Part Time IT Support Tech - FY 2022



Part Time IT Support Tech - FY 2022

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
  • Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
  • Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.


If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at [email protected] or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

To provide general support for the DxS Technical Services department. This paid student position reports directly to the manager and/or technicians as directed. The individual must possess an understanding of and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at

prioritizing and handling multiple tasks.

Tasks may include, but are not limited to:
  • Work within the ticketing system, adding notes and attachments as needed.
  • Assist with customer facing situations ... troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments as well as events.

  • Answers questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.

  • Troubleshoot hardware, software and network connectivity problems on campus, equipment configuration, asset inventory, and basic record-keeping of job activities.
  • Maintain organization and cleanliness of the office and workbenches, which may include cleaning, vacuuming, recycling of boxes and packaging materials.
  • Bench stock inventory and reporting.
  • Transport, setup, security, and cable wrap of equipment.
  • Assist with asset handling for surplus, salvage, moves, etc. under the supervision of the Asset Manager and other OTS staff as needed.
  • Assist other OTS teams as needed.

  • Event support including equipment handouts, setup, teardown, moves, repairs.

  • Software and hardware installation and/or upgrades.

  • Imaging PC & Mac desktops, laptops, and tablets.

  • Operating system deployments and upgrades.

  • Lab, Classroom, Smart Classroom support and maintenance

  • Pre/Post semester checks

    Required Qualifications
  • Must be pursuing or interested in pursuing an IT-related vocation.
  • Must be dependable, punctual, self-motivated, work with minimal supervision.
  • Successfully completed IS101 or equivalent course or study. Basic knowledge of computers, office applications, and Internet skills (additional training will be provided).
  • Proficient in Word, Excel, Outlook, Calendar, Internet searching.
  • Able to physically transport and maintain equipment including under desks.
  • Able to lift and transport 25-50+ lbs. repeatedly throughout the day.
  • Smile and be productive in your work.
  • Maintain academic standing in order to maintain employment.

    Preferred Qualifications

  • MTA, CompTIA (A+, Network+, Cloud+, Security+), ACMT, HDI, etc.
  • Letter of reference from faculty

    Rate of Pay

    $11.50 hourly

    Exempt
    No

    Full-Time Equivalent
    48.8%

    Required Attachment(s)

    To be considered for the position all applications must attach the following documents to this application

    • Cover Letter
    • Resume
    • Copy of Class Schedule
    • Any IT Certifications (optional)


    NSHE - INTERNAL APPLICANTS PLEASE NOTE

    CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59pm the day prior to the position close date.

    Posting Close Date
    06/30/2022

    Note to Applicant

    Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

    All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

    This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

    As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

    Schedules are subject to change based on organizational needs.

    CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.


    To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/CSN-External/job/CSN---North-Las-Vegas-Campus/Part-Time-IT-Support-Tech---FY-2022_R0122485-1

    About Us
    The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.

    The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.





    Copyright ©2022 Jobelephant.com Inc. All rights reserved.

    Posted by the FREE value-added recruitment advertising agency jeid-ff2bc6962782e245950f846c18148e3c
  • Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert