best practices and relevant trends.
  • Other Functions

  • Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. 
  • Understands responsibilities with respect to Title IX, Clery and other compliance requirements. 
  • Demonstrates capacity, skill and willingness to engage students and contribute to student success. 
  • Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life. 
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy. 
  • Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration. 
  • Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity. 
  • Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. 
  • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree, preferably in Higher Education or field directly relevant to the work within college student affairs environment, and 1 academic year post-baccalaureate experience.
  • Demonstrated experience as a student leader or student employee in a residential environment.
  • Demonstrated proficiency in use of technology applications including data management/administrative software, Microsoft Office Suite, and communication platforms. Ability to learn new technology platforms to perform position responsibilities.
  • Experience with department or unit level projects. Ability to manage multiple concurrent responsibilities and priorities.
  • Excellent communication (oral and written) skills.
  • Demonstrated experience working with diverse student populations and developing inclusive communities.
  • Excellent interpersonal skills; including, strong ability to relate effectively with highly diverse work force, ability to establish and maintain positive, effective working relationships, commitment to team success.
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Working knowledge of student learning outcomes, learning strategy design and outcomes assessment.
  • Demonstrated experience as an advisor of a student organization
  • Class D Driver’s License upon hire
  • Supervisory Responsibilities:

  • Directly supervises up to two (2) undergraduate project assistants.
  • Work Schedule

    37.5 hours per week, M-F. Required to work some nights and weekends.

    Salary Information

    Level 25

    Exempt Salary Ranges

    Special Instructions to Applicants

    Along with your application, please submit a resume, cover letter, and contact information for three professional references. Applications received prior to February 1, 2022 will take priority. The position will remain open until filled.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Jan 4 2022 Eastern Standard Time
    Applications close:


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


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